Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 22 Nov 2011

    Kitchen faucet install

    The faucet was leaking for sometime and I searched online and I found waterworks. I booked the appointment at night and the come first thing in the morning and did a good job. but they were very expensive. cost me 544+tax to replace the faucet.

    Answer from pro:

    Hi Waqar in Mississauga, thanks you very much for your review and for having us in your home it was a pleasure working for you. Our trucks are fully stocked so that we can get the work done as soon as possible to that you can get on with your day. Our office is able to schedule a service call that fits your needs, we are very accommodating to our clients. Thanks again from all of us here at Water Works Plumbing and Drains Inc.

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2011

    Unclogging toilet

    My toilet was clogged with a small plastic toy which got stuck deep in the pipe, waterworks came over and unclogged the toilet quickly with no extra fees. I would recommend this service to others with any plumbing or drainage problems.

    Answer from pro:

    Hi Kevin in Brampton, thank you for your review, we are happy to have been of assistance to you and your family. Our upfront pricing guide give you the comfort of know the upfront cost to rectify your plumbing issues and not a penny more. Thank you for referring us to your friend and family we are sure that they will be happy too! Thanks again Water Works Plumbing and drains Inc

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2011

    Leaky bathtub

    Craig was very helpful fixing our leaky bathtub. He spent a lot of time with us explaining our options and now the bathtub does not leak into the front hall! Thank you WaterWorks!

    Answer from pro:

    Hi James in Toronto, thank you for your kind review it was a pleasure working for you and your family again. Our team explains and provides you with all of your options and solutions so that you can make the right choices for your plumbing system. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2011

    Winterization and kitchen faucet repair

    Since I have been back from the United States we have found Waterworks. They are our go to source for all plumbing related needs whether it be a quick fix or preparing our home for the winter season. Our calls are responded to with efficiency and politeness. It has been a great experience to date and we are comfortable to call with all our needs. Today was the perfect example!! Jen

    Answer from pro:

    Hi Jen B in North Toronto, thank you very much for your great review, we are happy that you have considered us to be your service provider for all your plumbing needs. Our team strives to provide each and every one of our clients with professionalism, courtesy and respect. Our level of customer service comes easy and natural to us. thanks again for having us in your home. From the Water Works Team!!!!

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Nov 2011

    Change toilet and inspection

    My experience with this company was pretty good. They were very professional when they came, and was able to get the job done promptly in a very reasonable about of time. I asked questions about my toilet and they answered each one to my understanding. I didn't feel like I overpaid, and I will definitely recommend them to others.

    Answer from pro:

    Hi Jon in Markham, thank you for your review, we always want to educate our clients about their plumbing system in their home so that you can understand the fundamentals of plumbing. We are always eager to answer your questions in a professional manner. Thank you for recommending us to your friends and family and look forward to being your plumbing service provider once again thank you. From all of us here at Water Works Plumbing & Drains Inc

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2011

    Running toilet, sewage smell in basement

    Again, my experience with WaterWorks was very good. The service people are all very professional. The work is done in a timely manner and they always take you through what they see as the problem and how they will fix it. I have never felt like they are ripping me off. They also have an amazing call centre that calls before and after all service is done. I would highly recommend them and will continue to use them for all my plumbing needs.

    Answer from pro:

    Hi Dan in North York, thank you very much for the great review, it is alway a pleasure working for you and your family, our upfront pricing guide gives you the confidence that the work that is being quoted is the price at the beginning of the job and remains the same cost at the end of the job. Our 24 hour live operators are always there when you need them. Water Works Plumbing and Drains Inc. offers the best customer service experience you will ever have. Thanks again from all of us!!!

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2011

    Toilet bolt replacments

    Raju showed up on time, completed the work quickly and left the area very clean. Setting up the appointment was very easy with quick turn around. All around a very professional job.

    Answer from pro:

    Hi Scott in York, Thank you for taking the time out of your day to write a great review, we always keep you informed throughout the job to make sure that you know what we are doing with your plumbing system. We educate our clients so that they feel comfortable with what we are doing. Happy to have been of assistance to you and your family. thanks again Water Works Plumbing & Drains Inc

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2011

    fridge water pipe and shower tap

    The works are excellent. Josh is a very nice guy, polite and professional. He did all very skillfully and also make sure the works are carefully done. Nice jobs. By the way, the floor was cleaned too after the works. I definetely likely to call him back in the future.

    Answer from pro:

    Hi Sean in Markham, thank you for your review it was a pleasure working for you and your family, we continue to give professional service in the industry so that you can feel at ease that the work performed in your home will always be at a professional and skillful level. An yes we do clean floors too! Once again thank you from all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2011

    Clogged drain

    We have an older home which had a clogged bathtub drain. Being an older tub it has a very small drain and overflow so a snake cannot get through. Another plumber I called wanted to rip open my main floor ceiling to access the problem so thankfully I tried another plumber by calling WaterWorks. Raju came from WaterWorks and found a way to access the clog from an old and now unused laundry drain. Everything is now working great and I didn't have to deal with the mess of going through my ceiling!

    Answer from pro:

    Hi Paul in Toronto, thank you for the excellent review, we are happy to have been of assistance to you and your family. We do go the extra mile to explore the plumbing system so that you are aware of all your options available to you. Glad we could help. From the Water Works Team!!!!

    Reply created 23 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2011

    Toilet replacement

    Definitely Josh is highly recommended! He was amazing and professional! Great customer service, Very efficient and reliable service and knowledge. He went beyond the call of duty and was on time.

    Answer from pro:

    Hi Michelle Chow in Markham - thank you for your review it is greatly appreciated. We pride ourselves on great customer service for our clients, it is wonderful to see once again that we have succeeded to make another client happy with our services "With much appreciation for the business opportunity" Sincerely Water Works Plumbing and Drains Inc

    Reply created 9 Nov 2011