Strong Plumbing Inc.
Strong Plumbing Inc. reviews (1884)
Review from HomeOwner Review left on 1 Aug 2016Rating: 5 out of 5EXCELLENT SERVICE! ! Will definitely use again. Valentin was very quick to respond to initial text. Came to our home on the civic holiday. Cost was exactly as quoted. Gave me advice on other observations. Work done promptly and very clean. HIGHLY RECOMMENDED! !!Review from HomeOwner HomeOwner
Review left on 30 Jul 2016Rating: 5 out of 5Leaky Taps in Laundry Room
The taps in the laundry room of my condo were leaking and had damaged our engineered hardwood in the bedroom although it took some time for us to discover this problem. I called Valentin and he tried to accommodate me as I was not available the entire day. He came early Friday morning and found the problem and replaced the taps. He also went the extra mile and checked the drywall in my cupboards as this leak had been ongoing for a couple of weeks and we didn't know it it had affected our drywall. He was prompt, efficient and knew what to do. He also took the time to show me what was worn out and wrote up a complete report for me to submit to our insurance company. I highly recommend him.Review from HomeOwner HomeOwner
Review left on 27 Jul 2016Rating: 5 out of 5Extremely helpful and knowledgeable
Valentin was prompt and kept in communication with us when we were dealing with a water leak. His advice and expertise were greatly appreciated. I would recommend him to friends and family.Answer from pro:
thank you Esther for using us, sorry took some time to respond to your review. Valentin
Reply created 20 Sep 2016Review from HomeOwner HomeOwner
Review left on 25 Jul 2016Rating: 5 out of 5Mixer valve installed
Valentin was great, he was very accommodating to our schedule and showed up on time when we made an appointment. He was fast, cleaned up everything and was right on budget I would highly recommend him and use him againAnswer from pro:
Thanks Matt for taking time to post the review and for using our services. Valentin
Reply created 20 Sep 2016Review from HomeOwner HomeOwner
Review left on 24 Jul 2016Rating: 5 out of 5Toto Toilet Fixed
The 10 year old Toto toilet began making spontaneous flushing sounds every 2 or 3 hours, lasting 4 seconds then stopping, and otherwise working perfectly. I did my research online including HomeStars, College of Trades etc. checking for credentials such as licensed, bonded, insured, written contract, warranty BBB, WSIB. The words "no job too small" and excellent reviews caught my eye so I called Valentin. I called at 11:30 in the morning and left a message. Valentin texted me within the hour. Instructed me to take some photos of the interior of the tank and text them. I did that and he diagnosed the problem texting me back almost immediately. I was really impressed how fast everything moved along. We made an appointment for next morning. Valentin arrived precisely on time. Put on shoe protectors. Was very fast, neat, clean and efficient, and very diligent, explaining everything as he was fixing it. It took 20 minutes to fix something called a flapper that annoyed me for 3 weeks! He gave a written invoice and a 1 yr. warranty. I highly recommend Valentin.Answer from pro:
I hope everything is okay Christina with that Toto toilet, that repair should last a long time, Thank you again for using our company, Valentin
Reply created 20 Sep 2016Review from HomeOwner HomeOwner
Review left on 12 Jul 2016Rating: 5 out of 5Back Flow Preventer
Valentin was prompt and courteous. His crew showed up on time and were very neat and tidy. Dennis was incredible. I would not hesitate to recommend this company!!!!!! In fact I've already referred them to many friends and family members and everyone was very satisfied.Answer from pro:
It was a pleasure Jason to work for you, we did few Backwater Valves installations and we tried our best. Thank you, Valentin
Reply created 20 Sep 2016Review from John Francato John Francato
Review left on 11 Jul 2016Rating: 5 out of 5Leak Under Kitchen Sink
After detecting small amounts of water in cupboard under the kitchen sink we first thought it was condensation because heat we've been having. Unfortunately after close monitoring and shutting off over night we realized the tiny leak was coming from the faucet hot water connection. I called Strong plumbing Friday morning leaving a message. Valentin called back within 15 minutes and advised us that he could be come by at 11 that same morning. He arrived within 5 minutes of his ETA quickly finding the problem showing me that it was both the tap fitting at the connection and that the shutoff valve was also not working. Because the leak was at the factory compression connection of the flex line it could not be repaired and I was advised that I needed a new tap. This was a very expensive fixture that was part of our kitchen renovation 8 years prior. Valentin provided us with a supplier that carried same line and equal alternative products at very competitive prices to the few plumbing stores that actually carried these brands. He replaced the shutoff valve to stop the leak and left us with the use of the cold water function until we could get a replacement faucet. We went to his referred source who had already been contacted by Valentin where we chose and purchased a new faucet. I texted Valentin to inform him that we had our replacement faucet expecting to arrange for him to return early Monday. To our surprise he replied that he would come by later that afternoon. We were thrilled that we would have a fully functional faucet the same day. Valentin arrived as promised, changed the faucet and the other shutoff which also was not functioning 100%. Valentin is an experienced and knowledgeable tradesman who is very honest, takes pride in his work, and is fully attentive of his surroundings leaving a very clean site. I would not hesitate to use Strong Plumbing Co. for any future plumbing needs that might arise.Answer from pro:
I hope John everything went well after new tap installation, thank you again for using our services. Valentin
Reply created 20 Sep 2016Review from HomeOwner HomeOwner
Review left on 9 Jul 2016Rating: 5 out of 5Backwater valve installation
I highly recommend Valentin for his responsiveness, professionalism and workmanship. His work and crew did an excellent job in clearing a main drain involving removal of old main drain air trap and installation of a backflow preventer valve. Valentin took care of the required permits and coordination of the municipality inspection required for the City basement flooding protection subsidy. Work was completed quickly and the site was left in excellent condition. Much more reasonable priced than a larger company. Hire with confidence and you will not be dissapointed!Answer from pro:
Thank you Daniel for the opportunity to do the work for you, and sorry it took some time to respond to your review :-) . All the best, Valentin
Reply created 20 Sep 2016Review from HomeOwner HomeOwner
Review left on 4 Jul 2016Rating: 5 out of 5Kitchen Facucet Instatation
I could not be happier over the professionalism and respectful manner exhibited by Valentin at Strong Plumbing. He took and returned my call promptly and came over to my Mom's house the same day to replace and install a kitchen faucet that was badly leaking. It was a tricky job but Valentin completed the work in a timely and accurate manner. I thank him for looking after my Mom's needs so quickly and professionally. I highly recommend Strong Plumbing for all plumbing needs.Answer from pro:
Thank you Joseph for your review, I am glad that you actually used us a second time just the other week. valentin
Reply created 30 Sep 2016Review from Customer of Strong Plumbing Inc. Customer of Strong Plumbing Inc.
Review left on 27 Jun 2016Rating: 5 out of 5Vanity Marble Refinishing
I've hired Valentin before and was confident he would do an excellent job on a marble vanity. It needed refinishing, but the sink on top needed to be removed in order for the refinishing to take place. Valentin was understanding about the scheduling required and made time to remove the sink and return to re-attach the sink after the refinishing had taken place. He was quick and careful not to damage any of the parts. It's clear he takes pride in his work.Answer from pro:
Thanks again Carly for using our services, hopping to help in future when needed. Valentin
Reply created 20 Sep 2016