Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from Ben Turcotte
    Rating: 5 out of 5
    Review left on 26 Jun 2018

    House Water shut-off

    Had to have main water supply shut off valve replaced. Will Vincent came as soon as he could and replaced. Professional, courteous will definitely be using/recommending DrainCom in the future!!!!!

    Answer from pro:

    Thank You for taking time and posting your review! It was a pleasure reading it and to learn how happy you were with our service. We appreciate your recommendation of DrainCom . Thanks again for choosing DrainCom!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2018

    Leaky faucet Repair

    I have used DarinCom for several repairs in my home, from booking the appointment with Santina to having the work completed by Valentyn everything is top notch. I have exclusively used Valentyn for my repairs, his work is clean and complete, never had any issues. Highly recommend this company.

    Answer from pro:

    Thank you so much for sharing your review here on HomeStars. This is a terrific review. Thank you for letting us and the HomeStars community know what you think, we really appreciate it! DrainCom Team

    Reply created 27 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2018

    Bathroom Job

    I was immediately impressed by Valentin when he arrived exactly when he said he would. I know that isn't particularly high standard but it isn't unfortunately all that common. He was up front with me about the cost and work he was going to do fixing my bathtub drain and made sure to answer all of my questions I might have had. I 'd definitely recommend Draincom to anyone I know that needs a plumbing.

    Answer from pro:

    Dear Maury! Thank for you compliments. We will definitely pass them to Val . They are much appreciated by me , my team and Im sure many fellow homeowners. This is one of many examples of the great value that we try to deliver to each and every homeowner. Thank You very much. Serge DrainCom Inc

    Reply created 21 Jun 2018
  • Review from Irina Zueva
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Service

    I got amazing and fast service from Draincom. The roots from the tree grew through the main drain and blocked the water flow. I got an emergency situation in my basement. I foud that problem after coming from work around 7 pm. I called to Draincom and half an hour later Valentin indentified the problem using the camera and got rid of the roots. He did professional and clean job for a very good price. I am definitely recommending this company.

    Answer from pro:

    Thank you Irina so much for the wonderful review! It is rewarding to know that our customers are satified with our service, prices and work. We do look forward to hearing from you should you require any plumbing or drain assistance again in the future. Thanks for choosing DrainCom Inc!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Great Service and Quick Response

    I reached out to multiple people on Home Stars and heard back from only a few people. We scheduled an in-home assessment. Valentin suggested that we buy a new replacement valve because when we explained the issue, he said it must be the faucet/valve. He kept us updated prior to his arrival and his service was friendly and prompt. He was very helpful and quickly finished the task! Highly recommend!! He even followed up a few days later to ensure everything was working well!

    Answer from pro:

    Thank you for the kind words, Khatija! We'll pass along your compliments to Valentin.

    Reply created 12 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2018

    Fixed several Plumbing problems in one great cost

    There was a leak from bathtub in upstairs master en-suite washroom. Leak happened even taking a quick shower (no duck baths). This caused damage to main floor laundry room ceiling. Val came from DrainCom. He waited patiently for me when he got there right on 4PM (DrainCom said appointment was 4-6PM), but I was stuck in traffic and got home 4:15pm. He found several issues with bathtub, he showed me drain had plumbers putty which was wrong for that application. He had to open the wall in Walk-in Closet, behind bathtub faucet/shower wall and discovered pipe was leaking there too. This was a big job and I was nervous how much it will cost me. Luckily I hired a great plumber and he fixed all approx. $500. That's it! After he left, I discovered our Powder Room toilet stopped getting water after flushing bowl. I called DrainCom and he found out that the water hose was an anti-flood hose which blocked the water. Val fixed this without charge too! Highly recommended. My parents referred me to him (Val also fixed my parents' leaky faucet too).

    Answer from pro:

    Frank, thank you for the review. We're happy to hear that you're satisfied with Val's service. Don't hesitate to contact us again for any plumbing needs.

    Reply created 5 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2018

    Valve repair

    Plumbing ALWAYS costs more than you want it to! That being said, I do feel that Valentyn charged a fair price for the replacement of the water valve for my antique sprinkler system. He did not have the valve with him (this I can easily understand), but very quickly procured the part. He also adjusted my household water pressure. I've used DrainCom services before and will again--excellent customer service and expertise!

    Answer from pro:

    Thank you, Helen! We're happy to know that you're satisfied with our service.

    Reply created 12 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2018

    Valve replacement

    Val arrived very quickly to provide an estimate. He worked hard and provided good advice. He replaced a leaky inside valve for my hose bib and moved it over a few inches to make access to it easier. Price was very reasonable. I would use Drain Com again.

    Answer from pro:

    Kim, happy to hear that! Thank you for the review.

    Reply created 5 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2018

    Good job

    Valentyn was great! I got quoted for a job from another company and we couldn' afford it. He came in and walked us through the work, was honest, fair, and when he got the job done it was great. Saved us money we didn't have for the other job and was extremely professional. He's our Plumber moving forward.

    Answer from pro:

    Happy to hear that, Jake! Thank you for the review and don't hesitate to contact us for your plumbing needs.

    Reply created 29 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2018

    Service for laundry faucet fixture replacement

    I had a excellent customer service experience and job well done by Valentyn Borysevych. On time and job well done. If you want a job that is done right you must choose DrainCom.

    Answer from pro:

    Byron, thank you! We always strive to provide the best service for our customers.

    Reply created 29 May 2018
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