Prestige Carpet Cleaning

Rating: 4.7 out of 5

Prestige Carpet Cleaning reviews (67)

  • Review from Gail Charbonneau
    Rating: 5 out of 5
    Review left on 2 Sep 2021

    Cleaned couch and loveseat

    Marcus arrived at 730am the time I was quoted. He was professional and courteous. Drop sheets were placed on my floors. Within an hour he was finished and we are so pleased with the results!
  • Review from Jay Chauhan
    Rating: 5 out of 5
    Review left on 19 Jul 2021

    Allergies due to carpet - Gone!!! Feeling much better thanks to prestige

    We moved into a new home in Bowmanville couple months back and i started getting allergies that eventually turned into sinus infection. The owner said he's got deep cleaned but it didn't felt like that. After much suffering, Prestige gave me a quick appointment for carpet cleaning based on cancellations. The servicemen was on time, professional and did his job thoroughly steam cleaning and disinfecting the carpets in all the areas. Feeling much better now.

    Answer from pro:

    Hello Jay, Thank you for your kind review. We are thrilled to hear that your allergies have improved since the carpet cleaning! We thank you for your time and your business, and we look forward to seeing you again.

    Reply created 21 Jul 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Sep 2020

    QUICK & PROFESSIONAL

    House was built 5 years ago and we never had the carpets cleaned. Overall we are very satisfied with the results and service. When they arrived, the gentlemen was nice & professional. He laid down tarp when needed and did the job quick. After an hour, the carpets were cleaned and fluffy. Since this is the first time we have had this service, there's nothing we can compare it to. I do know there was a large price discrepency with other quotes we got, which were higher. If you are looking for affordable, regular cleaning, and you are willing to do the prep work (pre-vaccum, move some furniture) this company is a great option.
  • Review from Customer of Prestige Carpet Cleaning
    Rating: 5 out of 5
    Review left on 22 Aug 2020

    Carpets Look Like New

    I had my entire upstairs (including stairs) and downstairs carpets cleaned. I was blown away with how quick and efficient Prestige Carpet Cleaning was. From the first moment I contact them to a few day’s after the service was wonderful. I sent in a request on a Sunday and had an appointment for the same week. By the time they were done I couldn’t believe it was the same carpet. I couldn’t be happier and will definitely be contacting them again.

    Answer from pro:

    Thank you very much for this excellent review of our service! We are so pleased to know how happy you are and we look forward to serving you again.

    Reply created 25 Aug 2020
  • Review from Customer of Prestige Carpet Cleaning
    Rating: 5 out of 5
    Review left on 19 Aug 2020

    Carpet Cleaning

    I found the staff to be efficient, professional and personable. Josh did a meticulous job of cleaning my large and small area carpet, cleaning the stairs, and applying the scotch guard. I would not hesitate to recommend 'Prestige' to all my friends.

    Answer from pro:

    Thank you very much for sharing your experience with our company! We sincerely appreciate your business and your recommendations to friends.

    Reply created 19 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2020

    carpet cleaning

    I was very please with the price and workmanship of Prestige Carpeting Cleaning. They provided the quality of service they promised in their advertising. It was a pleasure to have good service delivered in a pleasant, professional manor. I would definitely deal with them again.

    Answer from pro:

    Good Morning Mr. King, Thank you for the wonderful review and for taking the time to share your feedback with Prestige Carpet & Duct cleaning. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

    Reply created 5 Aug 2020
  • Review from Customer of Prestige Carpet Cleaning
    Rating: 0 out of 5
    Review left on 28 Jul 2020

    Duct cleaning

    The guys that came out were amazing. Kind, friendly and clearly knew what they were doing. However, be very aware of what you are paying for. The person on the phone told me that I would also be receiving a disinfectant throughout my vents as part of the cost, only to find out it would be an extra 119.00. I felt like I was mislead and that she needed to be clearer in exactly what the cost included. Beware that the price quoted can be doubled within 5 minutes of them entering the home.

    Answer from pro:

    We are very pleased to hear how happy are were with the technicians who came to you home for the cleaning. Please accept our apologies for the miscommunication about the disinfectant. It is never included in the cost of the cleaning and is always a separate item which would have been indicated in your booking notification email as well during your confirmation call. If you feel that the representative indicated that the disinfectant was included in your estimate, please contact us directly so we can address your concerns. All of our calls are recorded for quality assurance and we would like to know where the miscommunication occurred so we can make sure this doesn't happen in the future. Thank you very much.

    Reply created 28 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2020

    Carpet Cleaning

    Prestige carpet cleaning is amazing!! Marcus was absolutely wonderful, professional and caring! A $3000 berber carpet that I thought was destroyed by an uncaring tenant came out beautiful. Carpet looks and feels fantastic! Would highly recommend Prestige!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    area rugs

    they were on time and remarkably quick. My area rugs look like brand new. I have had my shag area rug cleaned elsewhere before and it came out dark and matted. This time it is back to its original cream colour and soft and fluffy I was ready to toss it out until I tried Prestige Highly recommend their services. The technician was very careful not to damage hardwood floors worth every penny spent

    Answer from pro:

    Thank you for taking the time to provide your feedback. It is really hard for people to separate the professional and the unprofessional in the industry, reviews like this are really helpful to let people know the difference between the best and the worst.

    Reply created 6 Nov 2019
  • Review from Customer of Prestige Carpet Cleaning
    Rating: 0 out of 5
    Review left on 2 Oct 2019

    Total rip off

    Prestige is total rip off since they cleaned our ducts our air conditioning stopped working so disappointed. We called them and complained we never had issue with our furnace before after they cleaned it making weird noises no cooling.They came n said oh we left the air way flaps close thats why its doing this after they left its the same, really fed up with their service.

    Answer from pro:

    Please contact Prestige at 1-888-925-3265 to set up a free service call and we will be happy to look into this further for you.

    Reply created 2 Oct 2019
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