Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2256)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2012

    ice maker installation

    We have know Michael for over 12 years now and he is a fantastic plumber to know. We purchased a new GE Profile fridge 2 years ago. It was installed by the appliance company and we never had ice or water to our fridge. We called Michael in this week and he installed a new valve and hardware and we now have full water pressure to our water dispenser on our fridge a nice cold ice to follow. 3 Cheers to Michael and Water Works. I would rate him at 10 DUCKS!! Barb in North York

    Answer from pro:

    Hi Barb in Toronto - Thank you for your great review and kind words, as always it was a pleasure working for you and your family. We are happy to hear that you finally can have a cold glass of water. From all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2012

    Cleaning the blockage of the sewage

    Water backed out from the sewage on the 2nd night we moved in our new home. As previous condo dwellers, we were freaked out. I found Water works from this web site and made a call the next day. Michael came, investigated the problem and gave me the price up front. It took him about 1 hour to clean it up and tested multiple time to make sure the problem was gone. He was professional and nice the entire time. Water Works definitely goes on my speed dial list. I won't hesitate to recommend to anyone.

    Answer from pro:

    Hi Yuyi, we specialize in removing "freak out"factor.Thanks for the speed dial programming!Hopefully that's one button you may never have to use. Thank you for your great review and your business. Thanks from us @ Water Works Plumbing & Drains Inc

    Reply created 1 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2012

    Bathroom faucet fix

    I used Waterworks based on the reviews from HomeStars, and I was extremely happy with the service that I received. When we thought that we had an issue with the faucet that was replaced, I called the company and the owner came over within hours. It turns out that it was functioning just fine! The service that we received was exceptional and we have even recommended Waterworks to my mother. She also used their service and was equally satisfied!

    Answer from pro:

    Hi Michael, thanks spreading the great news about our company!We really appreciate your input and strive to serve each and every client and their home with the utmost care. Thank You very much for your business and taking the time to write this review. Michael Yuffa,The Water Works Plumbing & Drains Inc http://www.WaterWorksCanada.com 416-489-0000

    Reply created 1 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2012

    Replacement of water main connection pipe, taps and faucet reinstalled.

    Josh was great. Prompt, efficient and very organized. He corrected problems created by the previous plumber and resolved newer problems with our washing machine attachments. Not the cheapest but you get what you pay for.

    Answer from pro:

    Dear Natalie and John, You are right about getting what you pay for.Probably the last plumber might have been a bargain in the short term,but eventually and usually their workmanship never fails to disappoint.Thats where we come in and remedy & fix things up.I hope that we have resolved all of your plumbing issues forever! Thanks for everything!With much appreciation for the business opportunity. Your team at The Water Works Plumbing & Drains Inc.

    Reply created 1 Feb 2012
  • Review from B
    Rating: 5 out of 5
    Review left on 28 Jan 2012

    Quote & toilet repair

    Mike came out to our house on-time and with a big smile on his face. He's possibly the friendliest contractor I've ever dealt with. The cost of his visit was explained up front and is lower than most other plumbers I've used. He spent a lot of time at our place addressing a number of issues and giving us a quote. His company is one of the only ones I've found who can do the plumbing as well as the tiling and other work we need done in our leaky shower. Mike patiently answered all of our questions and definitely knows his stuff. He was able to fix a few small things right away (loose drain plug and wobbly toilet). His quote for the bigger job was fair and from a binder with set rates so you know exactly what you're paying for.

    Answer from pro:

    Hi B-Markham, man your making me blush!We try super hard to be the best out there and I think it really shows.Thanks for your taking the time to share your thoughts here, and we really appreciate everything!With much appreciation for the business opportunity. Your team at The Water Works Plumbing & Drains Inc.

    Reply created 1 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Leak in my kitchen

    Croat came by to diagnose a leak in my kitchen. He diagnosed it was my dishwasher not a leaky pipe. I was appreciative of his advice on buying a new dishwasher or repairing. We signed up for the regular service as well.

    Answer from pro:

    Hi Victoria, thanks for your Homestar review.We are very glad to be of service to you now and in the future if need be. Thanks for everything!With much appreciation for the business opportunity. Terri at The Water Works Plumbing & Drains Inc.

    Reply created 1 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Unplug shower and home inspection

    We called Water Works this morning with a plugged shower drain. Mike was here within 2 hours and solved our problem with no hassles at all. It was the second time we have used water works and each time Mike showed up and was courteous, helpful and efficient. We would highly recommend them to any one with a plumbing need. Oceanview Concrete Canada 647-296-5461

    Answer from pro:

    Hi Oceanview Concrete in Ajax, thank you for the great review it was a pleasure as always to have been of service to you and your home. We are thrilled to have been able to accommodate you with an appointment time that worked well for you and we also appreciate the recommendations. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2012

    Rattleing Pipes

    I have had this issue for over 4 years. The house is 4 years old. We have had several plumbers come in and try and fix the problem. Mike from water works was great. They called before coming as well as sent me an e-mail of what he looks like which made his visit safer. Mike has replaced a few parts and the noise is gone for now. we are happy and hope the problem stays away for good. Great guy and great company. Highly recommended.

    Answer from pro:

    Hi CB in Brampton, thank you very much for your review it was nice meeting you, and i am trilled to read your fantastic review and very happy that i was able to provide you with some results for your faucets. We are very pleased that we out of 4 plumbers were able to fix your plumbing problem. Thank you from all of us at Water Works Plumbing and Drains Inc 416-489-0000

    Reply created 27 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2012

    Leaking 60 year old Galt Brass Shower faucets

    The shower had been leaking badly for a long time, particularly the hot water. It was determined we didn't want the ancient ceramic tile disturbed by replacing the old taps. Craig, the plumber came and removed the old parts, went and purchased replacement parts and was finished refurbishing the old taps in less than 2 hours. He arrived on time on the day promised and was very professional. We are extremely pleased with this companies service.

    Answer from pro:

    Hi Mr F. Sitwell in Thornhill, that you very much for your great review, we are thrilled to have been of assistance to you and your home. Sometimes with a little TLC anything is possible. We are happy to have been able to complete the work required with little or no disturbance to your ancient tiles. It was a pleasure working for you and we are thrilled that you are pleased with our services. Thanks again Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2012

    fix blocked steam shower, add whole home filter and water softener

    Michael and Josh came quickly, showed me the problem and recommended options to resolve a problem. The work was done well, with care taken about the look and space used. I was very pleased and will recommend them.

    Answer from pro:

    Hi Donna in Toronto - thank you for your review, it was a pleasure working for you and your home and we are happy to have been able to be of assistance to you. We always make sure that our workmanship and commitment to doing a great job is always met each and every time without missing a beat!!! thanks again from all of us here at Water Works Plumbing And Drains Inc

    Reply created 6 Feb 2012
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