Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2011

    Master bathroom

    My spouse contacted draincom as we are seeking to rent out our home-and they came immediately to address our needs. I must say from start to finish they did a very classy job. They first did the rough in for the toilet and stand up shower. Then installed my shower cabibet,toilet and his and her sinks-with all taps etc. They did ano excellent job and cleaned up after themselves. I would and will definetly recommend Draincom to friends and family and we will be utilizing their services for our other properties.

    Answer from pro:

    Thank You so much Melissa for sharing your experience!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2011

    Wet Basement problems

    I purchased a commercial building with real wetness issues around the foundation . Over the last 3 years I have been addressing the issues as they have presented themselves. I have hired Draincom three times for different projects, and they have always been reliable, clean and responsive to any concerns I have had.

    Answer from pro:

    Thank You so much Aaron for sharing your experience!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2011

    Waterservice

    I needed to replace my old lead water line from the house to the street to upgrade my service. I called for quotes from several companies and draincom came in with the best price and knowledge. Slava from Draincom knew exactly what he was talking about when it came to changing the water line. He was very knowledgable, friendly and helpful. The crew came and completed the job in a one day and everything was cleaned up and back to looking normal in no time. I am very pleased with this company.

    Answer from pro:

    Thank You so much for your experience!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2011

    waterproofing

    This company is one of kind. They take care of their customers from start to finish. Mike came out at the time I requested and gave me a very reasonable quote for the project I needed to have done. The diggers came first thing every morning to complete the job, they cleaned up all the mess and left everything looking great. And best of all there is absolutely no leaks in my basement and we’ve had plenty of rain to test it. Very satisfied customer indeed.

    Answer from pro:

    Thank You so much !!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 23 Jun 2011

    Waterproofing exterior/interior basement

    We were initially impressed. The person who came to do our initial assessment/estimate was professional and well spoken. However Draincom does not tell you they subcontract out their work. The people who actually came to do the work spoke literally no English so we could not communicate with them. Not three years later we have a leaky basement again. Draincom sent back the same crew - same communication issue. They argued with us that the problem is not from their work and Draincom has not answered our follow up email. I would NOT recommend using this company.

    Answer from pro:

    We apologize for any inconveniences this may have caused you. Here at DrainCom we pride ourselves in the work that we do. We stand behind our work and our warranty. I do believe that when you called to request a site visit because of concerns that you were having, that our project manager came out immediately and addressed the issue. We did stand by our warranty and fixed the problem you were having. Unfortunately, we didn’t receive an email from you, if you still have a concern please resend the email and I will address it as quickly as possible.

    Reply created 24 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2011

    Water leak

    Best company to deal with. All my family is happy to have this water problem taken care of. I want to thank you and your staff for such a good job. I have other properties and will call you for future work.

    Answer from pro:

    Thank You so much for your experience Raj!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2011

    Excellent service

    Thank you for your excellent service and advice we received over the weekend. We called on Friday night at 9pm and had two pipes fixed by Sunday afternoon. The 3 employees were knowledgeable, friendly and hard working. I feel confident in your company and will refer you to family and friends.

    Answer from pro:

    Thank You do Much Naomi!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2011

    Flooding Basement

    This company is excellent. We had a big problem with our basement flooding constantly.. sump pump wasn’t kicking on, water was coming in from the walls etc. The house was built in 1930’s and still had old clay piping. Draincom is a very professional company. Slava came in and explained the problem thoroughly to us, in great detail, all other companies didn’t seem to have a clue. Great work guys!

    Answer from pro:

    Thank You so much for your experience!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2011

    Sump Pump

    My sump pump stopped working... my basement flooded so I called a few companies to get quotations on fixing the problem. When the plumber from draincom came to my house, he was polite and courteous, looked at the pump and was able to fix the float on the pump. Other companies were telling me to replace it, but with a tight budget draincom was able to fix my problem quickly and at a really good price.

    Answer from pro:

    Thank You for sharing your experience!!!! Hello

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2011

    Wet Basement Single Crack

    A wet basement crack i was meaning to repair flared up because of rain Call Drain com and they answered at 7 am good sign sent a rep to see the work and quote and they came on time, Arrange a quick appointment to fix next day at a great price, Did the work in about 5 hours show me what they were doing and clean up the dug up area perfectly Highly recommended

    Answer from pro:

    Thank You for sharing your experience!!!!

    Reply created 12 Aug 2018
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