Troy Transportation Moving And Storage reviews (122)

As my husband and I were searching for a moving company, we started getting discouraged by the price that it would be move to Kinmount, ON, just when I was about to give up my daughter called to tell me that she had been speaking with a lovely lady named Sofia from Troy Moving in Scarborough. Sofia understood our concern about the cost and offered to send someone to our home to give a real quote, a lovely gentleman named John visited our home in Surrey to give us an estimation, not only was the estimation HALF of the other companies, but the price for packing so reasonable that we were able to have them pack AND move us for the same cost as just the move through the "big guys"!! Sofia took the time to speak with us and walk us through the whole process, she was even able to arrange to have some of the furniture delivered to my grandchildren in Medicine Hat and Montreal. The incredible patience that was shown throughout the move was more than anyone could ask for, in an age of emails and recorded messages it was great to be able to actually SPEAK with someone when you call. The office was great, the packers were great and the delivery crew was amazing! A big thank you to Troy Moving and the crew, everyone was FANTASTIC!!

I had a move scheduled on May 31 from New Westminster, BC to Edmonton, AB with Premiere Van Lines. Premiere failed to arrive and I had to be out of my suite that day. Since the elevator could only be booked for a few hours and there were several other moves scheduled in the building that day, I was forced to move my belongings out of my condo to the lobby without a clear idea of where my stuff would go from there. Sitting on a pile of boxes in the lobby, I began phoning companies who had responded to my initial request for quote. In this way I got in contact with Troy Transportation. They expressed shock and sympathy for my situation and assured me they would help. They put me on hold briefly, came back and told me a truck would be there within an hour or two. The truck arrived within the hour to begin loading. The movers on both ends were extremely professional and courteous and from there on the move went seamlessly. Troy went out of their way to make sure I was taken care of and that my belongings arrived on the date I requested. I am indebted to Troy Transportation for salvaging my move and making the best of a terrible situation. Troy was able to move me with no notice, in an extremely courteous and customer friendly fashion and at a cheaper cost than Premiere.