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The Garage Door Depot

Rating: 4.9 out of 5

The Garage Door Depot reviews (222)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2016

    Best Price and Service For New Garage Doors

    Greg had install all 3 garage doors for my rental properties as well as the one in my own home. I would highly recommend his professional service to anyone. Garage door is all he does and he do them well. Thanks Greg.

    Answer from pro:

    Thanks very much for your review and letting us know we were able to do a great job for you. We think its important to take the time to ensure our customers are 100% satisfied. Thanks again!

    Reply created 6 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2016

    garage door and openner

    Greg is very knowledgeable in his field. I advised him of what I was looking for, and he gave me good options. The cost was reasonable and the work was to my satisfaction. I recommend this company to those who want very good, friendly and knowledgeable service. Thanks Greg for all your help

    Answer from pro:

    Thank you for choosing the Garage Door Depot, we are glad to hear you are pleased with your service!

    Reply created 6 Jun 2016
  • Review from Bob McDougall
    Rating: 5 out of 5
    Review left on 26 May 2016

    Garage Door Repair - Done Right, Fast and Priced Right

    One of my side cables rusted out and finally snapped yesterday morning. It was a repair I was not prepared to do on my own, so off to Google I went to find someone local with a good reputation. I emailed two companies and received quotes from both within an hour. The Garage Door Depot was very competitively priced so I found some reviews on this site and decided to give them the job. A few emails later and we were booked for the next day. I was only available after 4:00 pm and that was not an issue for Greg. He arrived on time with a co-worker and a very friendly dog (Dodger). Dodger and my dog played in the front yard while Greg replaced both cables and adjusted the door. They lubricated the door hinges as well. Greg noticed that the door opener wasn't really installed that well and installed a support bracket which now is providing more support for the arm and door. Less stress on the motor, etc. This was not part of the job just something that Greg took upon himself to do. It didn't increase the cost of the job either. Friendly guys and a job well done. I *WILL* be recommending them to friends and neighbours and will not hesitate to call them again should I have issues with the door or door opener. Hire them.

    Answer from pro:

    Thank You Bob, we appreciate your comments. We believe in offering excellent customer service and providing our customers with all the information they need to make a good buying decision.

    Reply created 6 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2016

    Garage door repair

    Sometimes you just get lucky! That is the way I felt when I contacted Greg Darby. I have an old Stanley door & the bottom weather seal needed to be replaced. Although they no longer make Stanley doors he was able to provide a solution. Greg went above and beyond the call of duty. He replaced the seal but also fine tuned all moving parts on the "old clunker" at a very reasonable price. It works better than it did 22 years ago! Honestly, he is very professional, dedicated and knowledgeable. It is so obvious that he genuinely cares for his customers. When it is time to replace my garage door I will definitely contact Greg. It will be a pleasure to recommend Greg to my family & friends.

    Answer from pro:

    Thank you for the kind review! We are happy to hear that you are so pleased with Greg's service!

    Reply created 16 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2016

    New Garage Door

    I had searched for years for the perfect garage door to compliment my custom home. For whatever reason- cost, inventory, companies simply not calling back, i had a hard time. That was until i reached Dee at Garage Door Depot. Within 2 weeks of our first conversation, i had the perfect door, expertly and professionally installed, and they even made follow up trips to ensure its perfection. Bill the owner and his first class install team couldn't have done a better job for me. I love my door, and feel like the smartest guy in the room for having contacted Garage Door Depot in the first place. Thanks guys!!!!

    Answer from pro:

    Thank you. It is our pleasure to assist our customers in finding the right garage door for their home. We are so glad that you are happy with your new door and our services.

    Reply created 16 May 2016
  • Review from Samantha White
    Rating: 5 out of 5
    Review left on 11 May 2016

    Excellent service in time of need!!

    The spring in my garage door broke and my car was trapped inside. I couldn't pick my kids up from school and was due to go out at 5! I called The Garage Door Depot and they re-routed a truck to come to my house and replace the spring and free my car. I was EXTREMELY impressed with their service and would highly recommend them.

    Answer from pro:

    Thank you so much for your feedback and taking the time to give us a review! Very happy we could help.

    Reply created 11 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2016

    Garage Door Repair

    Called Garage Door Depot and spoke with Greg. He was excellent to deal with and very professional. We had a large dent in the garage door panel. He provided a couple options that were all reasonably priced, listened well and explained all the options. Very happy with the end result looks like we have a brand new door! Would highly recommend Greg. Thanks for the excellent service Greg ! Orleans Ontario

    Answer from pro:

    We are very happy to hear you are pleased with the service you received. Thank you for taking to the time to write a a great review!

    Reply created 25 Apr 2016
  • Review from Terry MacDonald
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Garage Door

    I have to say my experience with the Garage Door Depot has been a pleasure, the workmanship as well as the people involved from staff (Laura Myers) to the workers. A stress free experience.... Thank you, to all of you... T. MacDonald

    Answer from pro:

    Thanks for taking the time to review us. We're so glad you had a stress free experience as it is our goal to provide positively outrageous service to all our customers every time! Enjoy your new garage door.

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2016

    Garage Doors

    I am very happy to recommend The Garage Door Depot in Ottawa. We had decided to build our own doors but needed help acquiring and understanding the hardware needed to hang and operate the doors. We contacted Greg at The Garage Door Depot in Ottawa and asked for his assistance. He not only gave us sound advice and put together a package of the necessary hardware parts, he offered suggestions that helped with the the door building process. He was there all the way, answering our many questions and seeing us through our project. We feel that he truly went "beyond the call of duty" . His interest, knowledge and professionalism were much appreciated.

    Answer from pro:

    Thank you Deborah for your kind review! We are very pleased to hear how happy you are with the customer service you received.

    Reply created 14 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2016

    Garage door repair

    From my initial call to the end result I was truly satisfied with this company. The person who answered my call gave me advise to check the battery and maybe save a service charge, which was appreciated. The keypad needed to be replaced so Monte came out to replace it. He was very professional, went over and above with the service for no extra charge. I would recommend this company 100%.

    Answer from pro:

    Thank you for your feedback. We're glad that we could help you and that your experience was a good one. We never like to see a customer be disappointed because we arrive on site only to tell them that it was a simple dead battery that they could have replaced easily. We take the time to trouble shoot your problem over the phone and do our best to catch any small things that the homeowner can take care of themselves. Thanks again for your review

    Reply created 12 Apr 2016
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