Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from Nhan Huynh
    Rating: 5 out of 5
    Review left on 9 Oct 2015

    Bathroom Faucet Replacement

    The faucets in our bathroom were dripping for a long time. Larry came and figured the problem quickly. He showed up few days later with new faucets and all necessary parts. He did a great job and cleaned up well afterwards. Natasha was very professional. Again thanks Larry and Natasha. Very satisfactory.

    Answer from pro:

    Hi Nhan, thank you very much for taking your time and posting your review here on Homestars. Thank you so much for the opportunity to let us take care of your plumbing needs. We look forward to working with you in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2015

    Replacing Toilet parts

    Quality and professional services. Thanks again Larry (experts experience) plus Natasha user friendly administration. Starting from the first calls until the end of services, 200% satisfactions. For sure, will use WaterWorksCanada service when necessary.

    Answer from pro:

    Hi T. Koon, thank you for the awesome review. We are extremely pleased to hear that you will be using us again for any future plumbing and drain jobs you have. You can rest assured that you will get exceptional customer service from us each and every time. Thank you for us all at the Waterworks Plumbing and drains Inc

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2015

    Leak search and fix

    Larry is now my go-to plumber after a number of service calls. He shows up on time, figures out and fixes problems quickly. This time I had a mysterious leak which was diagnosed to poorly done renovation. Found the problem and fixed it in the same visit; cleaned up well too. The cost of his time and service was very reasonable as well.

    Answer from pro:

    Hi Leo, we're very glad to hear that Larry diagnosed the problem for you right away. We appreciate the great review and know that we are one call away if needed in the future. Thanks from the Waterworks Team!

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2015

    Lead Pipe Replacement, Backwater Valve Installation

    Our house had issues with the drainage from a cracked pipe and Water Works upon inspection discovered we still had the old Lead Water Lines. Their team was professional, responsive and did a great job. Natasha has been amazing on the client service end. Would definitely use them again.

    Answer from pro:

    HI Fraser Lang, we are very pleased to hear that your service call went great for you. We are also pleased to hear that you will be using us again. We appreciate the awesome review! Thanks from the Waterworks Team!

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    toilet repair

    A person staying in our basement alerted us to a toilet that was making noise long after it was flushed. Michael came to check it out and was able to suggest a very simple, inexpensive fix for the time being until we are ready to buy a new toilet. He also helped us fix a dehumidifier even though it is not his line of work. We were very pleased with both his suggestions and the follow-up he provided later when he called back to warn us of something we have to know about when we do decide to buy a new toilet.

    Answer from pro:

    Hello Lynne Heller, we are glad that Michael was able to give you some great advice regarding on getting a new toilet. We are pleased you put up a review, we appreciate it. Thanks from the Waterworks Team!

    Reply created 14 Oct 2015
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Bathroom and kitchen repairs

    Michael and Walter came in to sort out faucet/plug/drain problems upstairs and in the kitchen. This is an older house. The kitchen issue was relatively straightforward. The upstairs bathroom has a handsome but badly dated Italian sink with seized-up and irreplaceable problem parts . . . Michael and Walter solved the problem, with some elegant new hardware and lots of ingenuity and elbow grease. Very professional, very satisfactory.

    Answer from pro:

    Hi Verified Private User, we are glad to hear that you had a very smooth service call. Thank you for the wonderful review. We are happy to help in any way we can and glad the problem is resolved. Our priority is making sure you have the best experience with anyone you have ever dealt with. We are always here should you need us in the future. Thank you from Waterworks Plumbing and Drains Inc.

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2015

    Warranty service

    Mike's commitment to customer support is without reservation. We had a warranty issue and he was in our condo promptly with a replacement part. Water Works does what it says it will do.

    Answer from pro:

    Hi Copel Marcus, thank you for the great review and your continued loyalty. Repeat business speaks volumes to us! It means we succeeded in what we strive to do the first time. Become your one stop shop for everything plumbing. And most importantly that you trust in our company for your plumbing and drains needs. We really appreciate and thank all our loyal clients. Thank you from all of us at the Waterworks Plumbing and Drains Inc.

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2015

    drain repair ans ink fixed

    I live and midtown and got Mike from Water works from my neighbour.He was great and fixed our bath leak that could of costed several thousand dollars but found a great solution to fix our leaking tub from the second floor into the main washroom for a lot less cost than what another person quoted.JHe was very polite and showed up on the same day and did a Great job,What elese could you ask for?? John Lawton

    Answer from pro:

    Hi John, we are pleased to hear that you had a great service call and that Michael was able to fix your plumbing issues. We appreciate the wonderful feed back and know that we are one call away should you need us in the future. Thanks from Michael and the Waterworks Team!

    Reply created 14 Oct 2015
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 22 Sep 2015

    Service inspection

    Natasha called to remind me of my year inspection. The appointment was set up quick and Michael and his coworker showed up on time. They are completely honest with you and don't pressure you to buy anything. I found both friendly and knowledgable. Will use them again.

    Answer from pro:

    Hello Verified Private User, glad to hear that your yearly inspection went well for you. We are pleased to know that you will be using our services again. Thanks for the great review, from Michael and Natasha!

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2015

    Air conditioning condensate drain clogged

    The plumber arrived promptly and gave me explicit instructions how to clear drain. I followed the instructions and easily cleared the blockage. Would I use Waterworks in the future? Absolutely!

    Answer from pro:

    Hi Pam and Henry, glad to hear that our plumber gave you excellent instructions and that your drain is now cleared. Thank you for the great review and we are pleased to hear that you will be using our services in the future. Thanks from The Waterworks Team!

    Reply created 14 Oct 2015
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