The Toronto Plumber .Ca

Rating: 5 out of 5

The Toronto Plumber .Ca reviews (165)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2015

    Clogged bathroom drain

    I've been using Hi-Tec Drain(Alex) for 2 years now.Professional, affordable and friendly service. Once I call him he tries to be here within a few hours. I wouldn't call anybody else.

    Answer from pro:

    Thank you very much for your review Estefaon. We are very glad that you been with us for 2 years and that our services have pleased you and satisfied you. We strive to offer great service to all of our customer be they new or old. Ones more big thanks from Hi-Tec Drain & Plumbing team and best wishes to you and your family, we hope your plumbing and drain work like a well made Swiss clock.

    Reply created 19 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2014

    drain backed up clearing and camera inspection

    Our main drain was backed up, and we called hi-tec drain to come and help us out with the problem. Alex from hi tec drain came and inspected the area, after that he took out a camera and did a camera inspection. Ones he found the problem he cleared the drain and double checked with camera again, it was gone this time. I appreciated the fact that Alex explained everything he was doing and what was going on, he is a professional plumber who knows his trade. Definitely going to recommend hi tec to family and friends.

    Answer from pro:

    Thank you very much for your review Natasha. We are glad that we were able to offer reasonable service to you and fix all of your plumbing problems. Best of wishes from Hi-Tec Drain & Plumbing team and best of luck and wishes to you and your family. We hope your plumbing and drain work without any hiccups.

    Reply created 19 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2014

    Backend up basement drain un-clogging

    I called in about a backend up drain in the basement which had a big brownish puddle around it and a bad sewer like odor. The dispatcher at Hi-Tec Drain assured me that he can get a plumber to my house in an hour window, but the plumber actually came 20 minutes earlier which was a relief as by then the puddle grew in size. Alex from Hi-Tec Drain took a look at what’s going on with a colored camera and showed me the cause of the problem which was paper build up, but not the regular toilet paper. It seems someone flushed baby wipes and some paper towel down which led to this clog. After Alex took the camera out and went to his car, he got back with a snaking machine and used a cutter head on the machine as he explained. And in no time the machine cleared the clog. I was very happy that the problem was now gone, I’m very happy that Hi-Tec plumbers came to fix my problem even so it was very late in the day almost near midnight, but they still send a plumber to my house to get the problem fixed. I definitely recommend Hi-Tec Drain, and if you get a chance ask for Alex. He is very knowledgeable plumber and is very friendly as well as professional. Thank you Hi-Tec Drain and Alex.

    Answer from pro:

    Thank you very much Mira for your review. We are happy that we were able to deal with your problems and to fix them in reasonable time and with professional level. Best of wishes from Hi-Tec Drain & Plumbing team and best of luck and wishes to you and your family.

    Reply created 19 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2014

    Tap replacement and plumbing repairs in bathroom and kitchen

    For a long time we had a problem with leaking tub taps and aging pipes and toilets. Alex was punctual and professional and helped to explain the process and the costs involved in all the repairs. He completed work that another company said would require tearing down a bathroom wall with minimal damage and in a tight space at a fraction of the cost. All of the other repairs were also done quickly and cleanly. I would highly recommend this company to anyone who requires plumbing repairs.

    Answer from pro:

    Thank you very much for your review. We are happy that we were able to resolve your problem. And are very happy to have you as one of our customers. Ones more thank you for your review.

    Reply created 27 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2014

    install bath tub faucets

    This was a very complicated job as it was a confined space and the replacement parts included new parts to bring up to code. It took almost 9 hours. But was a flat rate and this saved big $$'s. Alex was great, explained all details of job. I highly recommend him.

    Answer from pro:

    Thank you very much Greig. We are happy that we where able to provide you with a service at a reasonable price and save you money. Thank you for your review and choosing Hi-Tec Drain.

    Reply created 25 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2014

    Bathtub faucet repair

    After experiencing terrible customer service with another plumber, I contacted Hi-Tec Drain and Plumbing for our leaky bathtub faucet. Because we were close to selling our home, we needed prompt service and Alex from Hi-Tec was available for consultation the very next day and completed the job the day after that. His estimate for the repair was based on the job, not hourly rate, and included the parts. We didn’t have to worry about finding the right size replacement because Alex did that for us, and he even worked extra time fixing an unpredictable problem without charging overtime. He did an excellent job on the repair in the quickest and cleanest manner I have ever experienced with a plumber. Alex saved us money in overtime and extra parts. He was professional and courteous, which made the repair a stress-free experience. Thank you Alex!

    Answer from pro:

    Thank you very much Claire, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.

    Reply created 7 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2014

    Installation of fridge ice maker line

    I had trouble installing copper line to my fridge ice maker in my condo. Alex from Hi-Tec Drain came to help me, and managed to install it, nice and properly. Alex is very nice person, professional, very helpful. I recommend Alex and Hi-Tec Drain for everyone who need professional for the job to be done right. Thank you Alex!

    Answer from pro:

    Thank you very much Victor, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.

    Reply created 7 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2014

    leaking kitchen sink, not flushing toilet, bad laundry smell

    I found hi tec on Kijiji and liked there ad, somehow it stood out from the rest and that was enough for me to give them a call. The next day alex a plumber from hi tec came to my house and went ahead with doing diagnostics to figure out what was wrong with multiple issues I had. I had issues with kitchen sink leaking and the downstairs toilet not properly flushing. I also would get very bad sewer like stench after the washing machine finished it cycle. After Alex did the diagnostics and found the problem he explained them to be and showed them to me, he then explained the price to me. The price was reasonable $1100 for everything. He told me the toilet issue was caused by a mechanical issue with the flushing mechanism and that it can be easily fixed by replacing the faulty part. The laundry stench from washing machine was caused by a broken drain pipe which he fixed, he also fixed some other minor issues with my laundry faucet at no extra charge which I appreciated. For my kitchen he replaced the two basket strainers. He then also fixed my lavatory faucet which was loose a bit at no charge again. And recommended that I get a vent under sink where my drain was not properly fixed, but I did not have the money for the vent so I opted to get it done some other time, when I get the money. Overall very reasonable price for all the work + at no charge fix ups, I was impressed by the plumbers knowledge and the fact he was explaining and showing things which I found neat and interesting to know.

    Answer from pro:

    Thank you very much Alysia, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.

    Reply created 7 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2014

    master bathroom shower liner replacement

    Few days ago I and my wife noticed that our ceiling was wet and the white stuff coming off very easy. I got some of my power tools and cut into the ceiling to see whats going on, there was some water dripping from the upper floor where our master bathroom is located. So I opened up Kijiji and started looking for a plumber. Why Kijiji? Funny enough I always get more reasonable prices + actual job quality is more professional by the local companies advertising there as compared to big guys on Google or whatever. I did not have luck reaching first few companies there, but got lucky and got connected to Hi tec. Next morning Alex from Hi tec arrived. He took a look at the hole I cut and then inspected the upstairs bathroom. He then told us the problem is the shower liner. That same day he went to the store to pickup a new liner for us and worked on our shower for few hours. After few hours of work our liner was replaced. Only thing that was left is for us to get a company to install new tiles into the shower over the liner. Now I'm very happy with the price I got since a friend of mine had similar issues 2 years ago and ended up paying 3 times more then what I paid, not to mention Alex cleaned everything up and used plastic to coverup our bathroom from the dust being everywhere, ones done everything was nicely cleaned and disposed off. Very good company and very friendly and good plumbers.

    Answer from pro:

    Thank you very much Yatim, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.

    Reply created 7 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2014

    Basement shower upgrade

    We had our bathroom renovated few years ago. But we left the old shower set as it was. After going to last years home show I and my husband seen some nice looking bathroom designs. And we seen a very nice and good shower set. Our old shower set was a cheap Moen that was put it very long time ago, 10 or so years ago. Few weeks ago we finally desided to have our shower updated to something better. We found Hi-Tec Drain on Kijiji and gave them a call. Next day plumber from the company came and gave us some suggestions on what we can get. We decided to go with Price Pfister which is a high-end company that makes high-end bathroom stuff, and it had positive reviews. Alex from Hi-Tec Drain came and installed the shower set ones he was able to get it from Price Pfister. He installed it very clean, and connected everything including the jets which I and my husband both very like after long work day. Very happy with the service. and very happy that we got professional suggestion on brand of shower to get.

    Answer from pro:

    Thank you very much Denise, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.

    Reply created 16 Jul 2014
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