Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2012

    various blocked sinks and faulty faucet

    We were refereed to Water Works by my daughter and I must say it was a great recommendation. The plumber showed up on time, were clean, worked neatly and were very professional. We had an issue in our en suite sinks, and the shower in the basement that were backing up . The shower faucet was also not working. It is amazing what a little TLC can accomplish. Their work is magical!!! They really know their stuff. Water Works is a company that I will keep in my speed dial. Thanks again from Marilyn and David

    Answer from pro:

    Hi Marilyn and David in Toronto - thank you for the great review and kind words, we always strive to respect our clients time and home. Our staff is very knowledgeable and friendly and go the extra mile to ensure our clients are happy. Thanks for reserving a button on your speed dial just for us. Thanks again from the team at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2012

    Faucet fixing

    Spoke to Terry at Water Works department as I was having issues with my kitchen sink faucet. It was getting loose all the time. I had previously called another plumber to fix the issue but was never fixed properly. Terry was extremely helpful and send a plumber named Michael Yuffa who was very knowledgeble and knew the problem as soon as he saw the issue. He fixed it now and now I can see the issue has gone away. Thankyou Water Works Plumbing. Great Job!!

    Answer from pro:

    Hi Alpana Jain in Markham - Thank you for your review, it was a pleasure working for you and we are thrilled to have been the plumbing company to have been able to repair your faucet. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2012

    water main leak in basement

    Had a water main leak in our basement and after Josh came by with a quote, felt he was knowledgable and was comfortable to go ahead with WaterWorks. While repairing the leak, he found that there was more work to be done and was honest and upfront about the pros, cons and risks associated our old pipes and did the extra work in keeping with the original quotation. Josh was punctual, polite & professional. Highly recommended.

    Answer from pro:

    Hi Stephen in Toronto - thank you for the great review, we are happy that you had a great experience with our company. We will continue to prvide top quality service so that others can enjoy the experience as you did. We always provide honest recommendation and options each and every time. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2012

    Clogged Drain

    I had a leaking toilet and shower and the occasional sewer smell that flooded the house. When we would flush the toilet, the shower would make a glugging noise. Michael came and gave me a few possible scenarios but luckily, just snaking the drain fixed the problem and everything is working very well. I found the staff on the phone to be very helpful and friendly and Michael was very knowledgeable and amiable. I will definitely use WaterWorks in the future, if or when necessary. I highly recommend!

    Answer from pro:

    Hi Kathryn in east York - thank you for the wonderful review, it was a pleasure to help you with your plumbing problem in your home. We strive to ensure that all of our clients are thrilled with our services. What can we say "another raving fan!!!!!" from the Water Works Team!!!!

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2012

    no heat on 2 and 3 floor

    Dear Michael, thank you so much for coming out and fixing our freezing problem on the 2nd and 3rd floor, your service is brilliant. Thank goodness it has been a mild winter but we were still kind of chilled upstairs. Now it's very cozy and warm and we are very pleased. Kathy in Toronto

    Answer from pro:

    Hi Kathy in Toronto - Thank you for your review, we are very happy that you now have heat on the 2nd and 3rd floor of your home. We are pleased to see that you will now be able to enjoy the other rooms and be nice cozy. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2012

    Repair leaking pedastol sink

    We had a leak on the pedastol sink and we were reffered by someone to water works. Micheal came and fixed the sink in an hour. We are very happy with the service. They showed up on time and serviced professionally.

    Answer from pro:

    Hi Saad Mahmood in Brampton - thank you for your review, happy to have been able to repair your plumbing issue with your sink. We are always professional and efficient to ensure that our clients can get back to their daily routine. Glad to have been of service for you and your family. From the Water Works Plumbing and Drains Inc Team

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2012

    clogged tub drain

    Thank you Water works for coming out on Sunday morning; you showed up with a bright smile and cleared my blocked bathtub drain after 2 weeks of not being able to use it. I am very happy that they were able to clear it. I found them to be very respectful of my home and property. I whish many other companies would follow suit. Thanks again Monica F at Bayview and Eglington

    Answer from pro:

    Hi Monica F at Bayview and Eglington - Thank you for your kind words in this review, we always have our clients best interest at hand. It is our focus to work around our customers needs. we always respect your home just as if it was our own home. We strive to make sure that our clients are 100% happy with our great customer service. From all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2012

    repair leaking faucets

    We just moved in to our new homw and we had 2 leaks in our shower and bath.Water works was called in to fix the problem,He came to our home with a smile and provided great service and fixed it.And we will wait and see if its good.Im sure it will be ok.if not they have a great warantty.LuLu in Markham

    Answer from pro:

    Hi Lu Lu on Markham - thank you for your great review, it was a pleasure working for you and your new home. We always stand behind our work at all times. Your right our warranties are fantastic and we provide excellent workmanship. Our moto is "your happy or you don't pay" were could you go wrong with a warranty like that? Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    shower leaking

    Mike from WaterWorks showed up and was extremely professional. I have a problem that seems difficult to identify and Mike has gone into my walls to confirm that water is not leaking from existing plumbing. He gave me an answer we both think is 99% likely the cause of my leaking water.

    Answer from pro:

    Hi Sanjay in Toronto - Thank you for your review, we are pleased to have been able to eliminate your leak not to have been a plumbing issue. Keep in mind no job too big or too small we do them all. Thank again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from Brad
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    water hammering in house

    Water Works is our regular plumbing company that we call upon. They are always good to deal with. Lately we have been having a vibrating noise in the house, so we called upon Water Works to come out. So based on Michaels experience with this problem he repaired our toilets and also we were loosing water and hopefully our problem is gone away. Thank you very much Michael and Water Works!!!

    Answer from pro:

    Hi Brad in Toronto - thank you for your great review, happy to have been able to assist you with the noise from your plumbing system. As always it was a pleasure working with you and will continue to give you the best customer service that you deserve Thank again Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
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