Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (579)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    BBQ Cleaning

    I never thought that my almost 10 year old BBQ will look like brand new again, thanks to Barbeque Pro for their amazing service. This company is a breeze to deal with. Now I know why they are so well sought of for their service is because they are very professional, and the job is exceptional! I highly recommend this company, and I will definitely use them again. Thank you Barbeque Pro and keep up the great job!

    Answer from pro:

    Thank you, Jaise, for your fantastic review of our BBQ cleaning service! We're delighted to hear that we were able to transform your nearly 10-year-old BBQ into a brand new-looking one. We strive to provide exceptional service and it's rewarding to know that our efforts made a difference. We're thrilled that you found our company easy to deal with and professional. Customer satisfaction is our top priority, and we're glad that we could meet your expectations. Thank you for recommending us and expressing your intention to use our services again in the future. Your support means a lot to us, and we will continue to work hard to maintain our high standards. We appreciate your kind words and look forward to serving you again. If you have any further questions or need assistance, please don't hesitate to reach out. The Barbeque Pro team

    Reply created 10 Jul 2023
  • Review from Gary
    Rating: 5 out of 5
    Review left on 30 Jun 2023

    BBQ PRO

    Very professional and courteous. The BBQ was disassembled and everything was cleaned to perfection. The two man team that came did a great job.

    Answer from pro:

    Thanks so much Gary! Thank you for your positive review of our BBQ cleaning service! We're glad our team provided professional and courteous service. We appreciate your feedback and look forward to serving you again in the future. The Barbeque Pro Team

    Reply created 10 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    BBQ cleaning

    Have used this company before for BBQ cleaning and last fall they serviced my gas fire. The two guys doing the job came early and did an excellent job. The BBQ isn't looking brand new because of some rust but it is very clean. They took care not damage my deck and cleaned up perfectly. Most reliable company which I highly recommend.

    Answer from pro:

    Thank you Caroline! Thank you for your wonderful review! We appreciate your continued trust in our services, having used us before for BBQ cleaning and gas fire servicing. We're pleased to hear that the two professionals who arrived early did an excellent job. While the rust may have prevented your BBQ from looking brand new, we're glad that it is very clean. We take great care in ensuring the protection of your deck and leaving no mess behind during the cleanup process. Your recommendation as a reliable company means a lot to us. Thank you once again for choosing us and for your kind words. Happy grilling! The Barbeque Pro Team

    Reply created 29 Jun 2023
  • Review from rick.mays
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    BBQ cleanibg

    I hadnt cleaned my bbq in 7 years. BBQ Pro sent 3 men on time who did a great job. It looked very fresh and clean. Great job and I would definitely recommend them.

    Answer from pro:

    Thanks Rick! Thank you for the fantastic review! We're glad that our team arrived on time and did a great job cleaning your BBQ after seven years of neglect. It's wonderful to hear that your BBQ looked fresh and clean afterward. We truly appreciate your recommendation and look forward to serving you again in the future. Happy grilling! The Barbeque Pro Team

    Reply created 29 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    BBQ Cleaning

    Booked a cleaning with Barbeque Pro. They arrived, picked up the unit and took it away. Delivered back in just under a week looking like brand new. There was an issue with one of the igniters when returned. They investigated the issue and sent a technician to fix the issue. Works perfect now. Excellent customer experience. Would highly recommend Barbeque Pro. Will definitely call them next year. Thanks guys. Good Job!

    Answer from pro:

    Thanks so much Robert! Thank you for choosing Barbeque Pro for your BBQ cleaning needs. We're thrilled to hear that you had an excellent customer experience and that your unit was returned to you looking brand new. We apologize for the issue with the igniter, but we're glad our team promptly investigated and fixed it. We appreciate your recommendation and look forward to serving you again next year. Thank you for your support! Happy grilling! The barbeque Pro Team

    Reply created 23 Jun 2023
  • Review from DAVID WARNER
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Grill with a smile!

    After a lot of use, a bbq can have the gas vents clogged which leads to uneven cooking. A build up of fatty residue can lead to unwanted flaming when grilling. The professionals from Barbeque Pro Inc. arrived. They did a thorough job, even cleaning the baskets I use for grilling vegetables. The team was on time, worked tirelessly and the end result was what looked like a brand new barbeque!

    Answer from pro:

    Thanks so much David! Thank you for sharing your fantastic experience with our team at Barbeque Pro Inc. We're thrilled to hear that our professionals did a thorough job, even cleaning the grilling vegetable baskets, and left your BBQ looking like brand new. Punctual and hardworking, our team ensured that the gas vents were unclogged and fatty residue was eliminated, resulting in even cooking and preventing unwanted flaming. We appreciate your kind words and support, and we look forward to serving you again for many more enjoyable grilling experiences. Happy grilling! The Barbeque Pro Team

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    Weber BBQ good as new

    I had my old Weber cleaned and refurbished. It looked like a mess and was rusted and peeling but worked well so I didnt want to replace it. Excellent service and it looks as good as new.

    Answer from pro:

    Dear Sue, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our cleaning and refurbishing service worked wonders on your old Weber BBQ. It's fantastic to know that your BBQ is now as good as new! Happy grilling! The Barbeque Pro Team

    Reply created 21 Jun 2023
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 18 Jun 2023

    Cleaned our BBQ

    I've had my BBQ approx 10 years and I get them every 2 years to clean it. They are very friendly and do a great job. Have had both on site and off site cleaning. Happy with both. It's not just the cleaning that is so fantastic but they check all the parts and will make sure it's in good condition to operate.

    Answer from pro:

    Dear valued customer, Thank you for your glowing review! We're delighted that you've been satisfied with our BBQ cleaning services over the past 10 years. It's our pleasure to provide both on-site and off-site cleaning, ensuring your BBQ is in top condition. We take pride in not only cleaning but also checking all parts to ensure optimal functionality. Your continued support and positive feedback mean the world to us. We look forward to serving you again in the future. Best regards, The Barbeque Pro Team

    Reply created 20 Jun 2023
  • Review from Lyle Kerr
    Rating: 5 out of 5
    Review left on 5 Jun 2023

    Barbeque Cleaning

    Taking the barbeque away and cleaning was excellent and the barbeque looks great. The subsequent repairs which were done in our back yard were excellent as well. The barbeque looks and runs like new.

    Answer from pro:

    Thanks so much for the great review Lyle! So nice to hear that our pick up and drop off service was excellent! We look forward to seeing you again! Happy grilling! The Barbeque Pro Team

    Reply created 7 Jun 2023
  • Review from Customer of Barbeque Pro Inc.
    Rating: 3 out of 5
    Review left on 1 Jun 2023

    Service

    They showed up on time and dealt with a small complaint in a timely, fair way. I am glad to have a clean BBQ again

    Answer from pro:

    Dear Private User, Thank you for sharing your feedback with us. We're glad to hear that our team showed up on time and addressed your concerns in a timely and fair manner. However, it seems that there might be some aspects that didn't meet your expectations fully. We genuinely care about our customers' satisfaction, and we would appreciate the opportunity to make things right for you. Could you please reach out to us at help@barbequepro.com with more details about your experience and how we can improve? We value your input and would like to ensure that you're completely satisfied with our services. Thank you once again for bringing this to our attention. We look forward to hearing from you and working towards a resolution. Best regards, The Barbeque Pro Team

    Reply created 20 Jun 2023