Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (582)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2023

    Great service

    Sent two individuals Marshall and one other. Very professional. Moved bbq off deck onto concrete. Cleaned perfectly and what is always impressive left the whole area clean. This is our third time using them

    Answer from pro:

    Thank you so much, David, for your kind words and for choosing our service for the third time! We're thrilled to hear that Marshall and our team provided you with professional and impressive service. Your satisfaction is our top priority, and we're delighted that we could make your experience a positive one. If you ever need assistance again in the future, please don't hesitate to reach out. We greatly appreciate your continued support! The Barbeque Pro Team

    Reply created 8 Aug 2023
  • Review from Marlene Yunker
    Rating: 5 out of 5
    Review left on 19 Jul 2023

    Bbq cleaning

    Lynx bbq - about 13 yrs old and they bring it back almost to brand new! Emmanuel & Bolivar did a great job and were careful with our plants near the small cleaning area we had. Professional and friendly and also knowledgeable about our Lynx bbq. Great team! Would use them again!

    Answer from pro:

    Dear Marlene, Thank you for the fantastic review! We're delighted that Emmanuel & Bolivar did a great job cleaning your Lynx BBQ, making it look almost brand new after 13 years. It's wonderful to hear that they were professional, friendly, and knowledgeable about your BBQ. We appreciate your kind words and would be more than happy to assist you again in the future!! Happy grilling! The Barbeque Pro Team

    Reply created 19 Jul 2023
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 10 Jul 2023

    Barbeque Cleaning

    Received a message the day before as a reminder. Received a text to say the technicians - Emmanuel and Bolivar were on their way. Came on time as promised. They were courteous, respectful and professional. Great job. The barbeque was thoroughly clean and looked almost brand new. I have used this company for over 5 years and will continue using them. Thank you.

    Answer from pro:

    Thank you so much for your wonderful review of our barbeque cleaning service! We appreciate your loyalty as a customer for over 5 years and are grateful for your continued trust in our services. We're glad to hear that our communication efforts, including the reminder message and text updates about the technicians' arrival, were helpful. Punctuality and professionalism are important to us, and we're delighted that Emmanuel and Bolivar demonstrated these qualities during their visit. We're thrilled that you found the cleaning job to be thorough and that your barbeque looked almost brand new. Delivering exceptional results is always our goal, and it's rewarding to know that we achieved that in your case. Thank you for your kind words and ongoing support. We look forward to serving you in the future. If you have any further questions or need any assistance, please feel free to reach out. Happy grilling! The Barbeque Pro Team

    Reply created 10 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    BBQ Cleaning

    I never thought that my almost 10 year old BBQ will look like brand new again, thanks to Barbeque Pro for their amazing service. This company is a breeze to deal with. Now I know why they are so well sought of for their service is because they are very professional, and the job is exceptional! I highly recommend this company, and I will definitely use them again. Thank you Barbeque Pro and keep up the great job!

    Answer from pro:

    Thank you, Jaise, for your fantastic review of our BBQ cleaning service! We're delighted to hear that we were able to transform your nearly 10-year-old BBQ into a brand new-looking one. We strive to provide exceptional service and it's rewarding to know that our efforts made a difference. We're thrilled that you found our company easy to deal with and professional. Customer satisfaction is our top priority, and we're glad that we could meet your expectations. Thank you for recommending us and expressing your intention to use our services again in the future. Your support means a lot to us, and we will continue to work hard to maintain our high standards. We appreciate your kind words and look forward to serving you again. If you have any further questions or need assistance, please don't hesitate to reach out. The Barbeque Pro team

    Reply created 10 Jul 2023
  • Review from Gary
    Rating: 5 out of 5
    Review left on 30 Jun 2023

    BBQ PRO

    Very professional and courteous. The BBQ was disassembled and everything was cleaned to perfection. The two man team that came did a great job.

    Answer from pro:

    Thanks so much Gary! Thank you for your positive review of our BBQ cleaning service! We're glad our team provided professional and courteous service. We appreciate your feedback and look forward to serving you again in the future. The Barbeque Pro Team

    Reply created 10 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    BBQ cleaning

    Have used this company before for BBQ cleaning and last fall they serviced my gas fire. The two guys doing the job came early and did an excellent job. The BBQ isn't looking brand new because of some rust but it is very clean. They took care not damage my deck and cleaned up perfectly. Most reliable company which I highly recommend.

    Answer from pro:

    Thank you Caroline! Thank you for your wonderful review! We appreciate your continued trust in our services, having used us before for BBQ cleaning and gas fire servicing. We're pleased to hear that the two professionals who arrived early did an excellent job. While the rust may have prevented your BBQ from looking brand new, we're glad that it is very clean. We take great care in ensuring the protection of your deck and leaving no mess behind during the cleanup process. Your recommendation as a reliable company means a lot to us. Thank you once again for choosing us and for your kind words. Happy grilling! The Barbeque Pro Team

    Reply created 29 Jun 2023
  • Review from rick.mays
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    BBQ cleanibg

    I hadnt cleaned my bbq in 7 years. BBQ Pro sent 3 men on time who did a great job. It looked very fresh and clean. Great job and I would definitely recommend them.

    Answer from pro:

    Thanks Rick! Thank you for the fantastic review! We're glad that our team arrived on time and did a great job cleaning your BBQ after seven years of neglect. It's wonderful to hear that your BBQ looked fresh and clean afterward. We truly appreciate your recommendation and look forward to serving you again in the future. Happy grilling! The Barbeque Pro Team

    Reply created 29 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    BBQ Cleaning

    Booked a cleaning with Barbeque Pro. They arrived, picked up the unit and took it away. Delivered back in just under a week looking like brand new. There was an issue with one of the igniters when returned. They investigated the issue and sent a technician to fix the issue. Works perfect now. Excellent customer experience. Would highly recommend Barbeque Pro. Will definitely call them next year. Thanks guys. Good Job!

    Answer from pro:

    Thanks so much Robert! Thank you for choosing Barbeque Pro for your BBQ cleaning needs. We're thrilled to hear that you had an excellent customer experience and that your unit was returned to you looking brand new. We apologize for the issue with the igniter, but we're glad our team promptly investigated and fixed it. We appreciate your recommendation and look forward to serving you again next year. Thank you for your support! Happy grilling! The barbeque Pro Team

    Reply created 23 Jun 2023
  • Review from DAVID WARNER
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Grill with a smile!

    After a lot of use, a bbq can have the gas vents clogged which leads to uneven cooking. A build up of fatty residue can lead to unwanted flaming when grilling. The professionals from Barbeque Pro Inc. arrived. They did a thorough job, even cleaning the baskets I use for grilling vegetables. The team was on time, worked tirelessly and the end result was what looked like a brand new barbeque!

    Answer from pro:

    Thanks so much David! Thank you for sharing your fantastic experience with our team at Barbeque Pro Inc. We're thrilled to hear that our professionals did a thorough job, even cleaning the grilling vegetable baskets, and left your BBQ looking like brand new. Punctual and hardworking, our team ensured that the gas vents were unclogged and fatty residue was eliminated, resulting in even cooking and preventing unwanted flaming. We appreciate your kind words and support, and we look forward to serving you again for many more enjoyable grilling experiences. Happy grilling! The Barbeque Pro Team

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    Weber BBQ good as new

    I had my old Weber cleaned and refurbished. It looked like a mess and was rusted and peeling but worked well so I didnt want to replace it. Excellent service and it looks as good as new.

    Answer from pro:

    Dear Sue, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our cleaning and refurbishing service worked wonders on your old Weber BBQ. It's fantastic to know that your BBQ is now as good as new! Happy grilling! The Barbeque Pro Team

    Reply created 21 Jun 2023