Aquatech Basement Waterproofing reviews (845)

Andrew who quoted on the job was very professional and helpful in his recommendations. He arrived and completed paperwork and would not accept the cheque until job was done and inspected by me. The crew, Bob and Wal, arrived right on time and started to cover carpets and protect the rest of basement from dust. Job was started at 9:00 and finished at 1:30. The worksite was pristine when they finished. Bob left the instruction booklet and warrant information and said if there was any problem with the sump pump to call them and they would come back and fix it. It was a joy to work with them. I couldn't be happier!

Wow, these guys did an amazing job. We had water come into a spare bedroom in the basement. They identified the source as a crack in the wall under a window well. The entire exterior wall was trenched and waterproofed, weeping tile replaced, window well drainage redone. With a transferable 25y warranty. Those guys were working like crazy. 40ft of house done in under 2 days. Well worth it for future peace of mind.

We had water pooling issue in our parking area, we consulted a few reputable companies and compared their solutions and price. We eventually decided to retain the service of aqua tech. Andrew listened to our rather complicated situation (because it is a shared parking area and it involves neighbors) and provided a few remedies accordingly; he was up for the challenges, every time we raised a question or a concern, he would think hard and figured out a way to tackle it. On the day of the appointment, Andrew and other 3 crew members arrived on time and started work without any delay, they worked in a very professional and efficient manner for over 5 hours and finished job ahead of scheduled time and the job was satisfactory. Before the crew left, they also cleaned up the job site. Andrew offered to come back and refill the gravel if needed; he also kept his words to have his staff drop off a few bags of extra gravels which might come handy the very next day. We are glad to recommend aqua tech to anyone.

Matus and his colleague performed amazingly. And much beyond my expectations. Not only did they waterproof from the bottom of the foundation to the ground level, they even replaced a large section of old ceramic pipe ( some of it corroded) with modern pvc pipe. Upon finishing and cleaning up, not a scrap of debris remained. The quote for the job given to me by Andrew was 40% lower than a quote by a competitor. Echoing similar sentiments by other reviewers, without any reservations I can say this company deserves the highest recommendation.

Everytime it rained my basement flooded. I was impressed with Aquatech from the moment we got our estimate. They arrived on time, were extremely polite and Igor did an EXCELLENT job! My place was cleaner after they left than before!!!! Highly recommend them!

Thank al lot you Slava and Igor! Good work, on time and with very detailed explanations. We are very satisfied and would recommend Aqua Tech Waterproofing to our friends in the future.

I just had my basement waterproofed by Aqua Tech and I have to say that what I thought was going to be a nightmare, was a breeze. I got different quotes from different companies and Nico was the only one that when he gave me the quote explained to me exactly what I could expect (including the high possibility of needing a sump pump, - which I did). Every detail was perfectly explained and it happened as he had said. The crew, Matuš and Igor were very professional and answered ALL my questions, and I had many!! They explained everything they were doing as they were doing it. They did an amazing job!

I found Pierre Van Belleghem extremely knowledgeable and helpful! He was very professional and provided the right advise for our basement leak. He was careful and respectful of our home and left everything cleaned up. It was a pleasure to work with him!

I don't often write reviews, but I was so impressed with Aquatech and the work they did for me last week that I feel compelled to recommend them with my highest possible enthusiasm. Our basement problems started a few weeks ago when there was a major winter thaw followed by many days of rain that resulted in a significant portion of our finished basement being literally flooded through the foundation wall. In a bit of a panic I searched for reputable companies that could at least help me to stop the flow of water until the spring when I imagined we would have wait for the opportunity to fix the problem properly. I found Aquatech right here on HomeStars and was very impressed with the other reviews and ratings that they were given. I had never used them before (in fact I had never heard of them before), but when the lowest rating out of over 300 reviews is a 9/10, and most were 10/10, they must be doing something right. I even searched the Internet and the Better Business Bureau and tried in vain to find at least one negative review of these guys but could not! So I decided to give them a call. Andrew was able to come over within a few days. The minute we started to discuss possible solutions, I knew that I was dealing with someone who not only knew his business but who valued his company’s reputation and his customers. I’m a pretty good judge of character and I took an immediate liking to him based on his knowledge but also his approach which was decidedly NOT hard sell. We went over several options both for internal remediation but also for doing things externally. He gave me very reasonable quotes for both options; we decided to go for the exterior waterproofing. What was astounding to me is that he told me that the whole job (about 11 feet of excavation at the back of the house and about 18 or 19 feet along the side of the house) could be done in TWO DAYS. About a year or two ago we had some waterproofing done at the front of our house and while the situations were not comparable, that job dragged on for weeks. I could not believe that Aquatech could actually do the job in only two days, especially since they would have to dig the excavation trenches by hand. Plus, even though we were in the beginning of February, Andrew thought that he could probably free up a team to be able to do our job sometime within the following two weeks. When I first called Aquatech, never did I think that a) we could get this all done in the winter, b) get it done within a week or two of calling them and c) that the whole thing would only take two days to complete. Based on all of that and based on a competitive price we said go ahead. True to his word Andrew called me at the beginning of the following week and said that he had a crew available and they could start the next day if we were able to accommodate. I was delighted and agreed enthusiastically. At 9 AM the next day Slava and Bob arrived ready to work. The weather forecast had been for a fairly nice day but in fact it was fairly snowy and I felt really sorry for the guys and wondered if perhaps they would need to postpone. But no, they dug right in (literally!) and went to work. Indeed they finished the whole job by about 3 o’clock the following afternoon. Of course, it is too early to know if all the leaking has been 100% eradicated, but I watched what they did and I was very impressed at the multiple layers of aquablock and mesh and vapour barrier and dimple board that were applied. They put in all new weepers, new vertical weepers in two window wells, and even corrected some of the grade problems we had, so now water should run away from the house instead of towards the house. I could not be more impressed overall. Andrew clearly has confidence in his crews and his company because he didn’t even ask for a deposit, but only collected full payment after the job was completed and I was 100% satisfied. This kind of customer service and customer appreciation is not so common these days. I want to thank Andrew, and especially Slava and Bob who worked through some poor weather conditions but really delivered the goods in the end. I hope I never have any waterproofing needs again, but if I do I will not hesitate for one second to call Aquatech again. I recommend them to anyone else in the strongest possible terms.

My basement flooded last month and I had to fix the problem urgently. Obtained 3 quotes from companies with good ratings in Homestars and decided to hire Aqua Tech for the exterior waterproofing (full perimeter of the house) and installation of back water valves. It was a seamless process – from Nico, the estimator, to Andrew Feskiv and his team. Andrew Feskiv is not only knowledgeable, he is honest and views CUSTOMER SATISFACTION as a priority. He goes to great length to ensure that his clients are happy with the work and quote. The winter weather created some challenges on scheduling work. Andrew divided the project into 4 sections to ensure that each section was completed on the same day. He stayed on top of the project and assigned his workers when the weather allowed it. He came every day to inspect the work and kept me posted on the development. As the water valve installed in the basement had to be inspected by the city before the hole could be closed, he was able to get the city inspector to come the next day and subsequently despatched his workers that afternoon to complete the project. The team worked diligently and responsibly and the supervisor, Igor junior, ensured that I was happy with the condition of the worksite before leaving for the day. He even went to the extent of mopping my basement after installing the back water valve. I highly recommend Aqua Tech for waterproofing.