Strong Plumbing Inc. reviews (1884)

It's obvious why Strong Plumbing has so many 10-star reviews. Valentin was prompt, courteous, and highly professional. He was unfazed by the challenge of removing our corroded, leaking faucet. He did a beautiful job installing the new faucet and clearly communicated the care and maintenance instructions, patiently demonstrating some key details to ensure we understood. We would not hesitate to call on him again for any future plumbing needs.

My initial contact with Valentin occurred within half an hour of my leaving a voicemail message on his company phone. Very prompt and courteous response, and when he arrived to help us with our backing up laundry drain, this polite and efficient manner continued. Valentin quickly assessed and determined possible causes and solutions, informing me of potential costly complications, but assuring me that each avenue before that would be pursued first. Luckily, his first efforts were successful, and he only needed to cut one pipe to allow for proper access to the debris. He cleared undetermined years of debris and gave me tips on keeping things clear in future by using an old pair of nylons to capture lint from the outflowing laundry hose - which I now do. Since our kitchen drain was also a problem, he investigated and removed significant debris there as well - and as a kindness, did not even charge for this extra service in the kitchen. I was very impressed by this plumber for his honesty, work ethic, courteousness, set of skills, and kindness. Highly recommended.

We had a leak from our upstairs bathroom to our kitchen ceiling. We called many companies to deal with the issue including The Master People / Restoration Canada who advised we would likely need to rip out our entire ceiling with the cost being $1-2k at first then $2-3k before finishing up at $3-4k. They heavily pushed for a claim to be made through our insurer and noted that the insurer would not cover plumbing services. As we were not comfortable with their moving estimate we opted to choose our own plumber he cut off communication with them. We then called Canada's Restoration Services. They were very helpful and reiterated that we would not need major repairs and should not be scared into ripping down our ceiling but should instead call a plumber. Their service was great as they were upfront and looking out for our best interest. They recommended Express Rooter. We had Express Rooter come to the house and after completing an assessment for $50.00 the plumber deemed that the leak must have been caused by water overflowing from the bathtub and getting between the tub and floors or else down the vent. We asked about the toilet on three occasions and were assured that was not the issue. Express Rooter left without making any repairs. The next day we went out and came home to a puddle of water in our kitchen and a wet ceiling again despite not having used the bathtub at all. We decided we should change the toilet to rule out that possibility since it was our suspicion despite Express Rooter advising it was not the case. We received the following estimates for changing the toilet: Express Rooter $200-$400, DrainCom $200-$280, Public Plumbing $140-$160. We booked with Public Plumbing because they were cheapest. They then double-booked themselves leading to a delay. Public Plumbing provided a quote of $398.00 if they were to supply the toilet as well. while Public Plumbing was en route to my house they advised that they misquoted and forgot to include the installation in the price after providing the $398 figure. The total cost was then $550 (toilet, toilet disposal of $60 and installation). I advised this was $100 more expensive than the original price which involved me picking up the toilet. I felt like I was being ripped off and time was wasted by Public Plumbing. I then contacted Val of Strong plumbing at about 5p.m. He agreed to change the toilet for $200 at 8a.m. next day. He kept me updated as to when he would arrive, was very professional, confirmed the leak was from the toilet, showed us the damage, confirmed we would not need to remove the ceiling, removed the old toilet and left the place spotless! His service was amazing and it was refreshing to deal with an honest tradesperson that did what he said he would. I would highly recommend him!

A few months ago we were experiencing a backup in our basement bathroom. Now we have a 60+ year old bungalow and have had issues with the city's side of the main for quite some time. In fact they've had to dig up their side of my property twice now. Eventually, however, they figured it out and resolved all issues on their end. That's why we were puzzled as to the backup this time. We contacted Strong and weren't disappointed. They were on time and professional. They used the camera to inspect our main from the laundry room and p trap where they discovered a large blockage which the inspection itself cleared out. They then took a few extra minutes to inspect the integrity of the line all the way through the house, showing us everything. They concluded that the line was healthy and that we shouldn't have any issues for quite some time. We would certainly use them again. Absolute professionals.

We had a leak in the main shut off valve to the house, and needed to co-ordinate with the city to shut off the water, get the valve replaced, and turn the water back on. We scheduled the shut-off and Valentin arrived 20 minutes later. He discovered that the piping was not compatible with any available valve, so needed to leave to find an alternative. He returned about 40 minutes later, installed a new valve using reducers. After the water was turned on, he confirmed with us by phone that the leak was repaired. He did not charge extra for the additional time. He was on time, as quoted, clean and willing to work within the timelines of the city. Can't ask for more.

We have used Valentin's services before. Excellent service; timely, reliable, professional, honest and fair. We have recommended Valentin's services to friends of ours, all of whom have have been thoroughly satisfied with his work. We do not hesitate to highly recommend Strong Plumbing to the HomeStars community.

My mom's outdoor faucet had been leaking through the handle for a while so we knew it was time for a replacement. She originally called another plumber who needed a week’s notice and when he came he advised her that replacing the faucet would also require breaking through the wall to install a shut off valve. She was nervous about doing that since the other plumber made it sound like it was going to be a big deal so she decided to call Strong Plumbing for a second opinion. Val was able to come right away and did agree with the first plumber’s recommendations but he reassured my mom that everything was going to be fine and that he would be able to do it no problem. He replaced the faucet and installed the inside shut off valve leaving only a small cutout in the drywall. He worked quickly, efficiently, stuck to his quote and did a fantastic job. He answered all of our questions and offered some great suggestions. We will definitely be using Val again for our future plumbing needs.

Strong Plumbing did a great job! Valentin did a thorough investigation and took the time to walk me through the problem. We brainstormed about potential solutions and I never felt pressured. The next day his crew (Denys and Oleh) showed up and got right to work. Both did a great job, very courteous, explained what they were doing and did a great job cleaning up at the end.

HIGHLY RECOMMENDED! Valentin responded to my text within a day or so. He is clearly in high demand but asked me to send pictures of broken parts in toilet. Instead of setting up a visit for down the road, he GAVE ME INSTRUCTIONS ON HOW TO FIX MY TOILET. And I was able to do it myself. I'm 5 months pregnant and a 34 year old female lawyer with no clue how to fix toilets but I was able to do it at no charge thanks to him. Amazing service, a company that will be around for a while I'm sure.

I dropped my wedding ring down our bathroom sink drain, and while I was fortunately able to fish it out, I damaged the drain in the process, as the trap could not be replaced. I left a message with Strong Plumbing and was contacted very quickly. Valentin made arrangements to repair the drain the very next morning at 6:45am. Valentin arrived early, with a smile on his face and greeted me by name. He immediately recognized what needed to be done and quoted me a price, letting me know that he would try to replace only one portion of drain, but that an additional part might need to be replaced if the upper portion leaked, as sometimes occurs once it is removed (which I had to do to get to my ring). After replacing the part, Valentin ran the water for a long time to ensure everything was good and showed me that there was a minor leak in the upper part of the drain, so an replacement part would be needed. He replaced this with a high quality part, and in fact all the parts he used were higher quality than the originals. The drain trap he used also had a larger opening and would be easier to open should something be lost down the drain in the future. I would gladly call Valentin again if I have a plumbing problem!