Drain Com

Rating: 5 out of 5

Drain Com reviews (874)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2016

    Fixing leaky pipes and other plumbing issues

    I called Drain Com based on Home Stars reviews. Lady that answered the phone(Santina) was very polite and friendly. She was able to set up appointment with plumber for the very next day. Plumber(Valentyn Borysevych) arrived on time. He was very knowledgeable and guided me through everything he was doing. As the result he fixed all my plumbing issues and gave me suggestions for the future maintenance. All for a very reasonable price. I am glad I found this company. Thank you Drain Com and Valentyn!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2016

    Waterproofing, sump pump, backwater valve

    Slava and his crew were amazing. They had to work in a narrow space and hand dug the trench to waterproof the whole side of my house. My neighbor had scrap woods and miscellaneous tools that had to be moved out of the way. Other companies had told me that I have to get my neighbor to move them but Draincom was willing to do it with no extra charge. Everything was put back to original after the work was done. They even replanted my flowers which other companies also said they wouldn't do. It was a pleasure dealing with Draincom.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2016

    Clogged drain mystery solved

    We'd noticed that the double sink in our upstairs bathroom was prone to clogs and a slow drain since we moved in 8 months ago. It became routine, every 6 weeks or so we'd buy a bottle of draino and then go at the clogs with a plunger. Finally after doing this old routine to no avail we called Draincom. When they arrived they drain had cleared, and I felt a little silly for not having anything to show them. But they immediately put my mind at ease. They went at the issue like detectives determined to get to the bottom of why we had this recurring problem. And they solved it! Because we had low water pressure from cheap water facets, debris wasn't getting properly flushed down the pipes and so we were getting a recurring clog! They were prompt, polite and their service was impeccable. A definite rehire. Thank you Draincom!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 1 Oct 2016

    kitchen sink backup

    Great service was provided by Alex. He fixed the backup in my basement kitchen sink that stopped us from using out sink and dishwasher upstairs. Thanks for fixing it with a smile on your face, great personality and of course professionalism and expertise. Many thanks.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from David Banks
    Rating: 5 out of 5
    Review left on 28 Sep 2016

    Full basement waterproofing and concrete floor

    Mid renovation we uncovered serious water issues in our basement that were the result of a previous diy job. The foundation walls were leaking and moldy, existing concrete flooring was too thin and there was not proper drainage under the floor so pipes were backing up into our basement. We called Draincom on a reference and Toni was there that day, discussed the options and provided us a detailed quote in the spot. They started work a few days later and delivered on every commitment they made. Two weeks later, we had a brand new concrete floor with new pipes, sump pump, drainage and waterproofed walls. They knew budget was a concern and went to great lengths to minimize the work that would be required to put the basement back together. They were always available including a 11pm trip to check on their work during a rainfall. They were courteous and professional and I would recommend them to anyone.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2016

    plumbing changing bathroom faucet

    Alex is the BEST!!!! I've used draincom on three separate occasions and I always ask for Alex because he does the work and will do whatever it takes to make you a happy customer! one of a kind!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Christopher Collins
    Rating: 5 out of 5
    Review left on 19 Sep 2016

    Fast, friendly, good price

    We had a leak in our cast iron sewer stack. Other companies quoted us 3x the Draincom quote as they insisted we had to replace the whole stack. Draincom suggested a patch job that was within our budget and guaranteed not to leak for a year. They also completed the work just two days after the initial call, and with total professionalism, friendliness, and sentitivity to the fact that we are new home owners and not familiar with plumbing, nor sitting on a ton of money right now. I felt like I could trust Yuriy not to take advantage of us, and to give us good advice on the most prudent plan. They very neatly cut the drywall and didn't damage our floors. Highly recommended!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2016

    Great service and excellent customer service

    Reach out to Draincom for help as my garden faucet seems to have some leakage issues. The customer service is responsive and sets up the appointment in a timely manner. The Technician Alex shows up on time and is really polite. He gets things figured out and resolved in a second. And it is free of charge. Would definitely recommend this company to anyone in need of plumbing service. Best experience with contractors so far.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2016

    Plugged Drain

    My kitchen drains were flowing into the basement laundry tubs very slowly and lots of muck was brought up thru the laundry drains. Alex came and knew immediately where the blockage was. How????He snaked and bingo! my drains flowed upstairs and downstairs. Very polite and accommodating. I would not hesitate to recommend this company.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2016

    Persistent leaking faucet + new stop valve

    Alex was pleasant, experienced and informative. He was able to quickly diagnose the issue and resolve it. He also replaced an aging stop valve in the utility room that would have been a problem for future repairs.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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