Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2011

    Gasket leak in toilet, full toilet service

    Michael was very helpful, friendly, and prompt! Very upfront about the cost, thorough in his assessment of the problem and in ensuring his repair had fixed the issue - even though it meant waiting for approval to enter another suite in the condo to inspect his work from below. Highly recommended and will definitely use WaterWorks again!

    Answer from pro:

    Hi Justin, It was a pleasure meeting and working for you yesterday. All of our costs are upfront so that our clients feel confident that they will not pay anymore money no matter how long the job takes to complete. We also inspect all of our work to ensure that it has been done correctly.We look forward to servicing your plumbing requirements in the future. Thank you from all of us at Water Works Plumbing & Drain Inc

    Reply created 14 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2011

    kitchen drain replacement

    Looked up water works on the internet. Inqury about plimbing service. Talked to the receptionist of Water Works. Told me everything I needed to know about my concern. Micheal yuffy came to the door and explain about the problem. Told me thats there's a flat rate on the Kitchen sink drain and wont cost anymore for other services.He was very nice about it and has great interpersonal skills.

    Answer from pro:

    Thanks Junior for taking the time and sharing your feedback.It was nice meeting you and thanks for your business.Good luck in your endeavours. Michael Yuffa and Team,The Water Works Plumbing & Drain Inc

    Reply created 15 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2011

    blocked toilet

    I've known Michael and his family for over 10 years. He is my go to plumber that I can trust and rely on. I had a blocked toilet and he immediately came to the rescue. He is very professional and I would recommend him 100% to all my friends and family. Liza D

    Answer from pro:

    Hi Lisa, Its really great to read a fantastic review like this. It is very pleasing to us to know you are fully satisfied with the work that was done at your home. And we all appreciate that you posted your review so quickly after we finished the work. We look forward to being your plumbing specialist in the future. All the best to you and your family.

    Reply created 8 Sep 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Sep 2011

    repairs to leaky pipes

    Craig was a huge help when it came to fixing the pipes. He took the time to explain the problem and helped prioritize the work that I needed to see to immediately. Highly recommend.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2011

    Install Dishwasher, Fix Outside Water Tap

    Work was done efficiently, cleanly and once I approve the work they were happy to have my nanny sign off on it, which allowed me to get to work. Everything is working and looks good. Will use them again in a flash.

    Answer from pro:

    Hi Erica, thanks for your excellent feedback.Thanks for your compliments.We put a lot of effort into making sure each job that we do is the very best possible.Thanks again for everything, Michael Yuffa and Team

    Reply created 20 Sep 2011
  • Review from Beatrice
    Rating: 5 out of 5
    Review left on 26 Aug 2011

    Roots in Drain

    After being given a $10,000.00 estimate to fix a root problem in our drains (company was affiliated with Enbridge through our protection plan), we decided to get a second opition with WaterWorks. Craig came out promptly and suggested a much cheaper alternative - the application of Root X. This process worked really well and the drain is running freely. Craig was super professional. Owner called a few weeks later to check in with how the drains were. I appreciated the follow up.

    Answer from pro:

    Hi Markham-10247, thanks for the Awsome review.We really appreciate the opportunity to assist you.Don't forget to put us in your "favourites" and we will always be there for you. MIchael Yuffa and Team,The Water Works Plumbing & Drain Inc.

    Reply created 21 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2011

    kitchen drain cleaing

    The owner arrived with a co-worker, and they were extremely prompt in arriving. After putting shoe covers on to keep everything clean, they diagnosed the problem quickly. Their work was clean, efficient and effective. I would completely recommend Water Works for any plumbing need. If I ever have anything else go wrong, they will be the first call. Thanks Michael!

    Answer from pro:

    Hi Jamie Thank you very much Jamie for your continued loyalty. You are a pleasure to work with as a client. Hopefully you will have no more plumbing issues. But if you do we will be there for you. Thank you from all of us here at WaterWork Plumbing and Drain Inc.

    Reply created 25 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2011

    sink fixture replacement

    They were very prompt punctual and pleasant to deal with. The work was done fast and efficiently. I would definitely recommend water works plumbing for anyone who lives in the Toronto area. Just fantastic!

    Answer from pro:

    Hi Brandon Thanks for your great review. Great compliments! We are glad we were able to help. Would love to be your plumbing and drain services along with way. Thank you from all of us here at WaterWorks Plumbing

    Reply created 26 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2011

    Blocked main sewer

    We're very pleased. This wasn't an emergency situation but they were easy to book and very professional. Showed up on time (even called to confirm technician was en route) and quickly assessed/solved the problem without trying to add a lot of extra services. Hope we don't have to call again but will not hesitate to do so if needed.

    Answer from pro:

    Hi J Molina Thank you so much for giving your review and giving us the opportunity to solve your drain problem in the most efficient manor possible. We look forward to servicing your pluming and drain needs in the future should you need us. Thank you from us at WaterWorks Plumbing and Drain Inc.

    Reply created 19 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2011

    General Service to tub drain and tap

    Water Works was on time (early!), helpful and interested in solving my problem. Michael was upfront about price and respectful of my decisions to do some things and not others. He offered tremendous customer service and spoke clearly about what was required. This was about as painless as a plumbing service call could be.

    Answer from pro:

    Hi James Awesome compliments!!! I really appreciate your feedback and it is very gratifying to know you are satisfied with the service I provided. Thank you, Michael Yuffa The WaterWorks Plumbing and Drain Inc.

    Reply created 19 Aug 2011
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