Martino HVAC

Rating: 4.9 out of 5

Martino HVAC reviews (223)

  • Review from Tripple
    Rating: 5 out of 5
    Review left on 29 Mar 2017

    Furnace HVAC system

    HVAC noisy furnace is now being resolve to my satisfaction and great communications with tech on the problem Napoleon unit. All repair attempts pointed to a furnace fault which could not be remedied. Stirling now working to expedite this.

    Answer from pro:

    Thanks Tripple. We are very happy we were able to resolve the issue to your satisfaction!

    Reply created 16 May 2017
  • Review from Tony Didiano
    Rating: 5 out of 5
    Review left on 18 Mar 2017

    Air Conditioner installation

    I called Martino and had them install my Air Conditioner. The friendliness of my sales associate Adam Saunders was great. The installers arrived on time and were at my home for a few hours. They explained everything to us and changed my thermostat to celsius like I asked. They cleaned up and were very professional

    Answer from pro:

    Hey Tony, I have passed this information on to our customer care division and someone should be contacting you soon to update you on the extended warranty information!

    Reply created 28 Mar 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Feb 2017

    Humidifier installation

    Called Martino for price and installation of a humidifier for our new home (they installed our HVAC). Although their price was about $100 higher than other companies, we chose them as we had a positive 1st experience with them. I was impressed with the young installer, as he was very polite, patient, effecient, explained how the system worked and showed me how I would use it. He also pointed out a few other things with the furnace that I appreciated.

    Answer from pro:

    We are glad we could make your first experience with us a positive one!

    Reply created 10 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2017

    Furnace repair

    So our furnace stopped during the night which left a cold house on one of the coldest days. Got in contact with Martino HVAC. They gave me an afternoon window fit that day. Got a follow up call letting me know when they were 1/2 an hour away. The guys name was Yedzi, and let me say he was fantastic from start to finish. From the moment he opened the furnace it was apparent he knew his stuff inside out, quickly found the problem, and was quick to replace the motor. He was pleasant to talk to and knowledgable in answering all my questions. With an experience like this I most definitely would recommend this company and wouldnt hesistate to use them again myself. As my home warranty insurance covered the cost all I had to pay was thr $50 deductible.

    Answer from pro:

    It's always great to hear so many kind words about one of our technicians. We are very happy that Yezdi was able to help you understand the system a little bit better and provide a positive in home experience for you!

    Reply created 10 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2017

    Complete satisfaction with new HVAC system and ductwork.

    The Martino team are extremely detail oriented and always ensure the job is done right and in a timely fashion. All of their work speaks highly to their personal and professional statures. Thank you for a worry free and professional experience. Stephen.

    Answer from pro:

    Thank you Stephen! We are glad you were impressed with the work and the attention to detail our technicians were able to provide. We look forward to working with you in the future.

    Reply created 11 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2016

    furnace and air conditioner inspected and cleaned

    We have had our furnace cleaned by Martino Contractors for the last 6 years, 4 years with the old furnace which we never had a problem with because it was always inspected and cleaned every year by Chris, one of there technicians. He is very thorough and can answer any question that might pose a problem. He also inspects our air conditioner and lets us know if it is running properly. I would strongly recommend this company and technician to any of my friends or neighbours.

    Answer from pro:

    Thanks for the recommendation Carol!

    Reply created 23 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Annual Maintenance

    Martino Contractors have installed HVAC systems at three different properties for us and have done an amazing job every time. They are very knowledgable and a pleasure to work with. We recently had annual maintenance completed and the technician (Kyle) was great. We even received a follow call from service manager Chris to ensure that we were happy with the service.

    Answer from pro:

    Thanks Joe, and we hope that we are able to keep you happy and comfortable in your home for years to come!

    Reply created 2 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Furnace Installation: Scarborough, Ontario.

    Our 15 years old furnace broke down. We called Martino Contractors to help us out. Scott and JP arranged a technician to come in next day for diagnostics. The technician Scott is knowledgeable, after testing reported heat exchanger was cracked. Scott gave us the estimate. After discussions with JP it was agreed in the long run it is more economical to replace the furnace. JP arranged smooth installation of the GMEC960805CX80,000 BTU furnace on October 07/2016. Tom and Todd came on time installed and explained everything. They were very knowledgeable. After installation they left the site very clean. Service is excellent 24/7 and we are completely satisfied. We will recommend to any body 100% for Martino's services. Thanks to Martino Contractors and their staff.

    Answer from pro:

    Wow, we really appreciate the very thorough review Shahid. I am really glad to hear you were pleased with how smoothly the install of your new furnace went. We also really appreciate the recommendation and hope to be working with you and your friends in the near future!

    Reply created 2 Dec 2016
  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 3 Oct 2016

    Maintenance

    I had my annual furnace maintenance and I must say the best worker by far that does his job very good is Jake Rideout. I am very happy with Martino.

    Answer from pro:

    Thank you so much for the kind words about Jake, he will be very happy to hear you were pleased with his service!

    Reply created 2 Dec 2016
  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 28 Sep 2016

    New furnace

    Jake the technician was very insightful outlining various options and benefits available for our heating needs. He was not pushy at all, He explained what needed to be brought up to code, size we need, etc. and suggested we review the brochures first and if we had any further questions to feel free to contact him. We did our research and went with them and would highly recommend Martino HVAC services to our friends.

    Answer from pro:

    Thanks for the recommendation! We look forward to working with you and your friends in the future.

    Reply created 2 Dec 2016