Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2013

    Condo Plumbing

    Condo plumbing issues are no fun, but if they come up every once in awhile I always call WaterWorks. With plumbing especially, there are implications for more than just one suite in a large building so it's important to get the job/repair done right the first time, every time. As usual, Michael and his staff did not disappoint from start to finish when helping me out with my most recent problem. Over the last few years, I've referred many neighbours and friends to WaterWorks for their own plumbing needs and even to help resolve problems arising from other contractors' work. They, too, are very satisfied and recommend WaterWorks to their friends and family. Thank-you Michael and team, keep up the great work!

    Answer from pro:

    Hi Res,Thank you for the great review and your continuous loyalty.It is a pleasure working for you. We are glad to know that you are pleased with our work and service. Thank you for the referrals as well. We are always here should you need us. Thank you from Michael and the Waterworks team.

    Reply created 25 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2013

    Toilet replacement/Shower repair

    Completely satisfied--Michael and Nestor were very professional, prompt and polite to deal with. Not only was their repair work fantastic but they also had to get creative to fix a completely rotted toilette flange by creating a a backing using srews and washers. They also provide me with excellent homeowner advise and did a few extra things at no charge.Thanks Guys!!!

    Answer from pro:

    Hi Albert, thank you for the great review, We are happy that you are satisfied and pleased with the service and work. It was a pleasure working for you. We are always here should you need us. Thank you from Waterworks.

    Reply created 24 Oct 2013
  • Review from Sue Lamb
    Rating: 5 out of 5
    Review left on 15 Sep 2013

    Water hammer

    We had water hammer problem in our piping and contacted WaterWorks Plumbing to fix the problem. The plumber arrived on time, and tried his best to fix the problem. When the noise continued the next day, I contacted WaterWorks again and the same plumber came back. He took the arrestors off the pipes and refunded us back all of our money minus the $75 for the consultation. Although we were disappointed that the problem couldn't be solved, we knew that through his experience, we couldn't fix the problem without opening up our ceiling. We choose to have a contractor assist us with that. We appreciated having our money refunded. I would definitely use WaterWorks again.

    Answer from pro:

    Hi Sue, thank you for the great review. I am sorry we couldn't be of much assistance but we do try our best to resolve the problem. We have heard many great things about our service and we appreciate it. Great service is what we believe every one of our customers deserves. We take pride in responding in a timely fashion and make our best effort to exceed customer expectations.We look forward to assisting you with your plumbing/drain needs in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2013

    Finding and fixing a leak

    Just had water works in to figure out and fix a leak. Michael took his time, located the issue and talked with me about my options. Without hesitation I would use water works again. I am not at all surprised that they have won the best of award from homestars so many years in a row and would love to see them up there again. So professional, so helpful - great from first phone call to final check in call.

    Answer from pro:

    Hi 416 Mom, Thank you for the great review. We are happy to be of service to you and repair your leak. It was a pleasure working for you and we are glad that you are pleased with the outcome. Please do call us should you need us in the future. Thank you from Waterworks Team.

    Reply created 4 Oct 2013
  • Review from Michael H
    Rating: 5 out of 5
    Review left on 12 Sep 2013

    Toilet Replacement

    With a leaking toilet on my neighbours suggestion I called the Water Works Plumbing Service. Within a few days they arrived and installed a new and very efficient toilet and put the old one at the kerbside for pickup. Efficient and courteous service from a very experienced gentleman who is the owner and operator of the business. Anyone requiring plumbing service will be very satisfied with the work done speedily and efficiently. Call Michael Yaffa at 416489 0000. Michael Henville (for Ross MacDonald, 76 Overbank Cres)

    Answer from pro:

    Hi Michael and Ross, I really enjoy working for you and very pleased that I could solve your water leakage problem. Don't hesitate to call us should you need us in the future. Thank you very much for the referral. Michael Yuffa and all of us at Waterworks Plumbing.

    Reply created 13 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2013

    changing pipe under kitchen sink

    I was very happy with their prompt service. When I called they were very polite and could only give an appointment for the next Sat. Later they called to say someone was available that same day. Larry was very knowledgeable and worked quickly.

    Answer from pro:

    Dear Daphne, Thank you for your review. We are always here should you need us. Feel free to call us anytime you need us. It was a pleasure serving you. Thank you from all of us at Waterworks Plumbing.

    Reply created 13 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2013

    dishwasher installation

    These guys were an absolute pleasure to deal with! Showed up on time, were very communicative, respectful, cleaned up after themselves, and were quick and effective. I will 100% use them again.

    Answer from pro:

    Dear Alex, Thank you very much for using our service again. We appreciate your continued loyalty. We look forward to serving you in the future should you or your friends need us. Best of luck with everything in the future. Thank you from Waterworks Plumbing.

    Reply created 13 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2013

    Backed up pipe in basement

    Michael serviced our home due to a backup pipe in basement that would overflow every time we would use the kitchen sink. He correctly diagnosed the issue, tirelessly worked at it with the "snake" to clear the clog. They were very punctual and accommodating as I had to drive home from work to meet Michael there.

    Answer from pro:

    Thank you Vadim for taking your time to write this review. As you noted we always try very hard to resolve your plumbing issue and don't forget to continue using the bio-clean drain treatment product. If you have any questions please feel free to call us anytime. Thank you from Michael Yuffa and all of us at Waterworks Plumbing.

    Reply created 13 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2013

    Clogged shower drain

    Larry from WaterWorks Plumbing did a great job explaining the work and pricing for what needed to be done to clear a clogged shower drain. He additionally suggested some value-added products and services, which I decided to purchase. The work was completed professionally and the outcome was perfect - drain cleared! I was so pleased I signed up for their annual protection plan.

    Answer from pro:

    Hi Resident in Mississauga, Thank you so much for using our service. We really appreciate your service and business opportunity to work with you.Don't forget to use the drain treatment product at all your sinks and tubs around your house, this way you will not need to call us for a clogged drain ever. Once again thank you from us at Waterworks Plumbing.

    Reply created 9 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2013

    Leaky shower faucet

    Patrick was able to fix the leaky shower faucet in 20 minutes and the receptionist Ameena was extremley helpful and friendly i would recommend water works to friends and would use them again for any future plumbing issues. overall it was a good experience dealing with water works

    Answer from pro:

    Hi Shawn, On behalf of Waterworks Plumbing we want to take this opportunity to thank you for working with us. You know that we will always make it right for you. Thank you from Waterworks.

    Reply created 9 Sep 2013
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