Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 13 Aug 2016

    Honest and upfront assessment

    Toni arrived on site and gave an honest assessment of my basement. Turned out that I needed some structural work done. He was to the point and very professional. Ended up referring me to his structural engineer. Very helpful even though I had not paid for his service.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2016

    Amazing service

    I hired Drain Com in July 2016 for some waterproofing needs. After getting 3 quotes, they were the only company who were able to offer exactly what I wanted, and all the quotes were consistent. They were able to come the following week to install interior weeping tile, moisture membrane, basement drain, sump pump, outdoor drain and backwater valve. They did everything they said they would do at the original quoted cost, and in about 3 days. They were very nice, professional and worked cleanly and tirelessly. I wouldn't hesitate to recommend them for any and all waterproofing needs in the future. They also helped my get about $3000 back in government rebates. Out of all the contractors I have hired, Drain Com was amongst the best I've ever worked with.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Charlie Deeks
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Kitchen sink plumbing

    Val Voitka did an excellent job installing plumbing for a new sink. He even came back a week later to fix one of the taps that was quite stiff to turn. He was courteous and professional. I would definitely use him, and DrainCom again (DrainCom did some waterproofing for us in the spring. Slava did an excellent job then as well).

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2016

    Clogged toilet

    Draincom was the only company that picked up the phone when I called even though the other two companies I phoned were highly rated on Homestars. Santina was friendly and sympathetic to my problem while scheduling my appointment. On the day of my appointment, Valentin was punctual and courteous. Upon entering my home, he took off his shoes even though I didn't ask him to and I kept mine on. He got to work straight away and didn't appear offended when I flushed my toilet repeatedly to ensure that it would still work after he left. In addition, he patiently answered other unrelated plumbing questions about installing a bathtub and a slow draining kitchen sink. Valentin was very knowledgeable and professional. I'm impressed by the service provided by Draincom and I would definitely use them again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Jul 2016

    Great friendly professional serrvice

    The drain pipe leading from my kitchen sink to the main stack was solidly blocked. The job was difficult, but Alex would not give up. He removed the old P-trap and installed a new double sink plumbing, tested it and left the site very clean. Alex Kostyrkin is friendly and extremely professional.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 24 Jul 2016

    Drain cleaning

    I had a blocked drain with water coming up our drain in the kitchen. Borys came by and completed the job in less than 3 hours and did the job well. As I was not at the location he sent me pictures from the camera and provided lengthy explanation of the work completed. To date the issue has caused me no further problems and can say it was well done. Thanks

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2016

    Leaking pipe fix

    I highly recommend Val from DrainCom for your residential plumbing needs. I had some pipe leaks and called in for the service. DrainCom was very fast in scheduling the visit and Val arrived on time. He was very professional and fixed the problem in a very efficient way. Val cleaned up after his work and left my house in an excellent condition. In general, the company is prompt, performs excellent work and charges fair prices. I have used their services in three different occasions and will use them again. Ricardo L., Mississauga

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2016

    Outside water pipe repair

    We contacted Draincom for a break in our water line leading to the outside water access. The pipe outside was damaged and the pipe in the basement near the water shut-off was cracked. Alex Kostyrkin was very punctual and professional. He worked very fast, and made sure to inform me of all steps he was taking. Once complete, he took the time to explain how we could prevent the problem in the future. He also cleaned any dust from cutting the dry wall, which was a minimal cut, even though it was hard to access the damage ... he made it happen ! Thank you Alex . Water is working with no leak.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2016

    Waterproofing

    Full exterior waterproofing done around exterior of foundation including new weeping tile. This was an extensive job digging around a bungalow due to the linear footage. The crew was fantastic and very hard working, especially under the conditions of very hot weather. There were a few surprises along the way, but that was expected with such an old house (1960's). The owner stopped by to inspect the work, scope the pipes and provided a few reasonable solutions to resolve, which I was happy with. Overall, I would recommend this company if you are looking to waterproof your basement.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from David Denomme
    Rating: 5 out of 5
    Review left on 9 Jul 2016

    Kitchen Plumbing Work

    Not challenging work but done on the spot (we had only arranged an estimate) and under the price quoted over the phone. Borys was efficient, clear and professional. Work was installation of a replacement garbage disposal and a replacement kitchen faucet.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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