Strong Plumbing Inc. reviews (1884)

Review from Evelyn L
Rating: 5 out of 5
Review left on 2 Aug 2017
Bathroom tap/faucet replacement
Valentin was fantastic - he responded immediately to my text Thursday afternoon - arrived on Friday afternoon with a part - however my condo is over 30 years old and the part could not be replaced. He came up with a cost effective solution and arrived on Monday morning with new fixtures. Although he was late he texted to indicate that he was in traffic. He tidied up after left the place spotless. He is the best plumber and i would highly recommend him
Answer from pro:
Thank you Evelyn for taking the time and share your experience, I hope you'll enjoy new Moen faucet, it is a very reliable one. Thanks again, Valentin
Reply created 2 Aug 2017
Review from Jason Hershorn
Rating: 5 out of 5
Review left on 1 Aug 2017
upgrade from old Sump Pump
I had an old Sump pump which discharged frequently when it rained. I contacted Val to upgrade the pump since I was afraid of my old unit not functioning during a power failure. Val was able to assess what i needed from photos of my old basic pump and dimensions of my pre-existing unusually deep and narrow pit. He recommended a terrific unit with backup power that would fit and was even able to hide the backup battery in a pre-existing cabinet. I would definitely use Val at Strong Plumbing again for future plumbing work.
Answer from pro:
thank you Jason, this was an interesting job and I'm glad it worked exactly the way I wanted. This Liberty model 442 with StormCell is the latest in battery operated back up sump pump systems and Ted I can see why, looks very reliable and robust. Thanks again, Valentin
Reply created 2 Aug 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Jul 2017
Sewer backup valve installation and replacement of sewer pipe
I had a basement flood due to a sewer backup. Valentin and crew were very responsive and professional. Valentin came out promptly to do an assessment, and was very responsive in answering my questions (before, during and after the job). He was also very thorough in his initial inspection - more so than all the other companies I interviewed. His crew (Denys and team) were also great to deal with and were very hard workers - they got the job done within two days, and did an amazing clean-up job afterwards. My only small gripe is the cover for the valve was not quite where I wanted, but they've assured me they will come back as needed if I have any issues in future. And given how responsive they've been, I have no doubts they will be available to assist in future as needed.
Answer from pro:
thank you Santos for using our services and no worries, we stand behind our work and we'll be there if you need us. Thanks again, Valentin
Reply created 1 Aug 2017
Review from Dan and Tracy
Rating: 5 out of 5
Review left on 30 Jul 2017
Drain unclogging
Val is great - we have used him multiple times before for various yhubgs, including replacing a Garbo eat or, fixing leaky toilets and pipes, and now unclogging a shower drain. Fast and friendly service. Reasonable prices. Definitely recommend.
Answer from pro:
Thank you for taking the time to post this review for us. and thank you for using us quite a few times already and will be there to help you for any of your plumbing or draining needs. Valentin
Reply created 31 Jul 2017
Review from Colin Cunningham
Rating: 5 out of 5
Review left on 25 Jul 2017
Leaking elbow connection
Got in touch with Val after I discovered a leaking elbow connection in my wall. He responded immediately and after giving him the info via text (including pics), and we made an appointment. He showed up when he said he would, was extremely professional and wore boot protectors. He ended up replacing two elbow connections and was extremely fast and methodical. Excellent service and would HIGHLY recommend.
Answer from pro:
It's always a pleasure to have customers that know exactly what needs to be done and they identify problem. getting pictures makes everything a lot easier. thank you again for using our services. Valentin
Reply created 25 Jul 2017
Review from Customer of Strong Plumbing Inc.
Rating: 5 out of 5
Review left on 25 Jul 2017
Excellent advice and communication.
They were very knowledgeable and helpful. I described my problem, sent pictures and they directed me to the exact part that I needed. Did not charge me unnecessarily. I am sure they would provide excellent service for any plumbing job.
Answer from pro:
thank you for your kind words and I'm glad that we helped in solving the problem. Valentin
Reply created 25 Jul 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Jul 2017
1) Backwater Valve and 2) Sewer Gas Issue
I found Valentin on Homestars - great reviews. I called, left message which he returned promptly. Before coming out, he provided free advice - coaching me on simple fixes to my sewage odour issue to avoid unnecessary expenses. In the end, I needed more help. We scheduled a visit. He was on time and provided clear advice and pricing. Once I gave go ahead, his crew came the next day and completed the work- which included a backwater valve in 2.5 days. they took care of the permit and lined up the City inspector. They laid drop sheets, removed all debris and were very courteous. I have no reservation in recommending Strong Plumbing.
Answer from pro:
Thank you Mark for your nice review, yours was a complicated job but it's all new piping now and for sure that BackwaterValve will make the difference if ever needed. Thank you for sharing your experience with others, Valentin
Reply created 26 Jul 2017
Review from Piero Menicucci
Rating: 5 out of 5
Review left on 20 Jul 2017
Backup Sump Pump Installation
The reviews are true. Val is excellent. I researched for a few weeks for a plumber to install a backup sump pump because my main pump was working a lot during rain storms. I eventually kept coming back to the reviews on Val and Strong Plumbing. Val was prompt in responding to my initial contact with him (2 other of the top rated plumbers on HomeStar didn't even return my call, period), his pricing was competitive, and he even broke down his pricing for me so that I could propose an alternative arrangement that worked better for me (and that we ultimately agreed to). He came to the site on time (alerting me that he might be late, but in fact, made it on time), completed the installation very efficiently, and left the area very clean. He also took time to take a look at and provide recommendations on a few other plumbing concerns that I had. I would certainly recommend Val to anyone.
Answer from pro:
Thank you Piero for trusting us with your plumbing needs. and thanks for giving me the opportunity to install this Sump Pump system, Liberty 442 with StormCell and 2 batteries, which is by far the best I've seen so far on the market. Thanks again, Valentin
Reply created 21 Jul 2017
Review from Susan
Rating: 5 out of 5
Review left on 19 Jul 2017
Plumbing
This is the second time that we had Valentin come to our house. Last week he came for an emergency. The pipe going into the dishwasher was leaking badly.Valentintime, polite, and did an amazing job. He installed a new shut-off valve so that we were still able to have water. At that time Valentin noticed that the main water valve was old and needed to be replaced. He came back yesterday and replaced the valve and replaced a tailpiece for the water heater. On both occasions Valentin was on time and very efficient. Je took the time to explain what the problem was, and how he was going to fix it. We are very pleased with the work that he did and would not hesitate to recommend him to anyone.
Answer from pro:
Thank you Susan, I'm glad we've been helping you and fix all these problems. Hopefully no more problems but if the need arises, will be there to help. Thank you, Valentin
Reply created 19 Jul 2017
Review from Anonymous
Rating: 5 out of 5
Review left on 19 Jul 2017
Kitchen garburator
I would highly recommend Valentin. He was quick and efficient in solving my problem. He is easily accessible and trustworthy. I will definitely use his services again in the need arises. MC Park
Answer from pro:
Thank you for using again our services, I think is fifth time now, we are trying our best every single time and when you'll need our help, we'll be there. Thanks for sharing your experience with others. Valentin
Reply created 19 Jul 2017