Landmark Home Solutions

Rating: 4.2 out of 5

Landmark Home Solutions reviews (420)

  • Review from Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 2 Dec 2020

    Doors and windows

    I was very impressed with the whole process. From the incredible sales rep, to the amazing installation, and the quality products! Very impressed with the installation most of all, these guys were absolute pros.

    Answer from pro:

    This makes us so very happy to hear! Thank you so much for the kind words it was an absolute pleasure and we hope if anything we can help with in the future you give us a call :) thanks again

    Reply created 11 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2020

    Window Replacement in Campbellford, ON

    Needed to replace windows in my 150 year old house. Very happy with the result. The installer was competent, personable and efficient.

    Answer from pro:

    We're so happy to hear this! Thanks so much for writing in and if you need anything else please let me know.

    Reply created 2 Dec 2020
  • Review from Melissa Leonard
    Rating: 1 out of 5
    Review left on 26 Nov 2020

    No customer service No follow up

    A acceptable install. However, when trying to contact for service - no response. Have tried calling - they want it submitted in writing. Submitted in writing -no response 8+ weeks later. Emailed original salesperson - no response.

    Answer from pro:

    Thank you for taking the time to review us. I'm very sorry to hear that you have not heard back from our service team I'd be happy to pass this along and have someone reach out to you ASAP. Thank you again

    Reply created 2 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2020

    windows & doors

    salesman was very knowletable produck good quality instlation crew worked like a well oiled machine cleaned up after themself

    Answer from pro:

    So happy to hear from a happy customer & thank you so much for sharing your experience with us. Please let us know if we can help with anything else

    Reply created 26 Nov 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Nov 2020

    Windows

    Landmark teos were great. Installer took 1 week to complete a job that should have been finished in 1 day. (2 windows) When he left on day 1, he promised to finish the next day. 2 days later he phoned and said "tomorrow for sure" Another phone call saying tomorrow and he finally showed up on Sat a full 5 days after the initial install. Not happy with him at all.

    Answer from pro:

    I'm very sorry to hear about the delay and will certainly address this with the team. Thank you for taking the time to share your experience with us if we can help with anything else please let us know.

    Reply created 26 Nov 2020
  • Review from Customer of Landmark Home Solutions
    Rating: 4 out of 5
    Review left on 13 Nov 2020

    Installation of new door

    Installation of the new door was good. The installer was courteous and showed how the new door system operated, as well as taking care of another problem with a sliding screen door.

    Answer from pro:

    Thank you very much for taking the time to share your feedback with us. We're very happy to hear you love your door and the install was done correctly. Please let us know if you should need anything else

    Reply created 18 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2020

    New windows

    Landmark did a great job replacing 4 windows in ground floor they are professional They did a great job

    Answer from pro:

    We really appreciate the great feedback. Always great to hear from a happy customer. Please let us know if we can help with anything else.

    Reply created 11 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2020

    Window replacement

    Project done on time and on budget; top quality product; installation was excellent despite challenges of a century old home; installers professional and friendly.

    Answer from pro:

    Thank you so much for sharing your experience with us. We're so happy to hear the project has succeeded your expectations and if you need anything else please let us know.

    Reply created 11 Nov 2020
  • Review from Customer of Landmark Home Solutions
    Rating: 4 out of 5
    Review left on 7 Nov 2020

    window replacement

    good windows would have been nice if outside had been cleaned after installation! Big lack of communication unless we iniitiated before installation.

    Answer from pro:

    Thank you for sharing your experience with us. I'm very sorry to hear the outside wasn't cleaned up as it should have been and we will definitely speak with the install crew. I will also be passing this along to our install manager. Thank you

    Reply created 11 Nov 2020
  • Review from Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Windows

    Quality Product - our home went from cold and damp to warm and cozy as soon as the finished installation. Our thermostat is set two degrees lower and runs less. Pleased with the automatic lock feature and the overall look of the new windows in our home.

    Answer from pro:

    Thank you so much for sharing with us! We're so happy to hear your nice and cozy especially with winter approaching. Please let us know if we can help with anything else. Thanks again

    Reply created 6 Nov 2020
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