Master Drain & Water Works

Rating: 5 out of 5

Master Drain & Water Works reviews (399)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2013

    Clear basement blocked drain

    Woke up Monday morning to find basement laundry room sink blocked.Called Master Drain at 10 am and at 11 am Vitaliy arrived.Cleared blocked drain .Professional,prompt and courteous. Would recommend for emergencies.

    Answer from pro:

    Hi Ronreck thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2013

    exterior drain, interior drain replacement, backflow prevention

    Drains needed replacement on exterior to city feed, interior replaced adding roughin and a back-flow prevention for floods. Friendly, efficient, honest, reliable, clean, hardworking, good pricing. I have used them for 3 separate projects and would recomend them 100 % to anyone with the same needs .

    Answer from pro:

    Hi David thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2013

    Sewage backup

    Called Vitaly as soon as I saw the huge mess in my laundry room. He arrived promptly and using a scope and snake managed to unblock the sewage pipe. He suggested we install new pipe and backwater flow valve to prevent this happening again. Since the city has a rebate for this problem we decided to go ahead. Vitaly and his workers were polite and did an excellent job. They also cleaned up after each part of the job was finished. I'd highly recommend them.

    Answer from pro:

    Hi Caroline thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2013

    drain replacement

    roots in 2 areas of clay pipe caused water backup. Vitality & his crew did a quick, no mess job, for reasonable price. Hard workers. prompt and great follow up service.

    Answer from pro:

    Hi Judi thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Oct 2013

    Drain work

    Master Drain completed work drain connection and replacement work for me in order to prepare for work to be completed by City contractors. Unfortunately, after the City completed their portion, my basement was flooded. While responsibility was being determined, Master drain came out immediately and assisted with clean up and equipment. They responded quickly to calls and were helpful during a difficult time.

    Answer from pro:

    Hi Judi thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from George Tipton
    Rating: 5 out of 5
    Review left on 4 Oct 2013

    Back Water Valve installation

    Expedient Service, no frustrations.. very smooth.. I appreciated them being on time as my days are ruled by the clock and they were there when they said they would be, especially on short notice appointment.

    Answer from pro:

    Hi George thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2013

    Sewer Back Up Valve, Clogged Main Drain

    I used this company a few times and they helped me to detect and fix a broken sewer pipe in my home, for almost half less than another big plumbing company wanted to charge; they cleaned main drain in my rental property and did a full tele inspection of the system suggesting some longer term repairs in the future, and replaced two sewer back up valves in my house and my mother's house, which are supported by Toronto city rebates. Vitaly has been always prompt, explained the issues and offered different options to consider based on our timing and budget. Each job was done within one day, with professional crew of a few people, leaving the site clean and tidy. I would highly recommend this company services to anybody who has a problem with sewer and wants it fixed once and for all for a reasonable price.

    Answer from pro:

    Hi Ludmila thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2013

    clay pipe removal

    FANTASTIC SERVICE. Vitaly and his crew were prompt, knowledgeable and professional. They quickly identified the issue and the best way to resolve it - they ended up doing more work than anticipated but stayd true to their orginal quote. They were the only company who said they could do the work without removing out deck in the process - the result was a savings of over $5,000 for the deck replacement and we were not displaced from our home. they completed a complicated, labour intensive job in a day and a half and could hardly tell they'd been there when they were finished.

    Answer from pro:

    Hi Celena thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2013

    Sewer backup

    Master Drain & Water Works got the work finished quick and it was done right the first time and at a very reasonable price. I would definitely recommend Master Drain and Water Works to my friends and family. An enormous thank you!

    Answer from pro:

    Hi Galina thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2013

    Sanitary sewer and catch basin

    When the sewer backed up and flowed inside our new building, they painstakingly dug small holes to repair, reline the whole sanitary line so as not to ruin our newly paved driveway.

    Answer from pro:

    Hi Barbara thank you for spreading the good word about our work, and also its really helping other peoples to pick up right contractor for to do their projects. Thank you again.

    Reply created 7 Apr 2018
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