Drain Com reviews (873)

We had called several companies regarding our basement leak we were having and were told the water was coming from the foundation wall and it would have to be waterproofed. After reading the reviews on homestars we decided to call draincom as well to give us the idea of the problem. Liz answered the phone and advised that she could have one of her technicians out within the hour and it would be a free estimate. After speaking with Eugene he advised he would need to open the wall as it didn’t seem like a foundation leak because he was hearing a noise through the wall. After opening up the wall he was right it was a slow water leak and in fact not a foundation leak as the other companies had told us. I recommend this company to everyone looking for a good and honest company. Eugene saved me 2000$ on just taking the time to actually investigate the problem. Thank you draincom for your fast response and for your honest customer service.

Came quickly to snake out a clogged drain which was flowing backwards into laundry room. Quick, professional service. Arrived promptly, solved problem directly. Thanks much to Robert. Appreciated advice about how to avoid problem down the road.

We had two minor leaks from our foundation. We received quotes from five companies and decided to go with DrainCom. Their price was competitive with the other quotes. We felt comfortable with Serge as he appeared honest and knowledgeable. We had work done in September 2013 and waited for a couple of months before posting to confirm there are no leaks. We had some fairly large rainfalls and all is dry. The crew arrived on time on the date scheduled. The clean up was outstanding. I would highly recommend Serge and his crew at DrainCom.

DrainCom provided a detailed quote to have a section of the main stack replaced, a clean out installed, a trap added, and a 15 foot section of my main drain replaced due to roots. They answered all my questions before starting. They were fairly priced, punctual, did the job as quoted, and left the work area extremely clean. These guys are awesome. Based on the work they did at my place I would fully recommend them to friends, family, and anyone reading this.

The initial assessment was prompt and well-explained. The workmen were on time, experienced, worked hard and cleaned up well. The admin support to book the service and answer my questions was prompt and helpful.

I called Draincom because I noticed some moisture in my basement. A technician was sent over on the same day. He was able to pin point the exact problem and acknowledged that my house required some waterproofing. I was under a time constraint due to my job so wanted the work done as quickly as possible. Once the work had started I was really pleased with how polite and friendly the workers were. They treated my property with respect and kept everything clean and organized. They answered all my questions and updated me with the jobs' progression. The job was done right on schedule, and I could not be happier with the results. I highly recommend this company.

Our faucet broke, and we called draincom, based on other positive reviews. There was a person at my house in 45 minutes, and it was fixed immediately. They even had the part in their van, which meant it could be repaired asap. Very friendly and informative and the job was done before I knew it. Thanks :)

Robert from Draincom came by to fix a leaky drain pipe and replace the hot and cold water shut off valves in my laundry room. Robert was very friendly and extremely knowledgeable in plumbing with more than 20 years of experience. He came right on time and saw what the problems were right away. A few things that really caught my attention was the fact that he gave me all sorts of advice in plumbing, he took the time to explain everything and was very honest. He was also very meticulous in his work and did such a fantastic clean job!

Very prompt in requesting a quote. Met all appointment dates.Took a lot of care in protecting the work area and did a good job in cleaning up.Thoroughly explained the job beforehand and the reimbursement procedures required by the City. There were no surprises. The longest delay was waiting for the building inspector which is beyond their control. I am a very satisfied customer.

I found this company to be reasonable and knowledgeable. As the job progressed, I kept adding things to, and they obliged each time. The two workers - Alex and Tadek - worked harder than any other workers I've ever employed - even during the miserable cold and rain last Saturday. They are very tidy, polite and friendly. Carl, the coordinator, was always willing to answer questions and provide sound advice without pressure. Fantastic!