I found Tom through this website (HomeStars) and I can confirm that the great reviews here accurately reflect his service. He was very thorough, meticulous and systematic with his work. He would explain what he is going to do, perform the inspection itself on one section of the house (e.g basement), while taking pictures/notes on his tablet. He would then walk you through the whole process again, pointing out any issues that he found and explaining the potential impact. He would then repeat this process on the other sections of the house (e.g main level, outside the house, etc).
Throughout the whole inspection, he encourages you to ask questions about any potential issues/observations that you have, and patiently explains them to you. I found him to be nice, friendly and knowledgeable; and highly recommend him to anyone looking for a good home inspector.