Drain Com reviews (876)

I decided to hire Valentyn due to all of the high recommendations from other customers. I am very pleased with his communication, workmanship, politeness and his advice with fixing the pipe that I needed replacing. Val arrived and explained what needed fixing and gave me a price which I was very happy to accept. Valentyn worked quickly and efficiently tidying the area he was working in. I have already asked him to come back to replace the tap in the bathroom and would not hesitate to recommend him for future work. It is really hard to find an honest, reliable and trustworthy plumber to which I have now found and will be the plumber of choice for me. Many thanks

Our kitchen sink was not draining and we could not clear the blockage on our own using a snake and Drano. I called DrainCom and I have never had such a positive experience with a plumber. Will was knowledgable and actually took time to investigate the problem. He was honest and said that he could fix the problem but it might only help temporarily. He explained that our pipes may not be sloped properly which could be contributing to build up in the pipes. With other company's this job would have cost over $500. Will even took the time to write up a very detailed job description and how we might fix the problem long term. Don't use the big guys you hear on radio ads. I've had horrible experiences with other plumbing companies but I will be using DrainCom from now on.

I called Draincom, Santina answered the phone with enthusiasm. She apologized for not being able to get in touch with a Plumber right away to find out about scheduling an appointment during the long weekend but promised to get back to me and she did. Will, the Plumber, called ahead the day of the appointment and showed up promptly between the appointment timing window. The work was done well & professionally. He also threw in plunging and snaking of another toilet to address an issue we were having with it. He inspected a kitchen faucet without any additional charges or issues. All in all, a very pleasant experience with Draincom. I will recommend them and use them again for any plumbing jobs.

I was very pleased with the work DrainCom did in my home Valentyn was not only fast at fixing my leak I had under my sink . He was very friendly and had no problem explaining in great detail the problem that caused my leak , and was very quick at buying the parts he needed to fix my sink. And did several test runs with running water to make sure my water leak was fixed after his plumbing job was completed . And all for a very reasonable price. Thanks so much!

Will with Drain Com arrived promptly for our scheduled appointment. Will is a very pleasant, knowledgeable and has excellent people skills. He explained his thoughts on why my kitchen sink in my Condo was backing up. There was absolutely no pressure put on me to proceed with the work. Will walked me through the work and provided a very concise write-up of the work completed and his synopsis. This is extremely helpful when dealing with Property Management and in the unfortunate event of Insurance claims. From Will to the very nice lady I spoke with over the phone I highly recommend Drain Com. Any future plumbing issues and I will not hesitate to contact Will.

This was our third time using DrainCom and just like our previous experiences, we were extremely happy with the service provided. Will V. was very knowledgeable and really went above and beyond in his repairs. We will continue to use DrainCom for any plumbing needed.

I had several companies quote a job to replace 60 year old pipes that were corroded and cracked. Borys came to my home and gave me an honest quote. I did not feel taken advantage of. He was able to schedule a return date to complete the job that was convenient for me. He and his co worker, Val worked very hard and were very effecient, and I felt confident in their ability. They were very reassuring. I was pleased with their work and how clean they left my bathroom after they finished the job. I would highly recommend this company. Thank you Borys and Val!!

Santina was nice person who responded from DrainCom. She had set up appointment with professional Valentyn. He was very courteous, friendly. He got right to work and when he finished cleaned his work area. Overall we were glad they responded and will use them again . Valentyn did a fantastic job and was thourghal. As for pricing it was very reasonable considering all the work Valentyn did to ensure everything was done right and working. Thanks

This was my first experience with your company. I was very impressed and satisfied with the services provided. The bathtub drain was clogged and had to be cleared. A thorough work was done, and cleaned up well afterwards. I am quite pleased and would go with them again!

Valentine was great. Quoted the price to fix my toilet and it was spot on. He let me watch as he did the work. Val actually arrived early which is always great. I would use Drain Com again, as they very knowledgable and do very professional work.