Tip Top Trough

Rating: 5 out of 5

Tip Top Trough reviews (711)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2017

    Eavestrough Cleaning & Inspection

    Pierce & team did a great job cleaning our eavestroughs and ensuring proper water flow/draining. I would recommend them highly and will definitely be calling them back in the future!

    Answer from pro:

    Thank you for using our services on your home, we are glad to hear that you had a good experience with Pierce and his team. It was a pleasure working with you and we look forward working with you again. TipTopTrough

    Reply created 24 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2017

    Eaves replaced and reconfigured

    Our eavestrough was leaking off the back of our house onto our brick and the downspout was connecting into the sewer. We called TTT for a quote and scheduled us in a few weeks later for replacement of eaves and connected downspout to drain into our backyard. The work took a few hours and now no more leak. Would recommend this company and will use them again for any further issues.

    Answer from pro:

    Dear Liza, Thank you for using our services on your property, we are glad to hear that you had a good experience with us and are happy with the results. It was a pleasure working with you and we look forward to working with you again. TipTopTrough

    Reply created 24 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    Eaves Trough Cleaning

    Contacted Tip Top Trough after reading the positive reviews on Homestars for an eaves trough cleaning. I was very satisfied with the work that was done. They showed up when they said they would and completed the job to my satisfaction. I will certainly use them again when the need arises.

    Answer from pro:

    Dear John, Thank you for yet another positive review, it is customers like you that make companies like ours successful. We are glad to hear that you were satisfied with the services that were provided and we look forward to working with you again in the future. TipTopTrough

    Reply created 24 Jul 2017
  • Review from Robin JR
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Downsout and eavestrough inspection and cleaning

    Had water pouring from one of my downspouts after a big rain storm. Picked Tip top Trough on this site and contacted them to get a quote. They were quick to respond and were honest about time lines. Excellent communication via email and phone and crew came right on time. Crew was professional and very helpful. I asked for additional suggestions and that was provided too. I was very happy with their service and will call them again when needed.

    Answer from pro:

    Dear Robin, Thank you for Choosing Tip Top Trough, we are glad to hear that you had a good experience with our customer service as well as our crew. We look forward to working with you in the future. Tip Top Trough

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Jun 2017

    downspouts disappointment

    I had this company attempt to fix my downspouts. The did a terrible job and cut our copper downspouts too short. In addition, they did not even adhere one of the downspouts to our house. I will now have to hire another company to fix the problem.

    Answer from pro:

    Hi Toba Hamersfeld, I am truly sorry that you are still not happy with the service, considering how many times we came back ( with you on site ) to try and satisfy you. This is of course not to mention how much we discounted your invoice, after still not being able to make you happy. I hope that you don't change the scope of work with your next contractor the way you did with us ....if you do, don't forget to let them know - it will impact the end result i.e. downpipes being too short.

    Reply created 5 Jul 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 May 2017

    Gutter Cleaning

    I had water pouring down from my gutter, realized I had not clean my gutter for a long time...found Tip Top Trough on Home stars based on good reviews....they did a good job clearing the gutter and cleaned up nicely after themselves....have to say the communication wasn't perfect and had a few confusion but it worked out....they also provided a report recommending work needed done...unfortunately in my case, it's a total replacement....wish they did provide a bit more details though.

    Answer from pro:

    Dear Godfrey, Thank you for choosing Tip Top Trough. We would like to apologize for the communication issues but we are glad it all worked out in the end, and we are happy to hear that you are satisfied with he work that was provided. We hope you keep us in mind in future. Tip Top Trough

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2017

    Eavestrough fixing and cleaning

    I have used Tip Top Trough for over 4 different jobs now. Every time they were superb. They are competitive in their pricing, very responsive to email/phone call and just overall professional in what they do. They not only do the job properly but at the end they will provide an inspection report letting you know areas that may need further fixing. All in all, I am extremely happy with their service.

    Answer from pro:

    Thank you for choosing Tip Top Trough on numerous occasions and we are extremely happy to hear that you have been satisfied with the work each and every time. We hope you keep us in mind the next time you require our services. Tip Top Trough

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2017

    Eavestroughs and Roof gutter cleaning and maintenance

    I was really finding it hard to find a responsible and easy to work with company to help with our roof maintenance and cleaning needs. TIp Top really came through for us. Very happy with their work and would use them again.

    Answer from pro:

    Hi Suki, Thank you for your kind feedback. Glad to hear that you are happy with our service. TTT is proud to say that we are indeed a reliable and a trusted company. Cheers, TTT Team

    Reply created 17 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2017

    Downspouts

    I had my eves done last year and noticed afterwards that two side downspounts were oriented towards my neighbors property and they weren't happy about it. So I contact Tip Top to make the adjustements and re-orient the downspouts towards the front of my lot. This was well done. We are satisfied with the job.

    Answer from pro:

    Hi Dorji, Glad to hear that you are satisfied with our service. TTT always takes pride with our recommendation and workmanship. Making an adjustment to your system is not an easy task, but you can always rely on the quality of our service. Cheers, TTT Team

    Reply created 17 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2017

    replacing a Downpipe and eaves Cleaning

    I am so happy with this company and finally someone who actually cleans the eaves and takes pride in their work. i plan to continue with tip top Trough each year for cleaning and any other concerns which can occur in this area. thanks to peter and Diego marilyn3@eol.ca L5G4B7 M.Hawley
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