Im thrilled with my experience with Northern comfort. My window shopping experience started out rocky when I was treated like garbage by the competition. Not going to deny, I was in a terrible mood when northern knocked on my door, but I went along and opened it. I was greeted by a man named Barry, what a gem. He was so pleasant and easy going. Barry was thorough and helped me pick out windows and doors without stressing me. In fact it was the complete opposite, we were laughing and having a great time. You rock Barry, job well done, thanks for the help. Then came installation time. I was dreading coming home when the installers were there, you never know who you are going to get and what the people are like. I walked into my house and came face to face with crew leader Darryl, what can I say about Darryl?, funny guy, talk about breaking the ice! Gotta say Northern I am so happy with my experience from beginning to end. Salesman was awesome and the crew, Darryl, Greg and Jason were all professional, very happy with the attention to detail. I feel special, everyone went above and beyond what was required. Very impressed with the quality of window. I dont have drafts anymore and I feel warm. oh...and I also LOOOOVE my front door. I will definitely recommend Northern Comfort to everyone. Cheers