My wife and I recently moved into our new home and soon discovered we were also buying into some plumbing problems the previous owner had left behind. Thankfully, there’s been nothing serious so far, but the first inconvenience was a dripping shower head that we wanted to correct right away.
I want to extend my thanks to the staff at Water Works Plumbing for their help and for a job well done. I came across the company while browsing HomeStars, and I quickly chose them after reading the reviews offered by other customers as well as the responses from the company itself.
I was impressed from the beginning, as their office received my call quickly and had their staff at my home by the next morning. Mike and Jeff were great, and identified the problem right away. Before any work was done, the options were explained to me as far as repairing or replacing the faulty tap without any pressure to buy into new hardware. I chose to have the controller repaired, so Mike took it out to his truck and had it fixed in no time. I was glad to see he had the parts on hand, which made the work go quicker.
As that was going on, Jeff was good enough to walk me around some other plumbing matters. As I’d mentioned, we’d just bought our home, so we still needed to locate shut-off valves and other connections in case we ever come across a problem. Both guys were eager to help, and went from room to room looking at the existing plumbing and offering their advise on what was good, not so great, and what should be addressed right away.
I appreciated Mike and Jeff’s help, so when Water Works followed-up with me less than an hour after the guys had left, I pointed out how pleased I was with their work.
Good job everyone. You have my thanks, and I have your business card so I’m sure I’ll be calling you again down the road.
