Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2011

    Kitchen Faucet "project"

    Michael and his plumbing comapny have serviced my home and business many times over the past 10 years and I feel that he has always taken good care of us.We purchased a new faucet from Water works.However when I got home I really didnt care much for the style.I ended up ordering and more stylish Kohler faucet and he cheerfully removed their faucet and installed our new faucet! I would say that it is always a pleasure to do business with the Water Works. Amie Davisville,Toronto

    Answer from pro:

    Hi Amie and thank you for the review it is appreciated very much, it has always been pleasure serving you and your home over the years. We always ensure that our customers best interest is always at hand. We hope you are enjoying your new faucet. Thanks again from all of us here at The Water Works Plumbing and Drains Inc

    Reply created 19 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2011

    Sewage ejection equipment replacement

    Our plumbing in the basement stoppped functioning.I figured out that it was the sewage ejection pump. I found Water works to be friendly and a pleasure to work with.They came by my home and assessed the problem quoted me an upfront flat rate cost from their price book which included eveything including the new pipe work and flow check valve.Everthing works super quietly and efficient now.Thanks!

    Answer from pro:

    Hi Glenn in Whitby - thank you for the great review - we are happy to have been of assistance in a time of need. All of our staff are friendly and knowledgeable in the industry. All of our work is quoted from our upfront price book so that you know the cost before we start any work and you can be sure that it is all that you pay. Thanks again from all of us here at Water Works Plumbing and Drains Inc Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2011

    Rebuild of our Tub faucet

    Hi Everyone, i just wanted let everyone know how fantastic and great Water Works was to deal with. They arrived on time and had all of the parts necessary to restore our faucet back to original non leaking and controllable condition. Merry Christams to Craig and the Water works team. Fe Ancheta & Family

    Answer from pro:

    Hi Fe - Thank you for such a great review - it was a pleasure working for you. We always ensure that our customers are 100% satisfied with the service provided. We strive to continue to providing the same service day in and day out. Hope you are enjoying your problem free faucet. Thanks again from all of us here at Water Works Plumbing and Drains Inc Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2011

    Install kitchen faucet

    We called in Water Works and the job was very professionally run. I appreciated them letting me know that they were about to arrive and they emailed us a picture of the serviceman as well. Overall very pleased and will use them in the future. Anne-Marie in Etobicoke

    Answer from pro:

    Hi Margaret B in Etobicoke - thank you for your great review, all of our jobs are done in the most professional manner. It was a pleasure working for you and we are grateful to be your service provider of choice for in the future. Tanks again from all of us here at Water Works Plumbing and Drains Inc Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2011

    Plumbing/toilet repairs

    Fast efficient friendly service. Matthew was right on time, assessed the situation and took care of it with no fuss and no muss. He even went above and beyond the call of duty by helping with a non-plumbing related problem.

    Answer from pro:

    Hi Judith in York - Thank you for your great review, we are pleased to have been able to assist you with your plumbing system. We always go beyond the call of duty to ensure that each and every customer is ecstatic with our services that we provide even if it is not a plumbing issue. Once again thank you from all of us here at Water Works Plumbing and Drains Inc. Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Dec 2011

    Bath plumbing

    Great time and service. They came on a good time were pleasant and had no probz about the job. Thanks again...Great time and service. They came on a good time were pleasant and had no probz about the job. Thanks again...

    Answer from pro:

    Hi Kevin G in Brampton - Thank you for your review it is greatly appreciated, we are happy that we are able to add you to our list of happy customers, there no jobs too big or too small we do them all. Thanks again from all of us here at Water Works Plumbing and Drains Inc. Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2011

    No hot water!

    Last week we had no ho water so I called Enbridge and they said I would have to wait a few days for a service call.I saw the Duck Truck-that's Water works Plumbing FYI.They came in a jiffy and relit and adjusted my pilot light and lit it up.I had hot water in 1 hour.That duck is Hot!I am very pleased with te response time and their fee.Highly recommend to neighbours,friends and family.Tim S.

    Answer from pro:

    Hi Tim in Cedarvale - thank you for your great review, it was a pleasure working for you and your family. We are happy to have been able to accommodate you so quickly to get you hot water. We appreciate the referrals to your family and friends so they can experience the great service that they also deserve. Enjoy your hot water Quack! Quack! From all of us here at Water Works Plumbing and Drains Inc Happy Holidays

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2011

    faucet replacement

    job was done professionally and efficiently! The technician showed up on time and ensured and tested the installation, gave the necessary info for any follow-up if needed after the fact.

    Answer from pro:

    Hi Amrita, thank you for choosing our company and giving your review.We really appreciate everything our clients do for us!We will always be there for you when you should need us. Happy Holidays and New Year,from our families to yours

    Reply created 18 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2011

    dripping tap

    I called to have a dripping tap fixed and WaterWorks send a man within two hours. He was courteous and knowledgeable and very neat as well. He told me the price upfront so I knew how much it would cost beforehand. Thanks Josh!

    Answer from pro:

    Hi Mike! thanks a ton for sharing your review here.I am always glad to have our company show up and to offer our expertise.It's very much appreciated by us. Happy Holidays and New Year! From Josh and our families to yours.

    Reply created 18 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2011

    Installed Tankless water heater

    We hired Michael from Water works and they did an excellent job.The install was done in one day without any hassles.Their after sales service and follow up is fantastic.We love our new tankless heater.We can now have all the hot water we need,especially with growing children who could stay in the shower for long periods of time.Richard and Marcie in Toronto.

    Answer from pro:

    Hi Richard and Marci in TO, thank you for your review we greatly appreciate it. It was great to work for you and your family and that we were able to provide you with exceptional customer service. Hope you are enjoying your new source of hot water. Once again thank you from all of us here at The Water Works Plumbing and Drains Inc.

    Reply created 19 Jan 2012
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