Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from Chris Dutkiewicz
    Rating: 5 out of 5
    Review left on 19 May 2018

    Drain and waterproofing fix

    Amazing group of experienced, honest people. Excellent work at a very fair price. I would definitely recommend this company to anyone who has any plumbing or waterproofing issues with their home.

    Answer from pro:

    Thank you, Chris! We always strive to maintain the highest quality and integrity here at DrainCom!

    Reply created 22 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2018

    Plumbing

    Good overall experience with Drain Com Thanks to Kate nice and knowledgeable lady that took my call and the technical Valentin that was really fun to work with. He's very smart and friendly. Taught me a few tips which I appreciated, as I like to learn new things. His company is lucky to have him. Will say it wasn't cheap, but have had bad experiences in the past trying to save a buck, so it is what it is. Would hire again.

    Answer from pro:

    Thank you very much for your review, Fei! We appreciate your business.

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    Mixing Valve

    Valentyn replaced the mixing valve on hot water tank and he did an outstanding job. He was extremely responsive: he was on the phone asking for details before I'd even got off the computer with my initial query. When he came to my house (exactly at the time he said he would), he was clear in describing what the problems with my system were and laying out and discussing my options. As to the work itself, he was fast and unobtrusive, Valentyn did very high quality work, and left the work area clean and tidy. He also did a great job checking in with me regularly regarding progress. All in all, a very positive experience. I'd happily use Drain Com services again and I strongly recommend them.

    Answer from pro:

    Thank you, Marnie! We always strive to provide the best service.

    Reply created 20 May 2018
  • Review from M
    Rating: 5 out of 5
    Review left on 2 May 2018

    Leak investigation and repair

    Val was great. Showed up when he said he would and confirmed ahead he was on the way. Provided estimate and completed job in a few hours. Ceiling was leaking and he found issue quickly, assessed what needed to be done and completed it.

    Answer from pro:

    Thank you for the kind words!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Plumbing repair

    The customer service DrainCom provides is unmatched. Valentin took the time to explain everything he was doing and even showed me exactly what the issues were. He is friendly, knowledgeable, skilled, and completed the job in a timely manner. The communication between office and the myself was also excellent. I would highly recommend them!

    Answer from pro:

    Thank you very much. I'll make sure to pass this along to Val!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2018

    2 leaking taps

    We decided to call DrainCom due to other positive reviews. I'm glad we did. Cory in the office and Val in the field were professional and help me navigate water shuts offs and ons with the city. Val was on time for all his visits with us and did a good, quick, thorough job with our leaking taps. I would recommend this company.

    Answer from pro:

    Thank you, John! We're always trying to uphold the highest standards of professionalism!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2018

    Clear clog

    They called right away and asked if I wanted them to come out right away. This was two days before the scheduled appointment. I was on vacation so said sure. The source of the clog was found and removed. Plastic pieces from a bath mat (FYI). They have specific prices for specific services so I agreed to the price after two bottles of drain cleaner failed to clear the clog. It did. It take Valentine long to clear. He was wearing a professional uniform, was courteous and polite. Would hire again if needed.

    Answer from pro:

    Thank You Hery for you review! We are glad we were able to help you. We would like to be your plumbing & drain services specialists along the way. Thank you from all our company!!!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    Camera inspection

    Val did a great job inspecting main drain of the house. His work was professional, timely, and he cleaned up, too. Everything was explained to me to my satisfaction, and the price was firm and competitive. I recommend DrainCom highly.

    Answer from pro:

    Thank you Michael for your review! It's rewarding to us knowing that our customers are completely satisifed with the work that was done. Maria DrainCom

    Reply created 13 Jun 2018
  • Review from Lisa
    Rating: 5 out of 5
    Review left on 16 Apr 2018

    Plumbing

    I was using DrainCom 2d time. Valentyn is the epitome of customer service. He was on time, in fact he called to inform us he was ahead of schedule and was it alright to come early. He was in and out in no time and did an excellent job. Val has a personality that cant be beat. We are very satisfied with his work and the price. I would highly recommend DrainCom

    Answer from pro:

    Thank you for your positive review and being loyal customer! At DrainCom we work hard to ensure that customers can recommend us to their friends and family ! Maria DrainCom

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2018

    Excelent job!

    If it wasn’t for Valentyn (the technician), the sink would still be plugged. He worked extremely hard and was very professional. He is an unbelievably hard worker. Everyone and everything about the experience with DrainCom went beyond my expectations. I would highly recommend this company to all of my co-workers and friends.

    Answer from pro:

    Adriana, thank you for choosing DrainCom and for your review! We couldn't be happier to know that Val did an outstanding job for you! We are very grateful for your recommendations. Sincerely, DrainCom Family family

    Reply created 16 Jun 2018
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