Prestige Carpet Cleaning

Rating: 4.7 out of 5

Prestige Carpet Cleaning reviews (67)

  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 21 Nov 2013

    Carpet Cleaning

    Thought I'd try to save a little with the Internet coupon. The people were nice but they only did a quick pass over my carpets with a steam cleaner. I was expecting them to use the scrubbing shampoo machine then the steam cleaner, they only steam cleaned. The carpets were cleaner, but far from what I expected. I called the company I had been using in the past, they redid the carpets for me, now they look like new.

    Answer from pro:

    Hi Mike, I am sorry to hear that you weren't happy with the results of our cleaning and that we missed getting your feedback. When we did our follow up quality check on your work, did you let us know? We offer a 100% happiness guarantee on our work and would have been happy to come back and redo the cleaning. I can't say what happened that day that the cleaning wasn't up to your expectations but we'd like an opportunity to assist you in the future, If you'd like try us again. please contact me directly. Nancy Carter

    Reply created 2 Jun 2014
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 12 Sep 2013

    carpet cleaning

    although the carpets were cleaned well, I don't like that they quote one amount on the phone after I carefully told them what needed to be done, then they up it when they get here. Bad business in my opinion

    Answer from pro:

    Thanks for the feedback Melanie. Although we do our very best to provide an accurate estimate of the cost of the cleaning over the phone, since we can see the actual work being done, we can't give an exact cost until the technician arrives at the home. We'd never intentionally give a price that was way out of line over the phone and that is why we always make sure that the price is agreed upon before the work begins so that there are no surprises for our clients. Regards, Nancy Carter

    Reply created 2 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2013

    Carpet cleaning and duct cleaning

    We are extremely pleased with our duct and carpet cleaning services. The technicians were professional, thorough, and polite. The work was performed efficiently, but was not rushed resulting in poor work. Shawn M. was the best carpet technician we have ever had. We will have them return next time we require these services.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2012

    carpet and furniture cleaning

    We just had our entire house (about 1500 square ft )and our couches cleaned by prestige. Josh and Brian showed up on time well dressed very presentable and did a walkthrough of our home and measure each room. At that point he calculated the cost for cleaning our carpets which ended up being slightly cheaper then the quote we received on the telephone. Josh also point out the spots that they would not be able to get rid of stains before they started. They did a great job. they cost a little bit more than some of the other people that we received quotes from but I doubt that we would receive the same level of service with someone cheaper. I highly recommend this company based on the professionals they sent
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2011

    Carpet Cleaning

    David Yohane was our service technician who did a fantastic job on cleaning our carpets. He was very polite, extremely pleasant as well as being a professional technician who obviously takes great pride in his work. We would have no hesitation in recommending his service or that of Prestige Carpet Cleaning.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Sep 2011

    Carpet Cleaning

    I love the cleaning job that was provided. Very professional cleaner. Felt safe having them on my home. I did feel that the prices were a little bit to high but sometime you have to pay the price to get good service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2011

    Carpet Cleaning

    I had two men come to my home, they moved furniture, and went through the work with me before they started. It was fabulous. They were kind, and took their time in my home. They are a little bit more than some other companies, but worth EVERY penny
Get in touch