Plumbers Direct

Rating: 4.8 out of 5

Plumbers Direct reviews (174)

  • Review from Customer of Plumbers Direct
    Rating: 5 out of 5
    Review left on 17 Feb 2021

    Roots clogging drainage....

    Tree roots clogg our drainage, requiring the pipes to be snaked. I called Plumbers Direct and Tenzen was there in an hour, with the problem being fixed an hour after that. Reliable, professional, and competent.

    Answer from pro:

    Thank you so much for taking the time to share your experience. We appreciate your business and thank you for choosing Plumbers Direct!

    Reply created 19 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2021

    Clogged Main Drain

    I contacted Plumbers Direct when a drain got so so clogged that my entire home had a horrific smell! The owner of the company "Peter" got back to me within minutes of my call and Tenzin and Janaid were dispatched to my house and within 2 hours and the mission was accomplished. Not only did they do a great job, they were tidy, very polite, professional and kept me in the loop throughout the job. I would recommend Plumbers Direct to anyone and will definitely use the service again. I contacted PLUMBERS DIRECT in February 2021 to have Faucets replaced, bathtub caulked, and washing machine hoses replaced. Thankfully they suggested I have my rubber washing machine hoses replaced as they are the number one cause for flooding and can cause major damage to your home. Rubber hoses should be replaced every 5 years; better yet replace them with stainless steel braided hoses!! Thank you again for excellent service, I can always count on and rely on Plumbers Direct!

    Answer from pro:

    Thank you for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in Plumbers Direct and our team over the years, and look forward to serving you many years to come.

    Reply created 1 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2020

    Bath tub

    Tenzin was great, arrived on time and finished the job quickly. Was very kind and informative, always a pleasure with thrust plumbing service. I will recommend Plumbers Direct to anyone! Thanks again!

    Answer from pro:

    Thank you so much for your review! We really appreciate you taking the time out to share your experience and look forward to serving you for many years to come. Thank you for your business!

    Reply created 18 Dec 2020
  • Review from Customer of Plumbers Direct
    Rating: 5 out of 5
    Review left on 19 Nov 2020

    repeat customer

    Plumbers Direct has fixed many issues ( some big- some small) in my older home over the years. In every case, Peter responded quickly, provided an honest estimate of the work to be done, and the completed work itself was of the highest quality. Re cently, I hired Peter and his team ( Tenzin, Junaid) to repair and replace some long overdue plumbing problems- from swapping out lead piping for copper- to replacing the laundry tub/plumbing- Once again, the work was exceptional , the price fair and the customer service top notch. In fact, Peter went the extra mile and sourced out some hardware that would enable a new shower system to fit properly in my 60 year old bathroom. While nobody likes to have plumbing issues , if a problem arises at least you know you are in good hands. Thanks Peter and team for another job(s) well done!

    Answer from pro:

    Thank you for taking the time to write a review and share your experience. We are grateful for the trust you have placed in Plumbers Direct and our team and look forward to serving you for many years to come. We appreciate your business!

    Reply created 21 Nov 2020
  • Review from Mary Furlin
    Rating: 5 out of 5
    Review left on 16 Nov 2020

    Weeper Scoping, Sump pump and Backflow preventer install

    We used Plumbers Direct for scoping our weepers on two occasions. Tenzin really takes the extra time and effort to get his camera around tight corners to give us the best insight. So when we realized that we'd need another sump pump, we trusted Peter and his team. Tenzin has a lot of experience and we found him very easy to work with. While Tenzin was doing the sump install, he noticed that our old backflow preventer was outdated. We had him replace that as well and Peter drove over with the unit so the work could continue. Junaid was there to assist and smiled throughout despite having to haul out a large amount of broken concrete. They did a very professional job and left the area spotless.

    Answer from pro:

    Thank you so much for your confidence in Plumbers Direct to meet your plumbing, heating and drain needs! We are so grateful for the trust you have placed in our team and look forward to serving you for many years to come. We appreciate your business!

    Reply created 17 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2020

    Quick and Professional

    Peter and his team are life savers! After a plumbing issue forced us to turn off the water to the entire house, Peter was quick to respond to the service request and was able send some colleagues out same day. The team was very professional and quick to make the repairs. We now have a plumber for life and will be calling Plumbers Direct for all plumbing needs moving forward. THANK YOU PETER AND CO.!

    Answer from pro:

    Thank you so much Lauren for taking the time out to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team, and look forward to serving you for many years to come! We appreciate your business.

    Reply created 12 Nov 2020
  • Review from Anna Chiandet
    Rating: 5 out of 5
    Review left on 28 Oct 2020

    Back Water Valve and interior clean out

    It's hard to find an ethical plumber who will be straight up with you. Peter, the owner of Plumbers Direct Inc. came through when the City sewer backed up into the basement. Peter instills trust. He and his crew installed a back water valve and new drain clean out as well as new pipes to connect an exterior drain to an interior drain. They were pleasant, professional, clean and more importantly, very communicative, on time and stuck to their quote even when a few extras popped up. What a pleasant experience in such unpleasant circumstances. I've found my plumber for life!

    Answer from pro:

    Thank you Anna for your review and for the trust you have placed in Plumbers Direct and our crew. Emergencies happen and "when - -it happens we can help!" We appreciate you taking time out to share your experience with Plumbers Direct and are thankful for your business. We look forward to serving you for many years to come!

    Reply created 29 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2020

    Leaking toilet

    I highly recommend Plumbers Direct! I texted Peter with a leaking toilet concern and 2 hours later I received a text that it was all fixed! Tenzin went in, fixed the issue and it was painless (for me). I live in a condo and anything to do with leaks and toilets can be very stressful. Knowing I can call on Peter and his team to help me out really puts my mind at ease! Thank you again!

    Answer from pro:

    Thank you Louise for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in our team over the years, and look forward to serving you many years to come.

    Reply created 12 Sep 2020
  • Review from Customer of Plumbers Direct
    Rating: 5 out of 5
    Review left on 28 Jul 2020

    Plumbing services

    This company came to my house to fix several plumbing. Very pleasant to deal with. They did a really good job . I would recommend this company again.

    Answer from pro:

    Thank you for your review and recommendation! We appreciate you taking time out to share your experience with Plumbers Direct and look forward to serving you for many years to come.

    Reply created 28 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2020

    Amazing service

    I was trying to figure out what was going on with the pipes leaving my basement (separate apartment) and my house. We had a washing machine clog, twice in five months, and I needed some answers. I called a free sewer specialist from this site that came highly recommended. They snaked the pipes with a camera and said that the pipe leading from my outside cleanout to the city was the problem. Then gave me a $7K quote to put in new ones. I called Peter for a 2nd opinion. He was skeptical about the diagnosis. He sent me Tenzin and his assistant. They categorically proved through snaking with a camera and testing with water and flushing toilets how faulty and wrong the advice was from the first company. The pipes were fine. It was something that got into the 1 1/2 inch pipe leading from the washing machine. If not for Tenzin and Peter's expertise, them doing the work, and me being willing to pay some money for real advice, I would be out $7-8K. Don't go with the free guys. I'm really grateful to this company.

    Answer from pro:

    Thank you Daniel for taking the time to write a review and to share your experience with Plumbers Direct! We are so grateful for the trust you have placed in Plumbers Direct and our goal is to always provide the best services. We look forward to serving you for many years to come.

    Reply created 16 Jul 2020
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