Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from Irina Zueva
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Service

    I got amazing and fast service from Draincom. The roots from the tree grew through the main drain and blocked the water flow. I got an emergency situation in my basement. I foud that problem after coming from work around 7 pm. I called to Draincom and half an hour later Valentin indentified the problem using the camera and got rid of the roots. He did professional and clean job for a very good price. I am definitely recommending this company.

    Answer from pro:

    Thank you Irina so much for the wonderful review! It is rewarding to know that our customers are satified with our service, prices and work. We do look forward to hearing from you should you require any plumbing or drain assistance again in the future. Thanks for choosing DrainCom Inc!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Great Service and Quick Response

    I reached out to multiple people on Home Stars and heard back from only a few people. We scheduled an in-home assessment. Valentin suggested that we buy a new replacement valve because when we explained the issue, he said it must be the faucet/valve. He kept us updated prior to his arrival and his service was friendly and prompt. He was very helpful and quickly finished the task! Highly recommend!! He even followed up a few days later to ensure everything was working well!

    Answer from pro:

    Thank you for the kind words, Khatija! We'll pass along your compliments to Valentin.

    Reply created 12 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2018

    Fixed several Plumbing problems in one great cost

    There was a leak from bathtub in upstairs master en-suite washroom. Leak happened even taking a quick shower (no duck baths). This caused damage to main floor laundry room ceiling. Val came from DrainCom. He waited patiently for me when he got there right on 4PM (DrainCom said appointment was 4-6PM), but I was stuck in traffic and got home 4:15pm. He found several issues with bathtub, he showed me drain had plumbers putty which was wrong for that application. He had to open the wall in Walk-in Closet, behind bathtub faucet/shower wall and discovered pipe was leaking there too. This was a big job and I was nervous how much it will cost me. Luckily I hired a great plumber and he fixed all approx. $500. That's it! After he left, I discovered our Powder Room toilet stopped getting water after flushing bowl. I called DrainCom and he found out that the water hose was an anti-flood hose which blocked the water. Val fixed this without charge too! Highly recommended. My parents referred me to him (Val also fixed my parents' leaky faucet too).

    Answer from pro:

    Frank, thank you for the review. We're happy to hear that you're satisfied with Val's service. Don't hesitate to contact us again for any plumbing needs.

    Reply created 5 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2018

    Valve repair

    Plumbing ALWAYS costs more than you want it to! That being said, I do feel that Valentyn charged a fair price for the replacement of the water valve for my antique sprinkler system. He did not have the valve with him (this I can easily understand), but very quickly procured the part. He also adjusted my household water pressure. I've used DrainCom services before and will again--excellent customer service and expertise!

    Answer from pro:

    Thank you, Helen! We're happy to know that you're satisfied with our service.

    Reply created 12 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2018

    Valve replacement

    Val arrived very quickly to provide an estimate. He worked hard and provided good advice. He replaced a leaky inside valve for my hose bib and moved it over a few inches to make access to it easier. Price was very reasonable. I would use Drain Com again.

    Answer from pro:

    Kim, happy to hear that! Thank you for the review.

    Reply created 5 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2018

    Good job

    Valentyn was great! I got quoted for a job from another company and we couldn' afford it. He came in and walked us through the work, was honest, fair, and when he got the job done it was great. Saved us money we didn't have for the other job and was extremely professional. He's our Plumber moving forward.

    Answer from pro:

    Happy to hear that, Jake! Thank you for the review and don't hesitate to contact us for your plumbing needs.

    Reply created 29 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2018

    Service for laundry faucet fixture replacement

    I had a excellent customer service experience and job well done by Valentyn Borysevych. On time and job well done. If you want a job that is done right you must choose DrainCom.

    Answer from pro:

    Byron, thank you! We always strive to provide the best service for our customers.

    Reply created 29 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2018

    Shutoff valves and Kitchen Faucet replacement

    Come the spring weather, I went down to my basement to open the shutoff valves, to realize one of the shutoff valve for the yard connection was fully oxidized and about to crumple. I called Val (Valentin) from DrainCom. He arrived at the dot. An amazing expert in his craft and fantastic person. Not only did Val help with the replacement for the oxidized valve (soldered), he also changed other valve in end of life state at a fair price. He also explained the right process for winter prep, and how to shut the valves using the drain nipple. It didn’t stop at that, as I wanted to change the kitchen faucet, Val helped guide which faucet would be good and helped install the same in my kitchen. A newer faucet is like a free vanity upgrade to the kitchen and impress your other half, and thanks to Val, it looks just amazing! Just wanted to thank you Val for the speedy help and I highly recommend DrainCom. Велике спасибі Val

    Answer from pro:

    Thank you for the kind words, Anand. We're very happy to hear that you're satisfied with Val's service and we'll definitely pass along your compliments to him

    Reply created 29 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2018

    Exterior Basement Waterproofing

    Had exterior waterproofing done with DrainCom.com in 2017 Fall. Waiting for DrainCom to come on site for the follow-up soil compacting. Will follow up with more details, once soil compacting is done. Although it took a bit longer than expected (June 2018) DrainCom came by and finished the job to my expectation. Cornel M.

    Answer from pro:

    Thank you for taking the time to share your experience. We are happy that you are satisfied with the completed project.

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2018

    Shower Drain Clog

    The technician, Valentyn, arrived on time only to discover that I was delayed. He called me to confirm the appointment and when I explained my delay he was very accommodating and returned exactly as promised. The work was efficient, clean and reasonably priced.

    Answer from pro:

    Thank you Shelly! Don't hesitate to contact us for any of your plumbing needs.

    Reply created 25 May 2018
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