Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2015

    Faucet Cartridge Replacement

    Michael was great, very kind, knew what to do and was quick. He was happy to help when I asked him to do some extra small things for me. Thanks Michael.Natasha was great as well, communicated with me often before and after the appointment to ensure I was happy. I did feel that it was a little expensive for the work but I don't know what's typical.

    Answer from pro:

    Hi Danielle, thank you for the great review. It was our pleasure to be of assistance to you and help in any way we can. We are a phone call away should you need us in the future. Thank you for us all at the Waterworks Plumbing and drains Inc.

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2015

    Installation of new toilet & dishwasher & leaky pipe

    Michael did a splendid job in the installation of a new toilet and dishwasher and fixed a leaky pipe in my condo. He comes highly recommended. Natasha was also excellent too!

    Answer from pro:

    Hi Ann, thank you for the awesome review. Happy to hear that we did a splendid job for you. Our priority is making sure you have the best experience with anyone you have ever dealt with. Thank you from the Waterworks team.

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2015

    annual inspection

    Last year Waterworks did an emergency repair of a leaking kitchen pipe & installed new toilet (came quick, worked efficiently, professional, no mess) - I signed up for their care plan as reduced cost and get an annual inspection. They nicely remembered I hadn't called and contacted me - the inspector Michael came on time, was professional and thorough and did not find anything that needed fixing (which made sense as wasn't having any trouble). Seems like an honest company, will use again.

    Answer from pro:

    Hi Lori, thank you for the great review. Our customer and our service we provide to our customer means a lot to us. It was great being in your home doing the safety inspection for you. We are always a phone call away should you need us in the future. Thank you from Waterworks Plumbing and Drains.

    Reply created 24 Jun 2015
  • Review from Lindsay
    Rating: 5 out of 5
    Review left on 25 May 2015

    Install new outdoor water line

    I had a burst pipe going to our outdoor tap. Micheal came to take a look and suggested to install a new line at the side of the house that wouldn't be prone to bursting from cold temperatures. He came back three business days later and completed the job. He was very friendly, knowledgeable and his price was competitive. He capped the old line and installed the new line quickly and efficiently. Natasha was great following up over the phone, confirming the visits and timing, and making sure everything went well at the end of the job. I would reccomend WaterWorks and will call them for any future plumbing needs.

    Answer from pro:

    Hi Lindsay, thank you for taking your time to review us here on Homestars. We appreciate it. It was a pleasure working for you and glad we can help in anyway we can. We are a phone call away should you need us in the future. Thank you from Michael and the Waterworks family.

    Reply created 24 Jun 2015
  • Review from George Ruivo
    Rating: 5 out of 5
    Review left on 22 May 2015

    plumbing and drains

    I had a plumbing emergency and I used Waterworks and dealt with Michael and the service was great and very professional. I highly recommend for anyone that has any kind of plumbing problems to call cause they have the knowledge and do great work So Great Job WaterWorks!! George

    Answer from pro:

    Hi George, thank you for the great review. I was a pleasure working for you. You can always count on us for any future plumbing needs. Thanks your from the Waterworks Plumbing team.

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2015

    Unblock Shower Drain

    I've used The Water Works before, and continue to use them because of their reliable and professional service. Happy to have done so again. In addition to quickly unblocking the shower drain, he made a recommendation on how to avoid future blockages of the main drain, which I've experienced twice before.

    Answer from pro:

    Hi Cathy, thank you for the great review and your continued loyalty. We are always here to help should you need us and we do give the best recommendation to our customers. Thank you from The Waterworks Plumbing and Drains.

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2015

    Shower

    Excellent experience with WaterWorks plumbing. Michael Yuffa repaired the shower quickly and efficiently and took time to explain what was going on and how to avoid it happening again. Will for sure contact this company for future repairs.

    Answer from pro:

    Hi Maria, thank you for the great review. We are happy to hear you had an excellent experience with us and glad to know that your shower is now working. Looking forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2015

    blocked kitchen drains

    my kitchen sink was stuck. and I need a plumber. When I was waiting for TTC, I saw a car waterworks truck passing by. I remember the phone number, so I made a phone call. the next day Michel came and did good job. He solved my problem. Thanks a lot.

    Answer from pro:

    Hi Aiqun, thank you for taking your time to review us here on Homestars. It was a pleasure working for you and cleared your drain. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2015

    emerg plumbing repair

    Mike and his partner were on the job in a matter of an hour, when the valve leaked from an exterior tap, and flooded part of our rec room. He was also able to recommend a water damage restoration company, and they were over to assess the damage right away. All in all, things were dealt with in a professional and timely manner. Always a stressful time, but their prompt action made it far easier to handle.

    Answer from pro:

    Hi Andrea, thank you for the awesome review. It was a pleasure working for you and glad the problem is now resolve. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 21 May 2015
  • Review from Momo
    Rating: 5 out of 5
    Review left on 8 May 2015

    Toilet and valve replacements

    Excellent service by Natasha and Ali - they are extremely professional, not only got the original job done well and have identified an issue which could post a significant risk to the house - but I'm glad Ali was able to proactively detect the problem and got it fixed! Thanks!

    Answer from pro:

    Hi JC, thank you for the great review. It was a pleasure to be of service to you and glad that your plumbing is all fixed. Looking forward to servicing your future plumbing and drains projects. Thank you from Waterworks Plumbing and Drains Inc.

    Reply created 21 May 2015
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