Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Plumbing repair

    Very responsive, first company that called me back and came out next day. Thanks to Cory she was very nice to talk with. Valentyn, technician that came is very knowledgeable, friendly and professional, he's an expert. He wasn't going to charge me for a service if he couldn't find the cause of the problem and when he did discover the issue his fee to correct it was very reasonable. I highly recommend DrainCom and I will definitely use them again.

    Answer from pro:

    Thank You Suzy!!!

    Reply created 30 Dec 2018
  • Review from Nadia Moyal
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Sewer Line Replacement

    Our toilet backed up and we called Draincom. Alex came out the same day to investigate and found that the sewage line under our 88 year old house had collapsed. Unable to use our water, he triaged our case to the top of the list and got his wonderful crew to work first thing the following morning. Everything was done cleanly, efficiently and with smiles. Corey and Santina kept us constantly updated and were helpful and friendly every step of the way. If we could give them a twenty out of ten, we would. Highly recommend!!!

    Answer from pro:

    Thank You Nadia!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Kitchen plumbing

    Valentyn called and was at my home within 2 hours from his initial call. Val was beneficial in removing faucet in kitchen that he had to cut to remove due to years of use with calcium build up that could not be loosen easily. Valentyn also gave me advise on how to replace showers installed at the same time as he removed faucet. For the time Val spent on my projects, his rate was very reasonable. Thanks!

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Partial stack replacement

    DrainCom is a top notch company. They go above and beyond what is needed to satisfy the customer. Their prices are very competitive and service great. They are dependable, offer great advice, quality is outstanding, and prices are low. Valentyn did a major job for us couple months ago fixing 100 year old stack and we will definitely call upon him and DrainCom again for any plumbing jobs large or small in the future. Thanks!

    Answer from pro:

    Thank You again!!!

    Reply created 30 Dec 2018
  • Review from Sandra
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    Installation of vanities and laundry tub

    I had Borys from Draincom come to my home and remove old pedestal sinks in two bathrooms and install new vanities. Also replace the old laundry tub with a new one. Borys worked very well and he did a terrific job of explaining everything to me. My place was left clean when the work was finished. Price quoted was exactly what was invoiced. I will absolutely recommended Borys and Draincom to all that need a good plumber.

    Answer from pro:

    Thank You for Sandra!!!

    Reply created 30 Dec 2018
  • Review from Notdaniel d
    Rating: 5 out of 5
    Review left on 15 Aug 2017

    Clogged Toilet

    Valentyn was very helpful in providing a solution for an extremely clogged toilet in my rental home. He was efficient and explained his process throughout the short visit. Before long, he had resolved the issue and the toilet was working fine. He was also able to provide a reasonable quote on another upcoming project while he was on site. Definitely recommend.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Fixed Kitchen Faucet

    I called Draincom because my kitchen faucet was leaking from both handles. Technician Valentin came as scheduled, was professional, suggested to replace faucet which I agreed to because I was frustrated wiping it all the time and it could have caused mold further on. Job was done very accurately and faucet installed straight with care. Love Draincom thumbs up.

    Answer from pro:

    Thank You for your Natalie!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Thank you Drain Com!

    I decided to hire Valentyn due to all of the high recommendations from other customers. I am very pleased with his communication, workmanship, politeness and his advice with fixing the pipe that I needed replacing. Val arrived and explained what needed fixing and gave me a price which I was very happy to accept. Valentyn worked quickly and efficiently tidying the area he was working in. I have already asked him to come back to replace the tap in the bathroom and would not hesitate to recommend him for future work. It is really hard to find an honest, reliable and trustworthy plumber to which I have now found and will be the plumber of choice for me. Many thanks

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Nick Mitchell
    Rating: 5 out of 5
    Review left on 12 Aug 2017

    Kitchen Sing Drainage Issue

    Our kitchen sink was not draining and we could not clear the blockage on our own using a snake and Drano. I called DrainCom and I have never had such a positive experience with a plumber. Will was knowledgable and actually took time to investigate the problem. He was honest and said that he could fix the problem but it might only help temporarily. He explained that our pipes may not be sloped properly which could be contributing to build up in the pipes. With other company's this job would have cost over $500. Will even took the time to write up a very detailed job description and how we might fix the problem long term. Don't use the big guys you hear on radio ads. I've had horrible experiences with other plumbing companies but I will be using DrainCom from now on.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Canadian
    Rating: 5 out of 5
    Review left on 11 Aug 2017

    A job well done!

    I called Draincom, Santina answered the phone with enthusiasm. She apologized for not being able to get in touch with a Plumber right away to find out about scheduling an appointment during the long weekend but promised to get back to me and she did. Will, the Plumber, called ahead the day of the appointment and showed up promptly between the appointment timing window. The work was done well & professionally. He also threw in plunging and snaking of another toilet to address an issue we were having with it. He inspected a kitchen faucet without any additional charges or issues. All in all, a very pleasant experience with Draincom. I will recommend them and use them again for any plumbing jobs.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018