Encore Painting Ltd

Rating: 4.9 out of 5

Encore Painting Ltd reviews (658)

  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 Jul 2019

    House Painting

    Jon was courteous and efficient during the quote process. We proceeded with getting our house painted with them. Unfortunately, this is where it went downhill. We encountered one issue after another. Poor job overall. Sloppy line cutting, missed walls and no sanding was done on some of the walls. Paint cans left on furniture. Some furniture not covered. Coffee table left with paint marks and scratches. After one mistake after another (and I mean many, many mistakes), they brought in a more experienced painter and rectified most of the mistakes that were made. Very stressful time.

    Answer from pro:

    Dear Sandra, Thank you for taking the time to share this important feedback with us. We are also extremely disappointed with the outcome of your project and we apologize for the significant inconvenience this has caused for you and your family. The painter who was assigned to your home has been professional over the many years but unfortunately we’ve failed to ensure that the consistent quality service that we expect and strive for, is being maintained and delivered by all representatives of Encore Painting. With that said, this painter is no longer with our company and we are currently putting measures in place to prevent future situations like this. We will be sending you something in the coming days as a way to hopefully help minimize any dissatisfaction. We would also like to offer any maintenance or touch up services to help improve your home. Please do not hesitate to reach out to me at any time. Sincerely, Jon Sarafinchin Owner

    Reply created 23 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2019

    Outdoor painting

    Fast, complete and attention to details. The work was finished in 2 days for outdoor whole house painting and Shed

    Answer from pro:

    Thanks for the fantastic review Laky Ryan the painter, Alex and myself have really enjoyed working with you on these last two projects. Excited that we got to be part of the transformation. Have a wonderful summer

    Reply created 4 Jul 2019
  • Review from Rebecca
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Interior painting

    Jon, Alex and their team were terrific! It's the second time I've used them and I was very pleased with the results both times. They were able to work within my constrained time frames, were punctual, the estimates were competitive and their crew were a delight to have in my home. I highly recommend them and will use them again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2019

    Painting

    Jon was very professional. He takes time to review the job, answer all questions and makes sure it is completed as discussed.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2019

    Exterior painting.

    Complete house exterior (brick and vinyl siding) painted in the spring. Great work done as efficiently as the rainy weather would allow, by a prompt, tidy, and courteous crew.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    Excellent experience!

    From the initial quoting process, through to the invoicing process, these people handle my job superbly! They did what they said they would do, when they said they would do it, and did it well. Highly recommend!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2019

    Exterior window and door painting

    The work including stripping off old paint and repairing decayed wood then appying primer and paint for old windows. Applying caulking in area where gap existed. I am very happy with the work Encore painting done for my 35 year-old windows. The rotten window and door frames look new again. At least I dont have to worry about replacing the windows for a long while.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2019

    Store renovation and painting

    They did a amazing job giving the front of the store a face lift and painting both interior and exterior!
  • Review from danny wannamaker
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    Full Basement & Bedroom

    Encore came and did the full basement and bedroom. Very pleased, they did such a great job! They were very helpful, efficient and on time - would highly recommend using Encore.

    Answer from pro:

    Loved working with you on this project Danny. Great choice on colours, and of course the painters appreciated the daily pizzas. Thanks and excited for the next round of painting in your home. Jon, Alex and the Encore team

    Reply created 25 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2019

    Painted loft

    Great team. Competent and reliable. Hard working and careful. On time and they finished earlier than promised. Ben and Eric were the best painters ever. They took care of every detail. Alex, the manager, promised and came through.
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