We had 6 estimates for this job. After doing our research and speaking with company staff, my husband and I decided to give the business to House Smart Home Improvements. Staff from Sales to Management were definitely trained how to deal with people, especially seniors with respect & patience. There was no hard sell. They gave us time to digest all necessary information applicable to our circumstances and budget. We were impressed that the material was manufactured locally by Vinyltek. The window was installed with 8 ( eight !!!) staff doing their respective jobs and they were so well coordinated. This was so generous
of the company and did not just send " skeleton staffing".They were respectful of our house that was newly renovated, especially the hard wood floor and the new blinds. Special thanks to Joel and Logan who cleaned up and left the house in perfect condition. They were both excellent workers, with great personality and customer service mentality. We loved the varied age and experience of staff. Special thanks to Bryan, our first contact who honored all the discounts, Manager Ryan who was generous with additional discount without hesitation. We thanked Cory for taking down the blinds with precision. Please thank Bonita & Grace at the office. They were always polite and pleasant to talk to. Too bad, we have not heard of your company until we got the flyer in the mail. We had recently replaced all our windows, front door and sliding patio door. We also had our fireplace and Lennox furnace done recently. We hope to drum up more businesses for you company, either by referral or another renovation that we are planning to do with our rental property.
