Grand Alarms

Rating: 4.7 out of 5

Grand Alarms reviews (1288)

  • Review from Mark K
    Rating: 5 out of 5
    Review left on 26 Jan 2022

    Alarm Systems

    I have never felt this comfortable and safe in my home. I have built a trusting relationship with Grand Alarms and I appreciate them going the extra mile to make me feel confident in using their system. Any questions I had or issues that they were take care immediately. Two thumbs up for Grand Alarms!!!
  • Review from Bisham Beekha
    Rating: 5 out of 5
    Review left on 6 Jan 2022

    Alarm renewal

    I have been a customer of Grand Alarm since 2007 and last year when it came to upgrading our alarm system to a smart home system it was such a delightful experience speaking to Sudrsan and Melinda. They walked us through the new and available features and helped ensured that the new installation was a breeze when booking the service tech and updating our billing payment option. Thank you for the wonderful service and looking ahead to many more years of working with Grand Alarm.
  • Review from Customer of Grand Alarms
    Rating: 5 out of 5
    Review left on 17 Sep 2021

    cameras and alarms

    great customer service technician was great very friendly polite and very respectful i would definitely recommend your company and service to anyone i know thanks for your great skills and work
  • Review from Customer of Grand Alarms
    Rating: 5 out of 5
    Review left on 11 Jun 2021

    Alarm service

    Very satisfied with the service. Reasonable price. Support team response so fast. I like alarm com app. It is very convenience and user friendly. I can arm stay or away by using my mobile phone.
  • Review from Customer of Grand Alarms
    Rating: 4 out of 5
    Review left on 8 Jun 2021

    Alarm and security cameras

    Melinda was really helpful when helping answer my questions on my bill. The team whom set up my alarm system and security cameras were meticulous and really helpful in teaching me the setup and how to manage my alarm.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 May 2021

    Excellent Home Alarm

    Great install technician; very friendly, knowledgeable and clearly communicated the features/benefits of the alarm system and mobile app to my wife and I. Alarm is very easy to use and the mobile app is user friendly.
  • Review from Charles
    Rating: 5 out of 5
    Review left on 27 May 2021

    Home Alarm and Security system

    Installation for alarm and security monitoring. Professional advice. This team is an elite group. They know what they are doing and they are good at what they do. Good work, good services& after sales services and professionalism.
  • Review from Ani Nersessian
    Rating: 3 out of 5
    Review left on 23 Jul 2020

    Mixed customer service

    Make sure you call the fire station or Grand Alarms right away to avoid any unnecessary emergency dispatches. Otherwise, they are pretty careful in terms of following up with you.
  • Review from Customer of Grand Alarms
    Rating: 0 out of 5
    Review left on 9 Jun 2020

    falsified invoices

    This is a HORRIBLE company very rude on the phone wrote me a fake invoice with items in the house that i do not have and then charged me for that and sent it to collections. after living in my home for three years...suddenly this invoice shows up through collections.
  • Review from Ajeet Saini
    Rating: 0 out of 5
    Review left on 27 May 2020

    Home alarm

    Big chiet sold a house in 2017 after 4 years sending my account to collections without any notification to us as the the new owners never took the service. Tried to talk to rep at Grand alarm she don’t care at all and transfer my call back to collections agency that according to her is Third party.