Grand Alarms reviews (1288)

I have never felt this comfortable and safe in my home. I have built a trusting relationship with Grand Alarms and I appreciate them going the extra mile to make me feel confident in using their system. Any questions I had or issues that they were take care immediately. Two thumbs up for Grand Alarms!!!

I have been a customer of Grand Alarm since 2007 and last year when it came to upgrading our alarm system to a smart home system it was such a delightful experience speaking to Sudrsan and Melinda. They walked us through the new and available features and helped ensured that the new installation was a breeze when booking the service tech and updating our billing payment option. Thank you for the wonderful service and looking ahead to many more years of working with Grand Alarm.

great customer service technician was great very friendly polite and very respectful i would definitely recommend your company and service to anyone i know thanks for your great skills and work

Very satisfied with the service. Reasonable price. Support team response so fast. I like alarm com app. It is very convenience and user friendly. I can arm stay or away by using my mobile phone.

Melinda was really helpful when helping answer my questions on my bill. The team whom set up my alarm system and security cameras were meticulous and really helpful in teaching me the setup and how to manage my alarm.

Great install technician; very friendly, knowledgeable and clearly communicated the features/benefits of the alarm system and mobile app to my wife and I. Alarm is very easy to use and the mobile app is user friendly.

Installation for alarm and security monitoring. Professional advice. This team is an elite group. They know what they are doing and they are good at what they do. Good work, good services& after sales services and professionalism.

Make sure you call the fire station or Grand Alarms right away to avoid any unnecessary emergency dispatches. Otherwise, they are pretty careful in terms of following up with you.

This is a HORRIBLE company very rude on the phone wrote me a fake invoice with items in the house that i do not have and then charged me for that and sent it to collections. after living in my home for three years...suddenly this invoice shows up through collections.

Big chiet sold a house in 2017 after 4 years sending my account to collections without any notification to us as the the new owners never took the service. Tried to talk to rep at Grand alarm she don’t care at all and transfer my call back to collections agency that according to her is Third party.