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Ecoline Windows

Rating: 4.7 out of 5

Ecoline Windows reviews (1218)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2021

    Window Install and Extra Touch

    Ecoline Windows are a company that I recommend to anyone. My whole home has Ecoline Windows. I had one of my last windows replaced and ask that they cover the wood paneling around the window so I did not have to paint. The job that Vlad and Dimitri did was outstanding.

    Answer from pro:

    Ecoline Windows Calgary 403-668-1447 just wants to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 18 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2021

    Windows Installation

    Excellent service and great product. Great customer service and quote was given with great suggestions and options. I am very satisfied with their professionalism and job completed on given time frame. Will get their services for doors and other windows in near future. Highly recommend Ecoline windows. Thank you!

    Answer from pro:

    Thank you very much from Ecoline Windows Winnipeg 204-227-5750 for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours

    Reply created 18 Oct 2021
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 7 Oct 2021

    New window install

    We had a few window places come to do estimates. we went with Ecoline for a few different reasons. They arrived and got right to work. Stayed the whole day with no breaks. Worked very hard and did a great job. Very pleased. Ivan did a great job! would hire them again and would highly recommend them and Ecoline windows.

    Answer from pro:

    Thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

    Reply created 7 Oct 2021
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 7 Oct 2021

    Ecoline new windows and sliding doors - full house

    I brought in 3 different companies in to quote on new windows and sliding doors for the entire house, Ecoline was mid priced but seemed to have the most energy efficient windows and they were Canadian made. The sales person (Dmitry) was very professional and easy to work with so we decided to go with Ecoline. I was a bit concerned the windows and installation would be delayed but they delivered right at the end of the original 3 month time range that was provided when we signed the contract. Install was entirely done over one day.

    Answer from pro:

    Thank you for your feedback. We are sorry for your experience, however as per our records your service appointment has already been scheduled. We are looking forward to rectifying the issues promptly.

    Reply created 7 Oct 2021
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 6 Oct 2021

    Front and Rear Entrance Doors

    We recently purchased front and back entrance doors from Ecoline for our older home. Doors are of excellent quality and appearance and installation was superb. New interior moldings around doors included. We highly recommend! Customer service is excellent.

    Answer from pro:

    We're glad you were satisfied with all aspects of your window replacement.Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.

    Reply created 7 Oct 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 6 Oct 2021

    Just don't do it

    Just the worst service you can imagine. Constantly miss appointments that they've scheduled with you or send crew without the necessary equipment to complete the scheduled task; absolutely no respect for the customers time. Even after many complaints and being reassured by the regional service manager the problems continue. This project is now over 15 months and still not complete. Not only that but they tried to make me pay for a second storm door when they ordered the wrong one. And their ability to manage multiple projects for the same customer is poor to non-existent. Another problem is that they don't inspect the product before delivering or even installing it and then just install poor quality products or damaged products. From there it will take at least another 3 or 4 appointments, if not more, to replace the damaged item. I don't know about everyone else but my time is worth money; each appointment is time I'm taking off of work. This project alone I've must have had so far at least 12 appointments, not even exaggerating. Looking at some of the bad reviews posted I really do believe every single one as they tell the trend of how this company deals with their mistakes. It's nice when everything works out correctly but these stories tell you how these guys behave when they don't and what these customers have to go through to get it rectified. I will never recommend this company to anyone in my lifetime. 15 months and the project's still not done!

    Answer from pro:

    Thank you very much for your feedback. We are sorry that we didn't meet your expectations. We are working on your file and we are committed to completing the job to your satisfaction.

    Reply created 7 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2021

    Window Installation

    This is our second time using this company. They installed windows upstairs a few years back and this week we had the lower windows completed. From the quoting process through installation it was a pleasure dealing with this Ecoline and we are thrilled at the quality of the product and the installation process. Efficient and tidy! We’ve just ordered our new doors at a $4000 less price than the competitors. We highly recommend this company!

    Answer from pro:

    Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers. Enjoy your new windows and please note we are always here if you need us. Thank you again.

    Reply created 7 Oct 2021
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 4 Oct 2021

    New windows supplied and installed

    We could not be happier with the Ecoline windows that we ordered this year. We did have to wait a little longer than normal but that was Covid related. The installation was on time, and done very professionally by Michael and Nicolai.

    Answer from pro:

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

    Reply created 7 Oct 2021
  • Review from Julia Romero
    Rating: 5 out of 5
    Review left on 3 Oct 2021

    Windows Replacement with Ecoline Windows

    I recently had 4 of my living room windows replaced by Ecoline Windows. The initial consultation process was great, they took the time to explain the differences between the products and make recommendations based on what I needed. The installation process was also fast and straightforward and the windows look and work great! Everyone I have dealt with is professional and friendly. I would definitely work with them again in the future and highly recommend to anyone.

    Answer from pro:

    we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

    Reply created 7 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2021

    windows for whole house

    The young men where very nice . Did a wonderful job. Thwy always lwt us know what tbey were going to do next. We highly recommend them for any window projects that you need to have done.
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