Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2018

    Shutoff valves and Kitchen Faucet replacement

    Come the spring weather, I went down to my basement to open the shutoff valves, to realize one of the shutoff valve for the yard connection was fully oxidized and about to crumple. I called Val (Valentin) from DrainCom. He arrived at the dot. An amazing expert in his craft and fantastic person. Not only did Val help with the replacement for the oxidized valve (soldered), he also changed other valve in end of life state at a fair price. He also explained the right process for winter prep, and how to shut the valves using the drain nipple. It didn’t stop at that, as I wanted to change the kitchen faucet, Val helped guide which faucet would be good and helped install the same in my kitchen. A newer faucet is like a free vanity upgrade to the kitchen and impress your other half, and thanks to Val, it looks just amazing! Just wanted to thank you Val for the speedy help and I highly recommend DrainCom. Велике спасибі Val

    Answer from pro:

    Thank you for the kind words, Anand. We're very happy to hear that you're satisfied with Val's service and we'll definitely pass along your compliments to him

    Reply created 29 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2018

    Exterior Basement Waterproofing

    Had exterior waterproofing done with DrainCom.com in 2017 Fall. Waiting for DrainCom to come on site for the follow-up soil compacting. Will follow up with more details, once soil compacting is done. Although it took a bit longer than expected (June 2018) DrainCom came by and finished the job to my expectation. Cornel M.

    Answer from pro:

    Thank you for taking the time to share your experience. We are happy that you are satisfied with the completed project.

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2018

    Shower Drain Clog

    The technician, Valentyn, arrived on time only to discover that I was delayed. He called me to confirm the appointment and when I explained my delay he was very accommodating and returned exactly as promised. The work was efficient, clean and reasonably priced.

    Answer from pro:

    Thank you Shelly! Don't hesitate to contact us for any of your plumbing needs.

    Reply created 25 May 2018
  • Review from Chris Dutkiewicz
    Rating: 5 out of 5
    Review left on 19 May 2018

    Drain and waterproofing fix

    Amazing group of experienced, honest people. Excellent work at a very fair price. I would definitely recommend this company to anyone who has any plumbing or waterproofing issues with their home.

    Answer from pro:

    Thank you, Chris! We always strive to maintain the highest quality and integrity here at DrainCom!

    Reply created 22 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2018

    Plumbing

    Good overall experience with Drain Com Thanks to Kate nice and knowledgeable lady that took my call and the technical Valentin that was really fun to work with. He's very smart and friendly. Taught me a few tips which I appreciated, as I like to learn new things. His company is lucky to have him. Will say it wasn't cheap, but have had bad experiences in the past trying to save a buck, so it is what it is. Would hire again.

    Answer from pro:

    Thank you very much for your review, Fei! We appreciate your business.

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    Mixing Valve

    Valentyn replaced the mixing valve on hot water tank and he did an outstanding job. He was extremely responsive: he was on the phone asking for details before I'd even got off the computer with my initial query. When he came to my house (exactly at the time he said he would), he was clear in describing what the problems with my system were and laying out and discussing my options. As to the work itself, he was fast and unobtrusive, Valentyn did very high quality work, and left the work area clean and tidy. He also did a great job checking in with me regularly regarding progress. All in all, a very positive experience. I'd happily use Drain Com services again and I strongly recommend them.

    Answer from pro:

    Thank you, Marnie! We always strive to provide the best service.

    Reply created 20 May 2018
  • Review from M
    Rating: 5 out of 5
    Review left on 2 May 2018

    Leak investigation and repair

    Val was great. Showed up when he said he would and confirmed ahead he was on the way. Provided estimate and completed job in a few hours. Ceiling was leaking and he found issue quickly, assessed what needed to be done and completed it.

    Answer from pro:

    Thank you for the kind words!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Plumbing repair

    The customer service DrainCom provides is unmatched. Valentin took the time to explain everything he was doing and even showed me exactly what the issues were. He is friendly, knowledgeable, skilled, and completed the job in a timely manner. The communication between office and the myself was also excellent. I would highly recommend them!

    Answer from pro:

    Thank you very much. I'll make sure to pass this along to Val!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2018

    2 leaking taps

    We decided to call DrainCom due to other positive reviews. I'm glad we did. Cory in the office and Val in the field were professional and help me navigate water shuts offs and ons with the city. Val was on time for all his visits with us and did a good, quick, thorough job with our leaking taps. I would recommend this company.

    Answer from pro:

    Thank you, John! We're always trying to uphold the highest standards of professionalism!

    Reply created 20 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2018

    Clear clog

    They called right away and asked if I wanted them to come out right away. This was two days before the scheduled appointment. I was on vacation so said sure. The source of the clog was found and removed. Plastic pieces from a bath mat (FYI). They have specific prices for specific services so I agreed to the price after two bottles of drain cleaner failed to clear the clog. It did. It take Valentine long to clear. He was wearing a professional uniform, was courteous and polite. Would hire again if needed.

    Answer from pro:

    Thank You Hery for you review! We are glad we were able to help you. We would like to be your plumbing & drain services specialists along the way. Thank you from all our company!!!

    Reply created 13 Jun 2018
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