Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2023

    Sump pump with back up battery installation

    Fabulous service from this company from start to finish! I would recommend them for any of your needs! thank you Drain Com

    Answer from pro:

    Thank You Deb for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

    Reply created 23 Apr 2023
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 24 Feb 2023

    Coldroom Waterproofing

    We had work done by DrainCom Approx. 8 years ago. We have found them to be extremely helpful and responsive. Recently we required our back up charger to be inspected. They sent a technician promptly and the issue was resolved. I would highly recommend them because they do good work and stand behind there work. Dave B.

    Answer from pro:

    Thank You Dave for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts. DrainCom Inc

    Reply created 24 Jan 2024
  • Review from HomeStars user from Scarborough
    Rating: 5 out of 5
    Review left on 4 Aug 2022

    Camera Inspecation Drain Line Breakage

    The issue was that I was trying to determine the cause of a smell in the house after it rains. Vlad was great. He explained everything before, during and after the camera inspection. It showed that there were no blockages or breaches in the line, and that there was not another floor drain hidden under the sub-floor. He suggested some other things it could be, as well as some tests I could do myself. Price for the camera was $280+hst, which was less than some other quotes for the same job. I was given a detailed written receipt for my records. I provided my credit card information to the office staff once the job was completed. I found this to be a very professional company and I would use them again.

    Answer from pro:

    Thank you very much for your review, we appreciate and value your business! We are pleased and happy to know that you are satisfied with your experiences with DrainCom and we look forward to working with you again in the future. Wishing you all the best, DrainCom Team

    Reply created 18 Sep 2022
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 3 Jun 2022

    Backup water valve

    Very honest and professional work They deliver 100% what they promised Excellent customer service On time work done Guide me through the process of work Definitely recommend Excellent job I would like to thank to the people who done the great work. Thanks you.

    Answer from pro:

    Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

    Reply created 21 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2022

    Waterproofing

    Drain Com is a great company. We called them after having many issues with our former contractor. We hired what we thought was a licensed contractor, but he wasn't. The job was supposed to take about 2 months. After many excuses and in the 3rd month we fired this contractor. Drain Com came in and repaired or replaced all the things our former contractor did wrong. They were great. Every time we called they answered our questions. We would highly recommend Drain Com. Very professional, prompt and knowledgeable. Their price was competitive. They itemized the job so we were able do some of the prep work which lowered the overall cost. We recommend this company highly!

    Answer from pro:

    Hello Kim! Thank You so much for taking time and sharing your positive experience. We are so glad you were happy with our service! Thank You for being our customer and thank You for choosing DrainCom! DrainCom Team

    Reply created 15 Mar 2022
  • Review from Mike Fedryk
    Rating: 5 out of 5
    Review left on 8 Nov 2021

    Emergency Water Supply Replacement

    We have used Draincom a couple of times over the years including to do full waterproofing of our basement probably 15 years ago, and most recently to help us with an emergency water supply replacement. Our supply line burst under our front lawn which meant we had to get the City to shut of our water entirely so had no water at all. I called them right away and Talin answered live in the evening and did an AMAZING job of taking care of us, even though they were fully booked. Vlad was there the following morning to scope it out while Talin got the location services looked after and the next day Serge and the crew were there and worked into the night to get it done, including digging down, torpedoing a new hole and replacing the supply line. Great people, hard working, friendly and professional. Also put everything right back and left it in really good shape. Can't recommend them enough!

    Answer from pro:

    Thank you very much for your review, we appreciate and value your business! We are pleased and happy to know that you are satisfied with your experiences with DrainCom and we look forward to working with you again in the future.

    Reply created 3 Dec 2021
  • Review from Terry
    Rating: 5 out of 5
    Review left on 11 Sep 2021

    Replace clay sewer pipes with PVC

    I hired this company to give me an estimate to replace my clay sewer pipes in April 2020. Serge came and gave me a FREE estimate using a camera to go down into the pipes. Other companies would charge me over $200-$300 and would only deduct the price if we went with them. The price I got was almost half the price of another company! And still the least expensive of all of the estimates I got, but I got good quality. A large crew came and did the work in two days It was a big job because they had to dig a 12 foot trench in my driveway. Only minor issues were no masks were worn by the crew (they were mostly outdoor but did some indoor work) and there was a minor dent in my drywall when they brought the pipes into the basement that I only noticed after the job was done.

    Answer from pro:

    Thank You for taking the time to share your experience. It is rewarding to know that you were happy with the service provided. And big thanks from all of us at Draincom !

    Reply created 23 Jan 2022
  • Review from Ivan
    Rating: 5 out of 5
    Review left on 9 Sep 2021

    main drain repair

    Drain Com replaced a broken main drain in my property. They were prompt, professional, careful, and they did the job in one day and for a very reasonable rate. Good job and good communication.

    Answer from pro:

    Dear Ivan! Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

    Reply created 23 Jan 2022
  • Review from Eva Lam
    Rating: 5 out of 5
    Review left on 27 Jul 2021

    Great company and team to work with!

    I was looking for a company who could disconnect my downspout and cap my drain pipe. I was fortunate enough to find DrainCom. All members for their team were responsive, professional, knowledgeable and skilled. Special shout out to Talin, Vlad and Jerry who made this a positive experience and for giving me peace of mind. I highly recommend DrainCom and I would not hesitate to use them again.

    Answer from pro:

    Thank You Eva for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

    Reply created 26 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Rain Water Leak into Basement due to Improper connection to foundation drain

    I did research and contacted Drain Com based on their reviews and I was Happy that I made the right choice in availing the services of Drain Com. Mr Serge who inspected the cause of the problem was able to make the right diagnosis for corrective remedial action.He is highly professional.His crew mainly Mr.Dimitris was extremely efficient,cordial and very methodical. His work was very neat and clean. He cleansed the area connected with his work and left it in a meticulous condition.Ms Talin who was my contact at Drain Com was equally efficient in liaising with me and the the team to have a smooth and effective operation of their services. I have a 15 year warranty from them for the work performed. I have no hesitation in recommending them to anyone with a similar problem.

    Answer from pro:

    Thank you so much for sharing your review here on HomeStars. This is a terrific review. Thank you for letting us and the HomeStars community know what you think, we really appreciate it! DrainCom Team

    Reply created 26 Aug 2021
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