Martino HVAC

Rating: 4.9 out of 5

Martino HVAC reviews (223)

  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 14 Sep 2016

    AC Repair and maintenance

    AC was not running properly. The martino technician was very knowledgable. He took time to explain possible problems and found and explained the repair. Also recommended maintenance habits to use for the furnace and humidifier through the year. He did a great job! Thanks

    Answer from pro:

    Thanks for the feedback! We appreciate your comments on the technicians attention to detail, as this is something we as a company pride ourselves on.

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2016

    seasonal service

    As always your staff did an excellent job. Yezdi has been our technician since we bought this house. Its good to always see a familiar face. He is efficient and knowledgeable and I have learned a lot from him over the years about my furnace and AC. I look forward to seeing him in the fall.

    Answer from pro:

    Thanks Eric! Yezdi will be happy to hear you were so satisfied with his level of service and I am sure he is looking forward to all future visits at your home!

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2016

    HVAC & Furnace

    My contact - Jake Rideout did a great job. He was polite and very thorough with everything. He took the time to walk me through exactly what to do, maintenance packages and the workings of everything. He fixed my A/C as the builder didn't put it together properly.

    Answer from pro:

    Good afternoon Jennifer. Let me start by saying thank you on behalf of all of us here at Martino's. It is always great to receive good feedback on one of our technicians.

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2016

    Furnace, Humidifier, HVAC

    Bought new home and Martino Contractors instilled Furnace, Humidifier, and Air Conditioner before we moved in. Martino service tech walked us through and clearly explained how to operate, maintain, and how to obtain our free extended warranty (from 5 to 10 years), as well as suggestions on were to buy appropriate filters .and how often they should be changed. Being a new home owner this was greatly appreciated! Thank you.

    Answer from pro:

    Good afternoon Andreas, thanks so much for putting your trust in Martino's. We understand moving in to a new home can be a very overwhelming experience and we are glad to have been able to help relieve some of that stress!

    Reply created 25 Nov 2016
  • Review from Josie
    Rating: 5 out of 5
    Review left on 7 Jul 2016

    HVAC, AMAZING service

    Several contractors visited my home to try to rectify an air flow problem. NONE of them were able to identify the problem, even though they said "all fixed" after each visit. As soon as Martino contractors came in they identified the problem immediately and fixed it. They didnt try to guess, as the others did. They were extremely courteous, chris even took the time to patiently explain their findings and solutions. Extremely polite, friendly, professional and honest. And they were able to resolve the problem. I will Definately recommend Martino Contractors without a doubt.

    Answer from pro:

    Thanks Josie, your recommendation means the world to us. It always puts a smile on our faces to know we were able to help a home owner reach the comfort they deserve!

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2016

    Air Conditioner Repair/Replace

    I wanted to note that I have been quite impressed by your company's wonderful customer service. You have been very helpful and thoughtful about your follow-up, and the technician who visited our home was excellent as well - knowledgeable, accommodating, honest, clear and thorough, patient with my many questions and even with my barking dog :) . The customer service we received will definitely have me recommending your company to others. Thanks again!

    Answer from pro:

    Thanks Kate. Reviews like this are the reason we make customer service such a high priority at Martino's. We are always ecstatic to hear about another satisfied customer.

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2016

    Furnace/AC Service

    I had this company balance my air ducts and I was so impressed with Jake that I will be signing up for their service plan. While Jake was doing an air balancing he found that the previous installer from another company did not properly wire my ac unit causing the fan to not work properly. Jake went over and beyond and fixed the problem. I regret not getting my AC from Martino and you get what you pay for. I will be definitely getting their service plan. Keep up the good work Jake! And thank you to Martino Contracting.

    Answer from pro:

    We appreciate the kind words Nick, and we are pleased to hear that after Jake left you were happy and comfortable in your home, and are happy to welcome you as a new member!

    Reply created 25 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Heat Balance

    I had a pleasant experience with Martino Contractors right from the beginning. Setting up an appointment was quick and easy, they were able to be flexible to my schedule. The technician Jake, who arrived at my home, was friendly and informative. Jake provided some great tips to keep my furnace lasting a long and to improve the quality of heat and air in my home. I noticed a significant difference since Jake has been in.

    Answer from pro:

    Thank you very much for your feedback! We at Martino's always appreciate hearing from our satisfied customers, and as always please feel free to contact us with any questions or concerns you may have.

    Reply created 25 Nov 2016
  • Review from roberto lopez
    Rating: 5 out of 5
    Review left on 7 Mar 2016

    HVAC re adjust my unti

    In response to my call to fix the noise in the furnace, SCOTT the service tech came over to fix the noise. He came right on time. He was extremely polite to introduce himself. It was very easy and comfortable to talk to him and after he fixed the noise problem he did other tests to make sure the furnace was working well. Because of his friendly nature and easy to talk to him, I asked him many other questions regarding the furnace, air condition unit etc, SCOTT was more than polite to answer all. thank you Roberto Lopez

    Answer from pro:

    Thanks for taking the time out to write this review Roberto. We are pleased that you got all your questions answered and that your experience with Scott was a good one. We appreciate your business! - Martino HVAC

    Reply created 10 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2015

    Furnace humidifier install, HRV service and general HVAC questions

    Wanted to take a moment to thank you for promptly scheduling the install of our furnace humidifier and service for our HRV system. On that point, I would like you to know that the tech that did the install was on time, knowledgeable and very accommodating in the way he answered all my questions about all the HVAC systems in our home. As a first time homeowner it was very much appreciated. Please pass on my kudos and thank you to the tech and his boss. Again thank you and all the best for a safe and Happy New Year. Update...well I was fortunate to win the draw for a Nest thermostat and happy to report that the install went flawlessly! Thank you for sending back the same tech that installed the furnace humidifier...brilliant and very accommodating with all my questions. Thank you once again Scott for being so accommodating with scheduling the install my family and I appreciated it very much. Take care and please pass on my best to the tech once again, he is a credit to Martino HVAC.

    Answer from pro:

    Thank you for this review Ed. We have passed this message to the technician that was at your house and also to his manager. I am sure you are more educated on how to use your HVAC systems in your house. Also a big congratulations goes out to you for writing this review as you have been randomly selected (draw) as the winner to the NEST thermostat! We have sent you an email to contact us to make installation arrangements. Thank you again Ed! - Martino HVAC

    Reply created 10 Mar 2016
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