Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2011

    sink fixture replacement

    They were very prompt punctual and pleasant to deal with. The work was done fast and efficiently. I would definitely recommend water works plumbing for anyone who lives in the Toronto area. Just fantastic!

    Answer from pro:

    Hi Brandon Thanks for your great review. Great compliments! We are glad we were able to help. Would love to be your plumbing and drain services along with way. Thank you from all of us here at WaterWorks Plumbing

    Reply created 26 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2011

    Blocked main sewer

    We're very pleased. This wasn't an emergency situation but they were easy to book and very professional. Showed up on time (even called to confirm technician was en route) and quickly assessed/solved the problem without trying to add a lot of extra services. Hope we don't have to call again but will not hesitate to do so if needed.

    Answer from pro:

    Hi J Molina Thank you so much for giving your review and giving us the opportunity to solve your drain problem in the most efficient manor possible. We look forward to servicing your pluming and drain needs in the future should you need us. Thank you from us at WaterWorks Plumbing and Drain Inc.

    Reply created 19 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2011

    General Service to tub drain and tap

    Water Works was on time (early!), helpful and interested in solving my problem. Michael was upfront about price and respectful of my decisions to do some things and not others. He offered tremendous customer service and spoke clearly about what was required. This was about as painless as a plumbing service call could be.

    Answer from pro:

    Hi James Awesome compliments!!! I really appreciate your feedback and it is very gratifying to know you are satisfied with the service I provided. Thank you, Michael Yuffa The WaterWorks Plumbing and Drain Inc.

    Reply created 19 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2011

    Faucet replacement

    Craig was one of the more pleasant people I've had work on my home. He was friendly, knowledgable and honest. I will not hesitate to contact WaterWorks and Craig in particular if I have any further issues. Thanks so much!

    Answer from pro:

    Hi Jonathan Anderson Thanks for the rockin review dude. It was awesome working in your home. I look forward to servicing you in the future should you have any issues. Thank you from Craig at WaterWorks Plumbing and Drain Inc.

    Reply created 25 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2011

    Clogged Kitchen Sink, new faucets, and other repairs

    I was very happy with the level of professionalism and service. Craig was good at explaining the problem and possible solutions, even to my 4 year-old son. I would call on Water Works again if needed.

    Answer from pro:

    Hi S in Harbourfront Thank you for the awesome review. I hope we got everything taken care of. We look forward to servicing you in the future, unless you 4 year old son thinks he can handle the job for me. I hope you enjoy your new faucet. Thank you from Craig at WaterWorks Plumbing and Drain Inc.

    Reply created 25 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2011

    Storm drain

    We had an issue with our main storm drain for some time and had several plumbers look into it. Off hand, their only solution was an expensive excavate & replace. We then had Michael and Craig from WaterWorks come in. On their initial visit itself, they spent over an hour explaining to us the possible issues, the various solutions along with the fixed upfront cost for each & the best cost-effective approach to tackle it. We went ahead with Waterworks. They diligently completed the work in a thorough professional, trustworthy and friendly manner. I would certainly use them again and would highly recommend WaterWorks. It is a pleasure to deal with a company that has a strong commitment to customer service.

    Answer from pro:

    Hi Mohan, I am very please we were able to fix your drain problem. Thank you very much for your wonderful compliments. It was pleasure working for you, and we will always be there for you should you need us. Thank you from WaterWorks Plumbing and Drain Inc

    Reply created 19 Aug 2011
  • Review from James - Vaughan
    Rating: 5 out of 5
    Review left on 8 Aug 2011

    Toilet valve/inside mechanism replacement

    We use them all the time for the same reason: Professional, honest, reliable, polite. Craig came to do the job this time. He was very knowledgeable, and assessed the situation quickly. He was able to assess, quote and do the job exactly as he said he would. I would highly recommend the service, and especially their service man Craig. He knows his stuff for a young professional! Highly recommended. We will definitely be using Water Works once again, and would definitely be requesting Craig come back. Jamie & Elise.

    Answer from pro:

    Hi Jamie Thank you for the great review really appreciate it. It was a pleasure working for you and your family. I look forward to being your plumbing and drain expert in the future should have any issues. Don’t hesitate to call. Be more then delighted to come out and service you again Thank you from Craig at WaterWorks Plumbing and Drain Inc

    Reply created 25 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2011

    Heat Pump Drain Issues

    Water works was easy to deal with on the phone, a professional looking technician named Craig showed up to diagnose the problem. He was very knowledgeable and helpful, even with issues that weren't even related to the main visit purpose. I would recommend this company and especially this technician to anyone with any plumbing issues.

    Answer from pro:

    Hi Scotty Thank you for the great review. I am glad I could help with your issues and I hope everything got taken care of with your heating unit. We look forward to being your future plumbing and drain experts. Thanks for the recommendation Thank you from Craig at WaterWorks Plumbing and Drain

    Reply created 25 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2011

    Leaking toilet

    We had a leak in our basement toilet, a fairly new toilet. We called Water Works based on its rating on Home Stars. Mike came out on time, reviewed the problem, quoted us a few different options. He had the right parts on the truck, installed them and resolved the problem. Three weeks later, and all is great. Thanks Mike for the prompt, friendly service!

    Answer from pro:

    Hi G-Dog, Sorry we took so long to reply.But thanks for the excellent review.I'm glad we were able to resolve the plumbing issues in your home. Michael Yuffa and team,The Water Works Plumbing & Drain Inc

    Reply created 21 Sep 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Aug 2011

    Shower faucet repair

    Very helpful and careful. Explained the problem exactly and the cost. Then picked up the parts and fixed everything in 1 morning. Overall, am very satisfied. Did a much better job than my previous plumber who installed the shower faucet.

    Answer from pro:

    Hi Ruth, It is very rewarding to hear how good our service was for you. Thank you for you business and giving this review. Given the quality of our repairs you probable won't need us again for that faucet. However any referral or recommendations you do on our behave would be very much appreciated. Thank you from Michael Yuffa

    Reply created 19 Aug 2011
Get in touch