Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    Water main shut off replacement

    Draincom replacement my water main shut off, which was leaking, with a new ball valve shut off. The new valve works perfectly and the work was performed relatively quickly. I called around to a number of places before choosing Draincom and their price for this was competitive. One thing I particularly liked was that Yuri asked me to call the city about 15 minutes before he was done to get the curb stop (outside shut-off) turned back on. This minimized the amount of time the water was off for, which was much appreciated. The only negative I can say is that he arrived about 20min after the original scheduled time - but called me within the original window to let me know.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2016

    backwater valve

    I used the company to install a backwater valve on my property - the work was done well, with no problems passing city inspection. All was cleaned up before they left.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Mark Hotz
    Rating: 5 out of 5
    Review left on 23 Aug 2016

    Clogged Kitchen Sink and Faulty Faucet

    Valentyn showed up on time to replace my kitchen faucet and snake out a clogged drain. (I poured some powder done the sink and it basically turned to cement). As it turned out, due to the multiple bends in the pipes and the garberator it was not possible to snake out the clog. Valentyn removed all the piping under the sink and streamlined it so that it would not clog in the future. He must have spent an extra 2 hours and only charged me a nominal additional amount. I will only use Draincom for plumbing from now on.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2016

    Removing roots from the drain pipe

    We called Drain Com due to a clog caused by roots that grew into the sewer pipe. They responded quickly and Vlad came to inspect the very next day. In two days they came to fix the problem: they opened the cement floor in the basement and replaced the pipes. The work was done fast and professionally.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2016

    Toilet replacement

    We recently decided to replace three old Eljer toilets in my house. The first plumbing contractor I contacted didn’t even bother to respond to my messages despite getting high ratings and reviews on Homestars. I subsequently contacted Draincom. What a difference in customer service between the two companies. The lady who took my call at Draincom was very helpful. I was able to book a next-day appointment at 9:00 a.m. for technician Valentyn B. to come to my house to cost out the work and, if I agreed on the price, to do the work straight away. Val called me just before 9 a.m. on the day of the appointment to let me know that he was delayed in traffic. He also gave me an estimated time of arrival, which was nice of him to do so. His work was neat, efficient and professional. The old toilets were carefully removed and three new TOTO toilets installed in good time to my complete satisfaction. I would use him again for my future plumbing needs. Thank you Val.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2016

    faucet, P-pipe and shower cartridge replaced

    I emailed Draincom based on Homestar reviews, received a quick reply and was set up within 48 hours for an estimate on faucet and shower cartridge replacement. Yuriy showed me my deteriorating p-pipe and gave me an estimate which included replacement of that also. Yuriy did a great job - completing the job the same day, in the time he quoted, for the price he quoted. I was very impressed with how clean he left the areas he worked on! He obviously takes pride in a job well done. It's never easy to spend hard-earned money on repairs but at least it was easy to get the job done with Draincom. Thank you Yuriy!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 19 Aug 2016

    Plumbing

    Draincom was very accommodating in booking an appointment that worked for my family. The plumber that came to help was friendly, curtious and very knowledgeable. He was able to diagnose the problem and clearly articulate the solution. He was then easily able to fix an ongoing issue that we had been experiencing. We only wish we had called Draincom sooner! Thank you - we will highly recommend you to anyone that asks without hesitation!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2016

    Proffesional, quick, knowledgeble

    I called draincom because I draining issue in my bathroom, technician named Valentyn Borysevych came without any delays quickly and efficiently fixed it, very friendly and nice, pleasant experience, would recommend it, thumbs up!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2016

    Great service by Valentyn Borysevych

    I am so lucky that i found this company. Plumber that came(Valentyn B) was very polite, hardworking and honest. He did job very fast and professional. He left work place clean and neat I would definitely recommend him and Drain Com to my friends and family. Thank you

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    service

    5 stars!!!!!!! The best service in the GTA. They showed up on time, they were friendly, pleasant and HONEST. When they were done, they cleaned up and left the basement cleaner than before. The quality of work was EXCELLENT!!! Thank you guys.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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