DrainRooter Plumbing

Rating: 4.9 out of 5

DrainRooter Plumbing reviews (90)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2014

    Plumbing

    I called DrainRooter Plumbing for a leak in our ceiling. I spoke to Andrew, who was very prompt in getting us in touch with Mike. Overall service was great. Quick estimate, quick and quality work. Will use again.

    Answer from pro:

    Thank you for your feedback! At DrainRooter Plumbing we do our best to have a plumber come in as soon as possible after giving us a call to fix any plumbing, drain and waterpoofing problem that a client has. Water leaks are a very common problem in homes which are commonly a result from a cracked water pipe or corroded pipe connections. Our plumbers specialize in damaged water pipe repairs and have trucks equipped with the necessary tools and technology to have your pipes fixed in no time! Best Regards, DrainRooter Plumbing

    Reply created 3 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2014

    Replaced copper lines from main water valve to city shut off

    Main shut off was leaking and copper pipe leading from foundation corroded. Original piping from 1942. Mike was quick to address the problem and recommended replacement and rerouting the lines.This saved me money and disruption as the garage floor was sinking due to long time leakage from a poor job done back in the day. Mike arranged everything that needed to be mapped out including gas lines etc. Mike acted quickly and was completed in one day using a torpedo method providing a direct line into the house avoiding the garage completely. Amazing! Clean up included. Very good pricing and excellent job.Well done.I have already recommended this company to many people.Courteous and knowledgeable This company saved me an imminent disaster and money. Thank you and great job!

    Answer from pro:

    Thank you for such a detailed review Lukas! We are glad you took immediate action upon discovering that your main shut off valve was leaking and copper water pipes were corroded and called a plumbing company. If you would have waited a day or longer to have someone take a look your plumbing issues then your basement would have flooded, resulting in very costly basement repairs. Mike is a plumber like no other. He is the best at what he does, all home and business owners only have positive things to say about him. It is because of plumbers like him that we are the top rated plumbing company that serves all of the GTA. When working with us, you are working with professionals that are the best in the industry, licensed and insured and have over 10 years of experience. We are glad that we could replace your water pipes and upgrade your plumbing system. Also, be sure to turn off your water traveling to the outside this winter before the temperatures hit below 0 degrees, or this will result in frozen water pipes which will soon after burst/crack. Best Wishes, DrainRooter Plumbing team

    Reply created 3 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2014

    Blocked kitchen sink

    We chose this company based on positive reviews and we were very satisfied with the service we received. Michael was courteous, informative, and did a great job fixing our sink. We will definitely be calling him next time we need plumbing repairs!

    Answer from pro:

    Thank you Lina for your kind review. Mike is a one in million; a master plumber like him is hard to find. He is pleasant to talk to, well informed, educated and knows all the tricks of the trade. We are glad that you called us about your kitchen sink repair because they require a plumber's attention since the cause of the problem can sometimes be unclear to the homeowner since there are many factors that can be causing as slow draining sink. No matter the issue, just give us a call, we are always happy to help! Best Regards, DrainRooter Plumbing team

    Reply created 2 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2014

    Blocked Toilet

    The plumber came a far distance to fix the problem and was able to get everything done in just a few minutes. He even offered us a discount. Everything was great and very professional. I would definitely recommend this company for everyone. Thank you John

    Answer from pro:

    Thank you Tinu for your review! At DrainRooter Plumbing our clients are important to us and when they face an issue, we do our best to accommodate their needs. We are very pleased to hear that we were able to take care of the problem in a timely and professional manner that met your expectations. When plumbing issues such as a clogged toilet arise, our plumbers are the professionals to call; they are master plumbers that will have your toilet working again in no time. Also, we offer many discounts for various plumbing, drain and waterproofing installation & repair services with coupons that can be found on our website! Have a fantastic day, DrainRooter Plumbing team

    Reply created 2 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2014

    Water in basement+other

    Mike was prompt for our scheduled appointment, assessed the many plumbing issues we were facing, and resolved them professionally and proficiently. He is friendly, considerate (e.g wears booties in the house), and anxious to please. He recommended least cost options, which we greatly appreciated. We're happy to recommend him.

    Answer from pro:

    Thank you Unkagabi for your feedback! At DrainRooter Plumbing we treat your home with care and respect, as if it was our own. Our plumbers are friendly, polite, ready to help, punctual and always keep their work area clean. When it comes to completing a project on a strict budget and a tight timeline; our plumbers know how to save you money, provide top quality work and be efficient & effective so that the work is done in a timely manner. Thanks again Unkagabi, and we hope to be able to be of service to you in the future. With Best Regards, DrainRooter Plumbing team

    Reply created 6 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Unclog Drain

    I had an completely blocked kitchen drain. I tried all the "quick" fixed (drano,plunger) without any success. I called 3 brand name plumbers 2 of which quoted us over $1000 dollars. They said we needed to cut drywall, open up walls etc. Then we called Drain Rooter. Mike showed up within two hours and quoted us $250.00 and guaranteed the work. He cleverly used a laundry drain to gain access and within an hour removed a giant clog. Mike not only was very affordable but saved us thousands in repair costs. The moral of the story is if you call the proper people your work will be done effectively, efficiently and for much less money than the competition. I will only call Drain Rooter for any future plumbing needs. Thanks Mike

    Answer from pro:

    Thank you for such a detailed review Peter! Clogged main drains can be tricky to unclog by yourself, which is why this type type of work requires a professional's attention. At DrainRooter Plumbing, we give our clients upfront pricing with no hidden fees and we guarantee all our work. Our plumbers are the best in the industry and know all the tricks in the trade, so when you are faced with an problematic situation and do not know what to do then give us a call and our plumbers will have it resolved in no time. Our goal is not to make money off our clients but to build a reliable and long lasting relationship. We look forward to working with you again! Best Regards, DrainRooter Plumbing team

    Reply created 6 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Plumbing Severa

    Mike who came to us was very courteous and service was very good. the quote was pretty accurate before he started and he finished the job to my satisfaction. he was able to accurately tell me where the problem is an also what the fix was.

    Answer from pro:

    Thank you Parvez for your feedback! When working with DrainRooter Plumbing there are certain work values that we guarantee and are proud of, they are: high quality workmanship, accurate upfront estimates with no hidden fees, punctuality, friendly staff and professional advice 24/7! We are happy to hear that we provided service that met your standards. It was a pleasure working with you and we look forward to working together again in the near future. Best of luck, DrainRooter Plumbing team

    Reply created 6 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Drain problems

    Get problem last night - water everywhere in basement, shock first, next Google, next call to you guys.Wow, tyvm to save my money on renovating lol. The service provided was unbelievably fast and professional. Would definitely recommend to anyone in need of emergency service. Thanks Mike!!!

    Answer from pro:

    Thank you Diana for sharing your positive experience with us! When a client is faced with an emergency problem, we offer the most prompt response service in the GTA. Our plumbers are able to arrive within the hour and can fix the issue during their visit because of our fully loaded and equipped trucks that have all the tools and materials needed for any job. We are glad to know what we were able to save you money on renovations. When it comes to saving money for the home or business owner, there is no company that does that better than us! Our plumbers are professionals that have over 10 years of experience; they know what the best options for you are and present you with solutions that have little impact on your wallet. Best Regards, DrainRooter Plumbing team

    Reply created 6 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2014

    Grease interceptor cleaning

    DrainRooter did a very good job. They came quickly and were very professional and friendly. The job was very thorough and they left the job site clean. Thanks very much!!

    Answer from pro:

    Thank you Mark for taking the time to review our work. At DrainRooter Plumbing we strive to provide the best experience for our clients. It is important to have regular interceptor maintenance service done, this will save you from the trouble of experiencing an overflow, a grease interceptor leak or a clog. Best Regards, DrainRooter Plumbing team

    Reply created 3 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2014

    Water Leak Emergency

    At 9:30 pm I experienced a huge water leak. I had no idea where it was coming from. I called DrainRooter Plumbing, they sent Mike and he arrived on scene within 20 minutes of my call. He fixed the leak within 30 minutes and found an existing vulnerability with the plumbing that could cause problems and damage in the future. He came back the next day to resolve the issue saving me both time and money. I'm very thankful Mike not only responded quickly and was very competent at what he does, but that he also went above and beyond what was expected. His service was outstanding and the price was very reasonable.

    Answer from pro:

    Thank you Laura for your feedback! At DrainRooter Plumbing we make our best efforts to have a plumber come by as soon as possible when there is an emergency for the homeowner. Experiencing a huge water leak late during the day is nerve-wrecking because you do not know how soon a plumber can arrive. When facing a situation like this, waiting longer than an hour for a plumber is not something that you want to go through. The longer that it takes for a plumber to show up and fix the problem, the most expensive your home repairs will be because of the damages that will be caused by the water to your floor, walls, furniture and valuables. We look forward to working with you again! Best Wishes, DrainRooter Plumbing team

    Reply created 6 Dec 2014