Dietrich
Rating: 5 out of 5
Plumbing
On Thursday afternoon Michael from Water Works showed up right on time to look at a clogging problem on our second floor bathtub. Although he snaked out the huge chunks of hair that had accumulated in the pipe over the years, the drainage strangely didn’t improve much. So, he came back later that evening with his coworker to investigate the main source of the problem. Soon we found out that our 100-year-old house’s clay sewer pipe under the basement had been invaded by tree roots. This meant having to break the tiles and the concrete in the basement and replace the clay (elbow) pipe with a new PVC pipe. Naturally, we were distressed having to face a rather serious problem, and anticipating all the things that could go wrong during the process of fixing it.
In the following 5 days, however, I had confirmed why a good service could make a big difference in one’s life. All of the Water Works’ staff were punctual, professional and never wasted time. The workmanship was excellent. I recommend Water Works Company, especially Michael, because he is passionate about his job and tries to make you happy. You can definitely rely on his prompt and efficient service.
Oct. 1, 2009
Answer from pro:
Hi Dietrich and Jeng, We really really appreciate you sharing your review here. We love challenging problems when they arise and we’re always ready to spring into action. I glad you called us because we feel that we can almost in very case provide the most cost and time effective solution available. Thank you from all of us at WaterWorks Plumbing Inc.
Reply created 9 Oct 2009