Naiad Irrigation Systems Ltd

Rating: 4.9 out of 5

Naiad Irrigation Systems Ltd reviews (367)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2021

    Lawn Irrigation System Service

    We have been using Naiad to service our lawn irrigation system every spring and fall for 9 years. They are prompt, well organized, friendly, polite and service oriented. We have never had any problems. We highly recommend them!

    Answer from pro:

    Hello Julie! It is hard to believe that it has been 9 years already. Thank you so much for your feedback regarding our irrigation services. We look forward to continuing to service your property.

    Reply created 8 Nov 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Nov 2021

    Owner

    Great service always, very friendly and knowledgeable staff. I have been a client of Naaid for at least 7years and the quality of the product. The sprinkler system has worked great not any big issues and always responsive to fix any small issues within a timely manner.

    Answer from pro:

    Thank you for your kind words Mr. Dunits, it has been a pleasure working with you for the last 7 years and we look forward to continuing to provide you with irrigation services.

    Reply created 8 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Great Service

    I thought I prepared my system properly for the winter blowout but when the technician came, he noticed right away something wasn't quite right. I had my tap on inside my basement. He came in, had a look and showed me what I should do next time and what can happen if I leave it on. I was grateful for his attentiveness and help.

    Answer from pro:

    Hello Dk, we are glad to hear you were happy with the technician who performed your winterization service. Winterization's can definitely be a bit tricky the first few times. Thank you for your support Dk.

    Reply created 8 Nov 2021
  • Review from Vic Tkacz
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    last minute project call out-amazing

    Came out same day, retooled their truck as it was out of season to come and help a big job to repair my lines cut from window installers. Customer service on the phone and the tech were excellent the entire time. Had to troubleshoot a few issues and they did it with ease and just stayed the extra time it took instead of leaving it for another day. Customer service was 100%. Will use again.

    Answer from pro:

    Hi Vic, we are glad to hear you were happy with our irrigation services. We do our best to accommodate whenever possible. Thank you for the kind words and we look forward to working with you in the future.

    Reply created 8 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Irrigation system maintenance

    I am very happy with the service Naiad has provided in fixing my irrigation system. I've used two other companies and was not satisfied with their work. I wish we would have used Naiad to initially install our system. Their techs are very knowledgeable and pleasant. I would highly recommend Naiad.

    Answer from pro:

    Thank you for your kind words, we do our best to train our irrigation service technicians to deal with any irrigation system. Thank you again for your review.

    Reply created 8 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Sprinkler, irrigation maintenance

    These guys are great! We have used them for the last few years. Always on time, always do a great job! We would highly recommend using this company, and we will continue to use them in future.

    Answer from pro:

    Hi Erin, thank you for your review regarding our irrigation maintenance. We are constantly trying to improve our communications with our clients to ensure that the technicians arrive on time and this is great feedback to hear. Thank you again Erin.

    Reply created 8 Nov 2021
  • Review from Customer of Naiad Irrigation Systems Ltd
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Sprinkler Maintenance

    Very prompt, reliable and professional service. Definitely recommend. I had switched from another company who cancelled my blowout at the last minute and they took me on as a new client and came within days.

    Answer from pro:

    Good Morning. Thank you for your kind words. We are pleased to be able to provide your winterization and look forward providing services for you in the future. Have a great day.

    Reply created 8 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Sprinkler Project Complete

    The team at Naiad are fantastic, they arrive on time and always wear masks while indoors. They made common sense recommendations based on my home system. They cleaned up after themselves and the system worked great. I would defiently use them again and again.

    Answer from pro:

    Hi Samuel, We are happy to hear that you have been pleased with our services. We do our best to ensure our clients, and our technicians, are safe when we enter your home. Thank you for choosing Naiad Irrigation Systems. Have a great day!

    Reply created 4 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Irrigation system maintenance

    Naiad took over from the small company I had been dealing with. So far they have maintained the high quality standard and personalized service that I was accustomed to. The service was very easy to arrange,

    Answer from pro:

    Hi Ron, We are pleased that you find our services meet the high quality you were used to, and that you find our booking process easy to use. We look forward to providing your irrigation services in the future.

    Reply created 8 Nov 2021
  • Review from Charlene Stevenson
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Irrigation Systems

    Naiad irrigation solutions is a great company, they are very consistent, professional and reliable. I appreciate the fact they offer memberships with very low payments, I use the membership for spring startup and fall blowout appointments. It is also very much appreciated that they contact me rather than me trying to remember when I should set up service. I would definitely recommend Naiad!
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