Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2014

    Clogged Toilet

    Our basement toilet was clogged. Every time we flushed the toilet, the drain in our furnace room would over flow and come back up! We previously went with Michael and Waterworks 2 years before on a bathroom leak and had our issue solved right away. So we decided to go with them again. Michael and Frank came on time and quickly established the issue. They tried to find the least costly method to clear the pipe, which was greatly appreciated! But unfortunately luck wasn't on our side so the toilet had to be removed to unclog the pipe. The entire process took no more than an hour I would say. Quick. Reliable. And they put back our toilet and cleaned up the mess. Michael also helped answer some questions about our upstairs washroom which was greatly appreciated. It helped put my wife's mind at ease :) Thank you Waterworks for yet another great job. Now we can flush in peace!

    Answer from pro:

    Hi Tuan, We are certainly glad you can now flush in Peace! By the way luck was definitely on you side because you used our company,We fixed the problem without any hassle,mess or extra work,and we always take care of everyone.Thanks for the cold water too! we needed that. Michael and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
  • Review from Sherylk
    Rating: 5 out of 5
    Review left on 2 Oct 2014

    outdoor hydrant/spicket

    the outdoor faucet for watering was leaking into the basement because of a broken pipe. The company was easy to arrange an appt, showed up on time and followed up after the project. I can't comment on price because we did not shop around. I was surprised at how expensive outdoor hydrants were to replace.

    Answer from pro:

    Hi Sherylk, thanks so much for relying on us.As far as costs are concerned if you check around our Upfront prices are very much in line and often less than other companies.Rest assured we took great care of you and stand behind our products and workmanship as you could read on the review sites. Michael and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Sep 2014

    Toilet Flange Repair

    When replacing an old toilet, the closet flange / toilet flange broke. Larry from WaterWorks came the next day. He promptly cut out the old flange and replaced with a new ABS flange. He was curteous, knowledgable, professional, and did a great repair.

    Answer from pro:

    Hi Mr Theoharis, we really appreciate the opportunity to help you.You will notice with our company, we only do the necessary repairs that are needed and nothing else.We also show up always and never ever "stand anyone up".Were glad you chose us! Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2014

    Faucet repairs

    Michael was amazing! When working on the faucet, he has encountered a number of issues; he then contacted the manufacturer, got the exact instructions on how to get it done PROPERLY; no guess work, only the most professional approach and excellent outcome. Thank you

    Answer from pro:

    Hi Natasha!(Now I'm blushing!) thanks telling everyone about us! We never let any challenges get in our way.As I've always said, "I've never met a pipe smarter than me". I will always use all our resources at hand to solve any issues.This way,you always get the "Water Works" results! Thank You! from all of us. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
  • Review from Colin
    Rating: 5 out of 5
    Review left on 28 Sep 2014

    drain inspection

    Contacted WaterWoks and arranged for an inspection of what appeared to be a drain shower drain backing up. Issue is a non-issue since water in adjacent bathtub when filled, needs to drain without causing back-up (contractor installed inadequate pie size). Visual inspection revealed need to have sink drain replaced. Continue to find service prompt and professional. They are on our first 'call list'

    Answer from pro:

    Hi Colin, we cant Thank you enough for your continued loyalty to our company! We can only thank you by always going above and beyond what everyone would expect.Thank you again! Michael and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2014

    Leaky faucet

    We called Michael about a leaky hot water faucet. He came quickly and fixed the problem. We have used WaterWorks on several occasions and each time they have delivered prompt service and offered good advice. I highly recommend using them. Shannon

    Answer from pro:

    Hi Shannon, I believe that your the person that I came to on Sunday.If so I just wanted to mention to the readers here that I was able to shut off a leaking tub faucet without have you to invest a n ew one because you might be renovating in the future,thus saving you a ton of money ie hot water etc. Thank you so much for using our company again. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc Ps don't forget to get the outside driveway drain cleaned up and shut off your exterior garden faucets.

    Reply created 7 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2014

    Plugged sink and water heater problem

    Found them on line with good reviews. They were polite and efficient on the phone. They showed up on time, were quick and cleared up any messes. Emailing photo ID is a nice touch. Would use again. Very good to deal with,

    Answer from pro:

    Hi Mrs Richmond Hill, we are grateful for your kind words about us.Im glad you gave me the opportunity to get to the bottom of a problem that your utility company said you had,which was totally inaccurate.When you hire the experts,you get to learn good stuff about your plumbing system. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc .

    Reply created 7 Oct 2014
  • Review from Dan Jonker
    Rating: 5 out of 5
    Review left on 23 Sep 2014

    Plumbing fixes

    Michael from WaterWorks installed a new p-trap in our kitchen sink to remove the smells that were coming due to a previous installation (not done by WaterWorks). He did a fantastic job and was very professional and helpful. I would definitely recommend WaterWorks to anyone!

    Answer from pro:

    Hi Dan, thanks a ton for using our company.I hope the solution I came up with solved the smell problem.If not,please let us know.Thanks for your recommendations and compliments. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 8 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2014

    Kitchen sink leak

    Had a leaky pipes in the kitchen sink in our newly purchased home. Michael was on time, very friendly and professional. He gave me a range of options and upfront pricing, and was very creative in helping me solve the problem. Would not hesitate to recommend and will call again!

    Answer from pro:

    Hi Abraham,thanks for your kind words.Were glad you chose up because we know that our people would give you the best options that are the most cost effective.Our culture at our company is about "giving" our best and we're glad it shines through. Thank you again. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 8 Oct 2014
  • Review from David Whelan
    Rating: 5 out of 5
    Review left on 17 Sep 2014

    Sump Pump Ejector Pipe Repair

    Cracked sump ejector pipe was repaired by Larry V. Unlike the plumber who had installed it, Larry addressed the pipe's likelihood of freezing and gave me multiple options. Even though I didn't choose the best option, he came up with a creative solution that fit my budget and that would make it easier for me to thaw the pipes when they inevitably freeze in the future. The job was done quickly and professionally and I would definitely call Waterworks again.

    Answer from pro:

    Hi David,thanks for your referral here.I'm pleased that we could offer a cost effective solution that would protect your home.Thank you for choosing our company and we truly appreciate it.Thank you! Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 8 Oct 2014
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