Drain Com

Rating: 5 out of 5

Drain Com reviews (874)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2014

    Exterior Waterproofing

    I hired DrainCom 1 year ago to repair a leaky foundation in my 90 year old semi. DrainCom was by far the most competitive price, while using the same high quility materials as the other companies who quoted me. I can confirm that I have gone one full year with a bone dry basement. I highly recommend this company.

    Answer from pro:

    Thank you Greg! I am glad to hear we were able to be of service. We here at DrainCom strive to treat every home we visit as our own.

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Exterior Waterproofing

    Great Service!!! The team arrived early to set up and waited for the inspector to come mark the gas/water lines. They even worked through the rain. They kept the work site neat and tidy and even protected my lawn with a plastic sheet while they were digging. They took all the garbage with them daily and kept my yard looking clean after each shift. The crew member showed the cracks on the foundation wall to my husband. It's a tough job and I'm sure glad someone did it! We will be calling Ievgenii and his team again soon for our back water valve and other projects as our family was impressed to how neat and tidy they were. Joanna.

    Answer from pro:

    Thank you Joanna! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any plumbing, drain or waterproofing concerns arise.

    Reply created 9 May 2014
  • Review from Queenie Broaderip
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Plumbing

    I live in home that was built around 1900. Over the years, with erosion and torrential rains the basement was getting wetter more frequently from water coming in under an unused door. I did not want to do a major excavation! These people were undaunted by the problem, had a cost effective solution, were pleasant and on time.

    Answer from pro:

    Thanks Queenie! At DrainCom we take pride in customer care, we appreciate that you chose us to work on your home and will treat you and your home with the same respect we would want.

    Reply created 9 May 2014
  • Review from Edgar Koval
    Rating: 5 out of 5
    Review left on 21 Apr 2014

    Exterior Waterproofing

    I had a few companies come check out my house because i had a water leaking into my basement. Every company that came by to take a look at the problem was telling me something different was wrong. I didn't know what to do as everyone was telling me a different problem. One of the companies that i called was Draincom and Slava came out to inspect the problem. Within minutes after coming over and taking a look at my leaky basement, he found the problem. He then explained all my different options and how they would work. He didn't pressure me at all into doing the job with them or doing it right away. He made sure that I made a fully informed decision . It was very refreshing to not feel pressured. I decided to go with Draincom, they provided me with a reasonable price and started the job next day after i agreed on it. They were very clean and professional. Thank you Draincom.

    Answer from pro:

    Thank you Edgar! We always appreciate feedback from our customers. We are glad to hear that you were pleased with the quality of work our crew provided you. Thank you for choosing DrainCom, we appreciate your business!

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2014

    Waterproofing

    Excellent service from start to finish. They responded promptly after we had a sump pump malfunction and flooding in our basement. Stewart provided a thorough explanation of the problem and a reasonable quote to replace the pumps, add back up protection and waterproof sections of our basement. The work was done quickly and the crew was professional and very conscientious. Will definitely use them again.

    Answer from pro:

    Liane, thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 9 May 2014
  • Review from Sam
    Rating: 5 out of 5
    Review left on 20 Apr 2014

    Back water valve

    My house insurance renewal was up to date and my insurance company put me in to the fact what I have to install back water valve to have basement flood coverage. Draincom installed a back water valve in my basement. I was very impressed with Slava and his crew, Slava took care of permit too!!! Everything was done under budget, quick and clean. I'm glad I dont have to worry about getting anymore basement flooding and keep insurance company happy.

    Answer from pro:

    Thank you Sam, We appreciate your kind words! Thank you for taking the time to write the review, and thank you for choosing DrainCom!

    Reply created 12 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2014

    waterproofing, drains and concrete slab

    Finally after 3 months i have found the time to write this review. Draincom just put in a new concrete floor in my basement. I own an older victorian home so the original concrete floor had seen better days. Slava took care of everything. He arranged the permits and got the inspection scheduled. I am beyond ecstatic with the outcome. I can now use my basement. Thank you Slava and your Draincom team.

    Answer from pro:

    Thank You for your review Draniel!!!

    Reply created 30 Dec 2018
  • Review from Paul
    Rating: 5 out of 5
    Review left on 17 Apr 2014

    waterline replacement

    The city came to our home to install the new water meter. They advised us they couldn't install it until we upgraded our main waterline from led to copper. We called a few different companies but it was Slava from Draincom that stood out. He was very personable and polite, and knew what he was talking about! He arranged for the work to be done by the end of the week. The crew was quick and cleaned up everything. I'm referring him to my neighbours!

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2014

    Underpinning

    As Drain Com came highly recommended to us by a couple of work associates we decided to contract them to underpin our basement. Right from our initial meeting with Slava we were confident that we picked the right contractor. Slava, our project coordinator, outlined the whole process answered our questions and kept us informed throughout the work. He was always available to us to answer questions. Peter and his team completed the work to our total satisfaction. They were courteous, very reliable never missing a day’s work and as well the whole area was left in very good order. Some of the work had to be scheduled for a future date. Levgenii arrived at house on the scheduled day and time and completed the work as expected. We are very happy with the completed project. .

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2014

    basement

    Draincom just finished waterproofing my basement.  I am so happy with the job.  I had called a bunch of companies to get as many opinions as possible.  Slava came to my home the next evening.  Draincom was very accommodating from the beginning. Slava came on site and and went straight to work diagnosing the issue and taking measurements.  He explained everything to me in detail and answered all my questions.  He even gave me his cell phone number so I could call him directly with any questions.  The work was done fast and clean and now my basement is as dry as a bone!

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
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