Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2021

    Plumbing Repair

    Needed toilet leak repaired, company arranged next day appointment, service rep arrived on time, efficiently completed job in about an hour. My experience was excellent. The office person was polite, friendly and efficient. The service rep similarly polite, friendly and efficient.

    Answer from pro:

    We're glad to hear you had an "excellent" service experience with our team and appreciate you taking a moment to share your thoughts and rate us so highly. Thank you. Call us back anytime... we're here. All the Best from E. Vaillancourt Plumbing

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2021

    Leak investigation and repair

    After a negative experience that left my issue unresolved I contacted Vaillancourt plumbing and they were so great to deal with - from their reception and booking to the plumbers, they were professional, solved the problem and left the area cleaner than they found it. Highly recommend - it’s obvious that this family business has been in operation a long time for a reason. Thank you!

    Answer from pro:

    Hi Dana, We have indeed been at this for a long time, putting our customers first. Thank you for your review and high rating. We're pleased you found us and got the service you deserve. All the Best from E. Vaillancourt Plumbing

    Reply created 20 Apr 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 18 Apr 2021

    Leak

    Job well done, work was done in a timely manner recognized the problem right away. Same day service. Covid protocol was followed.

    Answer from pro:

    Thank you for recognizing us in this way. You can trust we will continue doing it right and be ready for the next time you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2021

    Great company with every level of interaction!

    Every person I interacted with from Vaillancourt Plumbing gets 10 stars from me! Honestly, it has been awhile since any company has exceeded my expectations but with 3 points of contact I was impressed with each interaction! This was my first time ever calling a plumber (dad is a plumber but COVID and distance prevented his help this time) and from my first point of contact Patsy was charming, authentic and genuine as she explained costs and process clearly over the phone. Trevor was my plumber who arrived punctually, was professional and polite (accepting of my over-excited puppy). I was shocked and appreciative of his constant hustle. They charge by the hour and then by the half hour. If he hadn't been hustling it would have cost so much more. But he completed 3 tasks in under an hour and a week later we have had zero issues. Fast, efficient and personable! 2 days later I receive personal call from Brian Vaillancourt to ensure I had a good experience! Another easy going and comfortable conversation that left me thinking "This company is simply top-notch!" Based on my experience you can't go wrong hiring Vaillancourt Plumbing!

    Answer from pro:

    Hello Tara, Thank you so much for your warm and glowing review. Your convivial and charming manner made it a pleasure to have worked for you. We really work hard to make our service click at all levels for customers. It's, therefore, always a delight to receive such confirming and wonderful feedback. If you need us again, you can trust that we will be there, doing our part to match your recent experience. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2021

    Plumbing repair/upgrade.

    I used this company twice in the past couple of months. Prompt, courteous service at a fair price. The workers were pleasant and efficient, cleaned up after the job. Would use this company again and would recommend them to others.

    Answer from pro:

    Hi Ralston, Thank you for taking the time to drop us a line and rate us so highly. Always a pleasure for us to hear from our customers. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2021

    Helped my wheelchair wife in an emergency

    Shane's the best. Came to the wifes rescue. New toilet fixed at 11pm. A+ service

    Answer from pro:

    We're so glad to have been of service to you during your emergency. Thank you for your review and support of Shane's work. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Apr 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Toilet Repair

    Great service, I would highly recommend them! They were highly knowable and great repair job!

    Answer from pro:

    Thank you kindly for your 10 star review and encouraging words. You can trust we will continue to provide "Great Service" as you say! All the Best from E. Vaillancourt Plumbing

    Reply created 16 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Plumbing disaster!

    Vaillancourt was EXTREMELY helpful, professional, and knowledgeable. I was in a plumbing disaster late at night over the weekend with my laundry room drain flooding and leaking into my hallway. Shane at Vaillancourt was very friendly able to come by and not only fix the problem but explain what he did and what the problem was. Very impressed! The GM - Brian also called me the following day to make sure everything went well, very kind. Above and beyond! Thanks Vaillancourt!

    Answer from pro:

    Hello Derek, We very much appreciate your words of praise and comments on Shane's performance. Nothing much worse than a flood in your home and we get that... glad to have been of service. Call us anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 16 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2021

    Install valves, basement tub, taps, replace drain pipes etc.

    I have used Vaillancourt many times over the years and they have never failed to amaze me with courteous service, doing the job "right first time" and excellent pricing.

    Answer from pro:

    Hello Bill, Sounds like we are consistently hitting the target... makes us feel great! Thank you for your years of patronage and for taking a moment to share your thoughts with our potential new customers. All the Best from E. Vaillancourt Plumbing

    Reply created 12 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2021

    Bathroom reno

    When I was looking to renovate my bathroom I was very pleased I found vallincourt. They gave me one price and coordinated the complete job. They did a very professional job and scheduled each phase with my availability in mind. I gave them a ten which they certainly deserve, I was very impressed with customer first policy. Great staff , would recommend them to anyone looking for a great job for a fair price. Once again I thank Vallincourt from a satisfied customer.

    Answer from pro:

    Thank you kindly for your review and high praise. We're glad to have check-marked all the boxes for you. Now you can sit back and enjoy many years from your newly renovated bathroom. All the Best from E. Vaillancourt Plumbing

    Reply created 13 Apr 2021
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